Overview

Hotel Xbalamque and Spa

Avenida Yaxchilah N 31, 77500 Cancun, QR, Mexico
+52 998 193 2720

Rp 466,667+

Overall guest ratings

6.7/10 Good
Based on 1,388 reviews

Review highlights

  • 9.7
  • 9.1
  • 4.6
  • 4.2

Nearby

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    About

    Hotel Xbalamque and Spa puts you just a 5-minute drive from La Sagrada Familia Parish. Guests can visit the spa to indulge in massages, facials, or body treatments, and La Adelita serves Mexican cuisine. An outdoor pool and a poolside bar are other highlights, and rooms offer room service and rainfall showerheads.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 1,388 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.3 "Easily accessible by car, said 93%."
      7.8 "78% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Good bar."
    • 6.5 "Food is average."
      5.9 "Desserts were ok, said 59%."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 4.2 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      4.4 "Dirty pool, said 56%."
    • 3.8 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      2.7 "73% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      2.1 "79% criticized the plain hotel."
    • 3.7 "Breakfast is below average."
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    Overall rating

    6.8 Good
    Based on 929 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good bar."
    • 7.0 "Good service."
      6.9 "Only 69% thought the service was professional."
    • 6.5 "Food is average."
    • 5.8 "Beach is so-so."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 3.7 "Not very clean."
      3.0 "70% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 3.7 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 291 reviews
    • 9.1 "Terrific location."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.8 "Food is average."
    • 5.1 "Average amenities."
    • 4.3 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.5 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      1.7 "83% thought it was too noisy."
    • 3.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      2.5 "75% had problems with the shower."
      2.7 "73% thought the tv was sub-standard."
      0.2 "For 98%, the rooms looked old."
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    Overall rating

    6.9 Good
    Based on 166 reviews
    • 9.2 "Terrific location."
    • 6.7 "Food is average."
    • 6.6 "Service is ok."
    • 5.4 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 4.3 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.1 "Vibe wasn't good."
    • 3.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
    • 3.5 "Breakfast is below average."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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