Overview

Crowne Plaza Birmingham NEC
Top Lake Hotel

Pendigo Way, Birmingham, B40 1PS, United Kingdom
+44 871 942 9160

Rp 1,373,334+

Overall guest ratings

8.3/10 Excellent
Based on 1,832 reviews

Review highlights

  • 9.0
  • 8.6
  • 6.3
  • 6.0

Good to know

  • Nice building
  • Professional service
  • Spacious rooms

Nearby

    show all

    About

    A stylish hotel near the NEC and Birmingham Airport, with a conference centre, dining facilities and free Wi-Fi. Crowne Plaza® Birmingham NEC hotel is five minutes' drive from Birmingham Airport and Birmingham International station. Birmingham city centre is 15 minutes away by car or train. The nearby M42 motorway provides easy access to the M40, the M6 and the M1. Park, Stay & Go packages mean you can catch your flight without a worry. You can host a meeting for up to 300 people in our 10 naturally lit meeting rooms, with a Crowne Plaza Meetings Director to take care of all the arrangements. If you're attending an exhibition at the NEC, you can walk there in around five minutes. The 11-screen cinema and casino at Resorts World Birmingham are two minutes' walk away, as is Genting Arena. You can drive to Shakespeare's birthplace, Stratford-upon-Avon, or to the Cadbury World chocolate factory in half an hour. You can enjoy everything from a buffet breakfast to a succulent steak in our Eleven Bar and Grill, which overlooks the lake. Grab a Starbucks coffee in the airy Lobbyist Lounge Bar. After meetings, work out in our fitness centre or sit back in the sauna. Room service is available around the clock, and kids stay and eat free.

    Less show all
    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Concierge service
    • Cable or satellite TV
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 1,832 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Good access to the airport, said 96%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      8.5 "85% were happy with the shuttle service."
    • 8.6 "Breakfast is good."
    • 6.6 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      5.0 "50% thought the snacks were adequate."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.3 "Internet is average."
    • 6.0 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 6.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.7 "Only 57% said rooms were clean enough."
    • 4.2 "Value below average."
      4.0 "60% said the breakfast was too expensive."
      2.2 "The price was too high for 78%."
      3.9 "61% said beverages were too expensive."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 1,209 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 6.5 "Internet is average."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 6.0 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.5 "Only 55% said rooms were clean enough."
      5.9 "For only 59%, the bathroom was ok."
    • 5.7 "Bar is ok."
    • 4.2 "Value below average."
      4.3 "57% said the breakfast was too expensive."
      2.0 "The price was too high for 80%."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 274 reviews
    • 9.3 "Terrific location."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 6.5 "Food is average."
    • 6.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 6.0 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.7 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.2 "Only 52% said rooms were clean enough."
    • 4.4 "Value below average."
    View all review categories

    Overall rating

    8.0 Good
    Based on 36 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
    • 8.6 "Breakfast is good."
    • 5.8 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 311 reviews
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.7 "Vibe was decent."
    • 6.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.1 "For only 51%, the noise level was all right."
    • 6.5 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Food is average."
    • 6.2 "Internet is average."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.0 "Value below average."
      1.9 "The price was too high for 81%."
    View all review categories
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Professional service"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    nec
    nec
    evening meal
    queen room
    special meal
    attentive friendly location
    good selection
    different website
    upgraded to queen
    double with sofa bed
    different rate
    card failed
    small portions
    More
    Photos
    Map

    Map