Mercure Chiang Mai

There was big human feces stains on the bed sheets when we arrived. Dirty!

4 star hotel for 28 bucks! quiet (double glazed windows), fawning bell boys, massive bed, large room, pool. I'd say that's good value. carpet a bit grubby, breakfast only OK. Location is just bit too far from centre. Pool closed earlier than was stated on entrance.

It was what I expected.

Hotel is quiet and staff are polite. the location is quite a distant for nite market. We were trying to have some hawker's food for supper but unable to find any within the 10 mins walk.

They had a good promotional price. Good value for money The taxis did not know where the hotel was. I was a little away from city centre and in the past it was known with another name (I thnk novotel)

Friendliness of staff 1. basic drinks like coffee and orange juice were very expensive. 2. Business center was poorly equipped and the internet was not fit for its purpose.