Recent reviews
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6.8
The rooms didn't seem to be kept up as nicely as the price of them would suggest. Furniture was not very well maintained. It looked like pieces had been repainted in a black gloss paint multiple times. The room could have also been a bit cleaner.
review from KAYAK -
6.5
Staff were really friendly, as well as the valet staff. Good location. A couple of the pieces of furniture were worn & ripped. The air in our room was pretty dry & the shower needed a deeper scrub. Paid over $4 for a small bottle of Coke.
review from KAYAK -
4.5
The location is the best thing. It's within walking distance to almost everything. Seemed like there was a charge for everything..WiFi in room wasn't free..there was a mini fridge but it was packed with liquor so couldn't really put anything in it unless you tool all their stuff out. The upchages on roomservice was crazy. No exhaust vent in the bathroom..so whatever happens in the there ..you and whoever is staying in your room will get wind of it..no door to the bathroom except a sliding door that didn't really give privacy
review from KAYAK -
5.1
Location Walls are so thin that you hear people talking in hall and rooms next to you. It was unbelievable how bad it was. By far my worst hotel experience in my life.
review from KAYAK -
8.0
Peachtree Street
review from KAYAK -
4.8
the staff were polite The In Room wifi was pitiful. Insuficcient capacity when it was able to be connected to. The room lighting was very poor. Very dark in the room with all lights on.
review from KAYAK -
10.0
I loved every minute of it! We loved how it had liquor wine and snacks (saved us a trip to the store) . The staff was friendly the food was AMAZING will be back next weekend!!!
review from KAYAK -
4.8
There were plenty of elevators to accommodate guests and the location was convenient. Loud, leaky pipe kept us awake. We contacted front desk because we saw carpet in hall was wet from it. They obviously ignored us because by morning the carpet in our room was soaked and the hallway carpet was a 15 foot puddle. God knows if was water or waste. Staff made zero effort to make up for negative experience. Valet pickup took 45 minutes because they "forgot" to call in our ticket number. Furniture was chipped, room smelled.
review from KAYAK -
6.8
The hotel location was great. The bed was comfortable. The valet was pretty good. The service was not very good. We requested a refrigerator and had two broken ones brought up. The food at the restaurant wasn't very good. The service overall was very subpar.
review from KAYAK -
5.4
I love the interesting and inspiring designs. Beautiful interior and great location in midtown Atlanta. The wifi isn't free, The food is way overpriced with 22% service fee, an additional $4 charge for room service, 8% sales tax and 18% gratuity. i ordered a $10 entree which ended up being around $22. The staff isn't that friendly and just seems to be standing around chatting with each other, way too unprofessional. The room was a little dirty and it looks like it never really gets a good deep cleaning or even just a basic surface sanitizing would have been nice. There was food smudges on one of the lamps. Overall, I'm glad I got a discount of Kayak but that price still wasn't worth it.
review from KAYAK -
6.2
I liked the TRACE restaurant the food was great!!! The location of the W was wonderful restaurants and entertainment was just a walk away. The rooms where outdated and dirty had to change rooms because the one I was in had dirty sheets the door panel was falling off and only half the shower spigots worked. The furniture was dingy. The new room was not much better.
review from KAYAK -
10.0
Service
review from KAYAK -
5.7
I was put in a handicap room and I'm not handicapped
review from KAYAK -
4.2
Staff was friendly and lobby was nice. They had coffee and complementary breakfast items in the morning. The room was pretty bad. Broken down furniture, chipped paint, and worn out leather were just a few things. Everything was very beat up and needed updated. For the price, I would definitely stay at another midtown hotel next time. This place feels like an upscale Motel 6.
review from KAYAK -
4.8
All of the staff were courteous and affable. Location is excellent. The "Whatever Whenever" service was terrible. We ordered room service twice. The first time we ordered, the staff member said we would receive our meal in 45 min or less. It arrived 1.5 hours later. The second time, the staff member said 30 min. We waited for 1.5 hours and decided to just call and cancel the order. We were still charged, even though we didn't receive our meal. Finally, on our departure, we requested some assistance with our bags. The staff member said someone will help us in 10min. An hour later we decide to just carry our bags to our car in the parking deck. We didn't mind waiting for these services. But if we are told something will come at a certain time, it should come at that time. Again The staff members were all courteous, but the services that they provide are not managed properly.
review from KAYAK -
3.6
Unknowlegdeable staff. Arrived at 10 on a Sunday night. A kitchen was closed and their driver dropped us off at 2 restaurants that were closed.
review from KAYAK -
10.0
The view, the staff, and location Sink was rather difficult to deal with and parking was a bit of a problem
review from KAYAK -
10.0
I thought the room was comfortable and everything was clean. The staff was very accommodating in providing me with a late check out. I ate at the bar twice and I thought the food was not great. I had a ceaser salad with shrimp and the sliders. The food was rather bland and I thought a hotel like the W would have better bar food.
review from KAYAK -
9.0
Hip hotel in great location. Rooms somewhat dated and worn.
review from KAYAK -
9.6
Wasn't clear on the parking but $32 to pay for valet was a bit pricy and I was forced to do so because there was no where else shown to park...
review from KAYAK
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8.0
Peachtree Street
review from KAYAK -
10.0
I loved every minute of it! We loved how it had liquor wine and snacks (saved us a trip to the store) . The staff was friendly the food was AMAZING will be back next weekend!!!
review from KAYAK -
10.0
Service
review from KAYAK -
10.0
The view, the staff, and location Sink was rather difficult to deal with and parking was a bit of a problem
review from KAYAK -
10.0
I thought the room was comfortable and everything was clean. The staff was very accommodating in providing me with a late check out. I ate at the bar twice and I thought the food was not great. I had a ceaser salad with shrimp and the sliders. The food was rather bland and I thought a hotel like the W would have better bar food.
review from KAYAK -
9.0
Hip hotel in great location. Rooms somewhat dated and worn.
review from KAYAK -
9.6
Wasn't clear on the parking but $32 to pay for valet was a bit pricy and I was forced to do so because there was no where else shown to park...
review from KAYAK
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6.8
The rooms didn't seem to be kept up as nicely as the price of them would suggest. Furniture was not very well maintained. It looked like pieces had been repainted in a black gloss paint multiple times. The room could have also been a bit cleaner.
review from KAYAK -
6.8
The hotel location was great. The bed was comfortable. The valet was pretty good. The service was not very good. We requested a refrigerator and had two broken ones brought up. The food at the restaurant wasn't very good. The service overall was very subpar.
review from KAYAK
-
6.5
Staff were really friendly, as well as the valet staff. Good location. A couple of the pieces of furniture were worn & ripped. The air in our room was pretty dry & the shower needed a deeper scrub. Paid over $4 for a small bottle of Coke.
review from KAYAK -
4.5
The location is the best thing. It's within walking distance to almost everything. Seemed like there was a charge for everything..WiFi in room wasn't free..there was a mini fridge but it was packed with liquor so couldn't really put anything in it unless you tool all their stuff out. The upchages on roomservice was crazy. No exhaust vent in the bathroom..so whatever happens in the there ..you and whoever is staying in your room will get wind of it..no door to the bathroom except a sliding door that didn't really give privacy
review from KAYAK -
5.1
Location Walls are so thin that you hear people talking in hall and rooms next to you. It was unbelievable how bad it was. By far my worst hotel experience in my life.
review from KAYAK -
4.8
the staff were polite The In Room wifi was pitiful. Insuficcient capacity when it was able to be connected to. The room lighting was very poor. Very dark in the room with all lights on.
review from KAYAK -
4.8
There were plenty of elevators to accommodate guests and the location was convenient. Loud, leaky pipe kept us awake. We contacted front desk because we saw carpet in hall was wet from it. They obviously ignored us because by morning the carpet in our room was soaked and the hallway carpet was a 15 foot puddle. God knows if was water or waste. Staff made zero effort to make up for negative experience. Valet pickup took 45 minutes because they "forgot" to call in our ticket number. Furniture was chipped, room smelled.
review from KAYAK -
5.4
I love the interesting and inspiring designs. Beautiful interior and great location in midtown Atlanta. The wifi isn't free, The food is way overpriced with 22% service fee, an additional $4 charge for room service, 8% sales tax and 18% gratuity. i ordered a $10 entree which ended up being around $22. The staff isn't that friendly and just seems to be standing around chatting with each other, way too unprofessional. The room was a little dirty and it looks like it never really gets a good deep cleaning or even just a basic surface sanitizing would have been nice. There was food smudges on one of the lamps. Overall, I'm glad I got a discount of Kayak but that price still wasn't worth it.
review from KAYAK -
6.2
I liked the TRACE restaurant the food was great!!! The location of the W was wonderful restaurants and entertainment was just a walk away. The rooms where outdated and dirty had to change rooms because the one I was in had dirty sheets the door panel was falling off and only half the shower spigots worked. The furniture was dingy. The new room was not much better.
review from KAYAK -
5.7
I was put in a handicap room and I'm not handicapped
review from KAYAK -
4.2
Staff was friendly and lobby was nice. They had coffee and complementary breakfast items in the morning. The room was pretty bad. Broken down furniture, chipped paint, and worn out leather were just a few things. Everything was very beat up and needed updated. For the price, I would definitely stay at another midtown hotel next time. This place feels like an upscale Motel 6.
review from KAYAK -
4.8
All of the staff were courteous and affable. Location is excellent. The "Whatever Whenever" service was terrible. We ordered room service twice. The first time we ordered, the staff member said we would receive our meal in 45 min or less. It arrived 1.5 hours later. The second time, the staff member said 30 min. We waited for 1.5 hours and decided to just call and cancel the order. We were still charged, even though we didn't receive our meal. Finally, on our departure, we requested some assistance with our bags. The staff member said someone will help us in 10min. An hour later we decide to just carry our bags to our car in the parking deck. We didn't mind waiting for these services. But if we are told something will come at a certain time, it should come at that time. Again The staff members were all courteous, but the services that they provide are not managed properly.
review from KAYAK -
3.6
Unknowlegdeable staff. Arrived at 10 on a Sunday night. A kitchen was closed and their driver dropped us off at 2 restaurants that were closed.
review from KAYAK
