Overview

Hyatt Place Charlotte Downtown
Top City Hotel

222 South Caldwell Street, Charlotte, NC 28202, United States
+1 704 227 0500

Rp 1,826,667+

Overall guest ratings

8.6/10 Excellent
Based on 1,711 reviews

Review highlights

  • 9.4
  • 8.2
  • 8.1
  • 6.2

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    The Hyatt Place Charlotte Downtown is Uptowns newest and most exciting hotel. Located on the 7-13th floors of a 20 story mixed-use building, this newly constructed hotel has 172 tastefully appointed guest rooms and spacious suites, all with breathtaking views. Fresh, modern interiors welcome guests in the comfortable, connected public areas. A roof top pool and sundeck adjoins the rooftop restaurant and open air sky bar.

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    Hyatt

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Outdoor pool
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,711 reviews
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.1 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.1 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 7.9 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      7.2 "72% said rooms were clean."
      9.9 "99% thought the view was good."
      7.0 "70% said the beds were comfortable."
      9.5 "95% appreciated the modern rooms."
      10.0 "100% liked the big bathroom."
    • 6.2 "Internet is average."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.2 "Horrible pool."
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    Overall rating

    8.8 Excellent
    Based on 975 reviews
    • 8.2 "Great service."
      7.8 "78% thought the service was very professional."
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Nice rooms."
      9.9 "99% thought the view was good."
      9.7 "97% thought rooms were spacious."
      9.6 "96% appreciated the modern rooms."
    • 7.6 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 3.3 "Pool is below average."
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    Overall rating

    8.4 Excellent
    Based on 461 reviews
    • 8.2 "Comfort level is high."
      7.2 "72% said the beds were comfortable."
      9.8 "98% thought rooms were spacious."
    • 8.0 "Great service."
    • 7.8 "Good location."
    • 7.6 "Nice rooms."
      10.0 "100% thought the view was good."
      7.2 "72% said the beds were comfortable."
      9.8 "98% thought rooms were spacious."
    • 6.7 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.3 "Pool is below average."
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    Overall rating

    8.2 Excellent
    Based on 119 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.9 "High comfort."
    • 7.5 "Nice rooms."
    • 7.5 "Good breakfast."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."

    Overall rating

    8.9 Excellent
    Based on 153 reviews
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.1 "Location is great."
    • 7.8 "Nice rooms."
      7.3 "73% said rooms were clean."
      9.8 "98% thought rooms were spacious."
      10.0 "100% thought the view was good."
    • 7.7 "Good breakfast."
    • 6.1 "Average value."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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    arena
    walking to restaurants
    entire time
    great view
    great location
    rooftop bar
    big room
    valet parking
    elevator was working
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