Hotel dekat Bandara Birmingham

Pro: Tempat tidur yang nyaman, fasilitas cukup lengkap

Kontra: Kamar mandi kecil, pelayanan kurang ramah

Pro: Very clean and comfortable bed

Kontra: There was a big muddle up with my booking which is unresolved at the moment

Pro: Great location within walking distance from airport - silent though Fast check-in and check-out procedure Clean, functional comfortable room Reasonable good continental breakfast

Kontra: Some rooms need some repairs - my room had the window opening restrainer broken by a previous customer. But was not disturbing at all.

Pro: The staff were as helpful as they could be and friendly. Room was clean and bed comfortable.

Kontra: Via kayak I had changed my booking from Birmingham Central to Birmingham airport. The hotel did not have ne booked in. They checked with central and I was still booked there. I was told they could give me a room but I would have to pay for both rooms in each hotel!

Pro: Easy access no fuss

Pro: Had issues checking in which took a while to resolve, no apologies and very blasé

Kontra: Service

Pro: We had to pay for parking when the was not even located in an area where parking is an issue such as the coty centre. The room were very cold. I had 2 extra radiator as the heating was blowing cold air. And there were people with pets there such as dogs. When we asked the hotel they said those rooms did not get special cleaning. Considering how dirty pets are I think such room need special sort of cleaning. We were stayong rhere with children as young under 1 .

Pro: A few booking in issues, which the Manager sorted out, and a gesture free drink. . Ordered a simple bar snack one eveing which took a while to arrive, however the head waiter coped well with the situation. It is chargeable parking at the hotel. The NEC shuttle bus works well.

Pro: The staff are great and the food in the resturant was billiant. Easy 10 minute walk to Birmingham International rail station and NEC. Plenty of parking for the rooms available. Common areas have been updated and are bright, clean and plesant.

Kontra: Internet slow (but reliable) , room was a bit dated and bathroom needed a little TLC but clean and functional. some rooms are very close to busy A45 but more than adaque sound proofing as long as you don't expect to have your windows open, there is no Air Conditining so this can make regulating the room tempreach a balancing act.

Pro: All facilities

Kontra: None

Pro: Not much really, the breakfast was pretty good.

Kontra: Our room was double booked, an irritation but these things happen. We came back from our evening out and were promised a room had been sorted, we went upstairs and walked in on another guest sleeping! Fortunately they extremely calm but this is completely unacceptable. We then tried another room and the same thing happened! Finally on the third attempt and after an hour of waiting we were provided a room. This has completely ruined my hotel experience and simply cannot recommend this hotel.

Pro: Reception did try to help with the problems I encountered.

Kontra: I had to move rooms twice because there was so much noise coming from other rooms. The first night I was woken three times - a crying baby downstairs first, then drunk people next door, then an argument on the other side early in the morning. Not the hotel's fault exactly and reception did try to help but at the end of the day the one thing you need in a hotel is to be able to sleep at night. The gym and leisure bit compensates a bit but otherwise there isn't much to recommend it. Avoid.

Pro: Room was clean & comfortable. Breakfast is great Location great.

Kontra: Bathroom needed some tlc and a refresh. Lack of full air-conditioning. Did have a built in fan of sorts.

Pro: Excellent evening meal in restaurant. Good service quick check in

Kontra: Very hot in room opened windows which helped us get to sleep. Room was clean and beds comfortable.

Pro: Location

Kontra: Blocked toilet & broken kettle & no shower gel

Pro: Very nice hotel. The position was perfect for the LG arena. Only a few minutes walk. Would definately recommend it

Pro: This hotel is in a great location for the NEC and the airport with free parking and within walking distance. The rooms are nice spacious and clean. I've stayed here 5 times now

Kontra: I have to say that this time we found the hotel cold. From arriving the room was cold turned the heating up but took several hours to get just warm. Went down to the bar which was also cold. I said to the barman how cold it was and he agreed it was and turned the heating up but with the doors continually opening and one remaining constantly open with the temerature outside -2C it wasn't comfortable most people had their coats on. The same the next morning in the breakfast room I could feel the cold air on my feet and legs!

Pro: I liked the staff and the clean and comfortable rooms

Kontra: The food was cold and disappointing

Pro: Great location, staff very helpful

Kontra: The hot breakfast was below the standard I expect for the Hilton.

Pro: The price was excellent and included breakfast and free cancellation.

Kontra: The room was basically fine but I feel that all the bedrooms could be given an update.