Recent reviews
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8.0
The Retreat is situated in one of the best areas of Cape Town close to the busy life in Camps Bay - but with its gardens, mountain swimming pool and luxurious surroundings the perfect place to relax. When you arrvive, you feel instantly pampered because the staff is very friendly and caring. We can higly recommend dining in the restaurant, the food was outstanding and we were able to watch the sunset while dining. Due to this place our trip to Cape Town found a very romantic end! We are looking forward to stay again at the Camps Bay Retreat Nothing, everything was an absolut treat
review from KAYAK -
7.3
Staff was wonderful, always trying to assist you in any way they can, always friendly, couldn't be better. Location is fantastic, only 15 min. by car/taxi to the Waterfront in cape town. Beautiful garden. We had a great room, spacious, with a grand terrace, just wonderful.
review from KAYAK -
8.0
We liked everything, on arrival very friendly, professional and helpful staff. The room was nicely heated on arrival and everything so luxurious!! Spa bath was an absolute treat. Breakfast was divine and a wonderful selection of choices for any palette. Being nestled in this little forest with breathtaking views of Camps Bay in the middle of a big city makes this the perfect getaway, if you are living in Cape Town even better. A quick walk on the grounds down to the beach and you are close to all the action. Brilliant!!!
review from KAYAK -
7.3
The hotel is in a fantastic location and the staff were so friendly, all our special requests were taken care of. I was treated to my 30th birthday and we decided to have room service as the view from the room is just breathtaking, we didn’t want to leave. What topped it all off, is that they made me a birthday cake which was a huge surprise :)
review from KAYAK -
3.6
Breakfasts good. Serving staff good. Views and grounds good. Reception on arrival we were told we only had room for 3 nights instead of 12 and wanted us to move to Bay Hotel. Unacceptable and said no! Carla from bookings was useless. No apologies from any staff. No real customer care/service. At price should be better. Room not very clean.
review from KAYAK -
7.2
This is a beautiful resort, in a beautiful city. The staff was very helpful in arranging everything we needed from restaurant bookings to tours and went out of their way to help. I asked one of the employees (Richard) if he knew what type of bird it was rustling around in the bushes. He went to their library, looked it up in a book, found me later and brought the book to me so I could see. The maid was a bit lax about filling up the free amenities. The first night we had chocolates and botteled water with our turn-down service. This didn't happen again until night #7 :-(.
review from KAYAK -
2.0
Nothing. Everything, we checked out as soon as possible! The rooms are dirty, the staff are rude and the food is poor quality. The swimming pools are dirty and the grounds have dog dirt on the grass. Call it a 'Retreat' - we were woken at 6.00am by neighbours dogs and unable to rest due noise. We are still awaiting our refund for the last 2 nights which we agreed with the duty manager that we could refund.
review from KAYAK -
7.6
Very attractive accommodation (deck villas) in nice environment (close to upscale Camps Bay beach and hospitality district) with original floor scheme (open bathroom, big sundeck). absence of wi-fi internet. Access through fixed line did not work.
review from KAYAK
-
8.0
The Retreat is situated in one of the best areas of Cape Town close to the busy life in Camps Bay - but with its gardens, mountain swimming pool and luxurious surroundings the perfect place to relax. When you arrvive, you feel instantly pampered because the staff is very friendly and caring. We can higly recommend dining in the restaurant, the food was outstanding and we were able to watch the sunset while dining. Due to this place our trip to Cape Town found a very romantic end! We are looking forward to stay again at the Camps Bay Retreat Nothing, everything was an absolut treat
review from KAYAK -
8.0
We liked everything, on arrival very friendly, professional and helpful staff. The room was nicely heated on arrival and everything so luxurious!! Spa bath was an absolute treat. Breakfast was divine and a wonderful selection of choices for any palette. Being nestled in this little forest with breathtaking views of Camps Bay in the middle of a big city makes this the perfect getaway, if you are living in Cape Town even better. A quick walk on the grounds down to the beach and you are close to all the action. Brilliant!!!
review from KAYAK
-
7.3
Staff was wonderful, always trying to assist you in any way they can, always friendly, couldn't be better. Location is fantastic, only 15 min. by car/taxi to the Waterfront in cape town. Beautiful garden. We had a great room, spacious, with a grand terrace, just wonderful.
review from KAYAK -
7.3
The hotel is in a fantastic location and the staff were so friendly, all our special requests were taken care of. I was treated to my 30th birthday and we decided to have room service as the view from the room is just breathtaking, we didn’t want to leave. What topped it all off, is that they made me a birthday cake which was a huge surprise :)
review from KAYAK -
7.2
This is a beautiful resort, in a beautiful city. The staff was very helpful in arranging everything we needed from restaurant bookings to tours and went out of their way to help. I asked one of the employees (Richard) if he knew what type of bird it was rustling around in the bushes. He went to their library, looked it up in a book, found me later and brought the book to me so I could see. The maid was a bit lax about filling up the free amenities. The first night we had chocolates and botteled water with our turn-down service. This didn't happen again until night #7 :-(.
review from KAYAK -
7.6
Very attractive accommodation (deck villas) in nice environment (close to upscale Camps Bay beach and hospitality district) with original floor scheme (open bathroom, big sundeck). absence of wi-fi internet. Access through fixed line did not work.
review from KAYAK
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3.6
Breakfasts good. Serving staff good. Views and grounds good. Reception on arrival we were told we only had room for 3 nights instead of 12 and wanted us to move to Bay Hotel. Unacceptable and said no! Carla from bookings was useless. No apologies from any staff. No real customer care/service. At price should be better. Room not very clean.
review from KAYAK -
2.0
Nothing. Everything, we checked out as soon as possible! The rooms are dirty, the staff are rude and the food is poor quality. The swimming pools are dirty and the grounds have dog dirt on the grass. Call it a 'Retreat' - we were woken at 6.00am by neighbours dogs and unable to rest due noise. We are still awaiting our refund for the last 2 nights which we agreed with the duty manager that we could refund.
review from KAYAK
