Overview

Copley Square Hotel
Best Housekeeping Staff

47 Huntington Avenue, Boston, MA 02116, United States
+1 617 536 9000

Rp 3,266,667+

Overall guest ratings

8.5/10 Excellent
Based on 1,481 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.3
  • 5.6

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Location.

    Situated in Boston's vibrant Back Bay, this boutique hotel is across the street from the Prudential Center and within walking distance of the Hynes Convention Center. The Boston Public Library is adjacent to the Copley Square Hotel, and both Boston Common and Fenway Park are a mile away.

    Hotel Features.

    Guests access Copley Square Hotel's registration pods for efficient check-in and check-out. Dining and refreshment options include XHALE restaurant offering breakfast, lunch and dinner; Minibar, an upscale martini bar with creative appetizers; and Storyville, serving eclectic appetizers and joyful libations. Guests enjoy a complimentary wine reception in the lobby each evening. The lobby carries free newspapers as well. Complimentary coffee is available mornings in the lobby. Complimentary wireless Internet access is available throughout the hotel, and conference facilities totaling 1,505 square feet of meeting space are available. Concierge services and tours/ticket assistance is on offer.

    Guestrooms.

    Rooms pamper guests with pillowtop mattresses, and nightly turndown service complete with bedtime stories. Amenities include LCD TVs and complimentary wireless Internet access. Free bottled water is also available. Guests can request in-room fitness equipment and in-room massages (surcharge). Bathrooms come with shower/tub combinations, hair dryers and bathrobes.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,481 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
      9.2 "92% were impressed by the valet service."
      7.8 "Management was excellent, said 78%."
    • 8.3 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.9 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.6 "Only 66% thought the shower was ok."
      5.5 "Only 55% thought the furniture was functional."
      6.3 "63% said the view was so-so."
      5.6 "Only 56% said the rooms were modern."
    • 5.0 "Sufficient wellness & sports facilities."
      5.0 "For only 50%, the fitness area was satisfactory."
    • 4.3 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.1 "79% criticized the small bathroom."
      4.7 "53% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
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    Overall rating

    8.6 Excellent
    Based on 829 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.6 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      5.3 "Only 53% thought the furniture was functional."
      5.0 "Only 50% said the rooms were modern."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.3 "77% criticized the small bathroom."
      4.8 "52% thought it was too noisy."
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    Overall rating

    8.2 Excellent
    Based on 222 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.0 "Good vibe."
    • 6.6 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Rooms are ok."
    • 4.5 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.3 "57% thought it was too noisy."
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    Overall rating

    8.4 Excellent
    Based on 251 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.1 "High value."
    • 6.6 "Vibe was decent."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Rooms are ok."
    • 3.8 "Not very comfortable."
      2.5 "75% said rooms were small."
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    Overall rating

    8.5 Excellent
    Based on 177 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.7 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 5.6 "Rooms are ok."
    • 4.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.8 "52% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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