Overview

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Top Resort Hotel

KM. 12.5 Blvd Kukulcan, 77500 Cancun, QR, Mexico
+52 998 891 4200

Rp 3,152,667+

Overall guest ratings

8.9/10 Excellent
Based on 1,141 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.3
  • 6.8

Good to know

  • Friendly service
  • Nice building
  • Great view
  • Great shopping

Nearby

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    About

    Savor the beauty of the Caribbean Sea and the rich history of the Yucatán Peninsula’s Costa del Sol. Where once only Mayans walked, Cancún has become a flawless portrait of tropical splendor, uniting pristine ivory beaches with uplifting culture. Rejuvenate at The Heavenly Spa by Westin™ or relax on powdery beaches, refreshing afterward in our dramatic infinity pool with swim-up bar or active family-friendly pool. All the while, onsite restaurants and en-villa barbeques keep you energized. Wake to the soothing sounds and sights of the Caribbean Sea from the private balcony or patio of each of our spacious villas. Indoors, a fully equipped kitchen or kitchenette, expansive living area and washer/dryer guarantee you’re well cared for.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Storage available
    • Child-friendly
    • Laundry facilities
    • Laundry service
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Washer/dryer available in-room
    • Outdoor tennis
    • Terrace/Patio
    • Grill
    • Linens
    • Towels
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 1,138 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.0 "Great parking, according to 80%."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Excellent pool."
      9.3 "Clean pool, said 93%."
    • 9.3 "Incredible bar."
    • 9.2 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      8.3 "83% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
      8.0 "80% said the facilities were very new."
    • 9.1 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
    • 6.8 "Breakfast is mediocre."
    • 5.0 "Average value."
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    Overall rating

    8.8 Excellent
    Based on 330 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.4 "Excellent pool."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
    • 8.2 "Rooms are great."
      9.6 "96% thought the view was good."
      7.2 "72% said the beds were comfortable."
      7.1 "71% were happy with the bathroom."
      9.0 "90% found the kitchenette to be good."
      8.6 "86% thought rooms were spacious."
    • 7.7 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 4.7 "Value below average."
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    Overall rating

    8.8 Excellent
    Based on 785 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% appreciated the closeness to the beach."
    • 9.2 "Excellent pool."
    • 9.1 "Excellent wellness & sports facilities."
    • 9.1 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      7.7 "77% found the grounds to be nice."
    • 8.2 "Vibe was good."
      7.9 "79% enjoyed the friendly atmosphere."
      8.0 "80% thought, the hotel was modern."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.4 "Value below average."
      3.3 "The price was too high for 67%."
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    Overall rating

    8.7 Excellent
    Based on 22 reviews
    • 8.1 "Rooms are great."
    • 7.4 "High comfort."
    • 7.3 "Good service."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Nice building"
    "Great view"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    family daughter
    family daughter
    staff is friendly
    bit long
    pools and the beach
    beautiful pool
    beautiful beach
    small packet
    clear water
    celiac disease
    highly recommend to or friends
    hot water for showering
    water spilled
    shower water
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