Novotel Bangkok Fenix Silom

Pros: Good location, even though a bit of a drive from the airport but it's ok

Cons: The staff couldn't communicate well, there was confusion with the bond payment. 6 of us booked 3 room at the same time, but end up 1 on level 8, level 9 and one at level 17. Which make it harder ...

Pros: Liked the place and the convenience; extended my stay by a day from the hotel.

Pros: Good breakfast, room was nice and clean, and staff was nice.

Cons: I requested transfer from hotel but it was not acknowledged, entrance was somewhat crowded with people and bags.

Pros: Location ideal and staff very helpful. Happy hour at bar which was nice and breakfast was value for money.

Cons: The pool sunbeds need renewing and the pool bar was never open. The corridors to the room were very shabby and damp smelling.

They need to have more elevators. Too much time w

Pros: The service was good, especially the housekeeping. The reception staff was also helpful and accomodated our needs as much as possible.

Cons: See above.

Pros: friendly staff

Cons: bathroom shower floor was very slippery. my son fell and hit his head. it could be dangerous for anyone.