Overview

The Westin Chicago River North
Best Meeting & Event Facilities

320 North Dearborn Street, Chicago, IL 60654, United States
+1 312 744 1900

Rp 2,293,334+

Overall guest ratings

8.9/10 Excellent
Based on 1,113 reviews

Review highlights

  • 9.6
  • 9.4
  • 8.9
  • 5.0

Good to know

  • Comfortable beds
  • Friendly service
  • Clean rooms
  • Great view

Nearby

    show all

    About

    Located in the heart of Chicago’s theater district just steps from the Magnificent Mile and Millennium Park, we offer easy access to the many allures of the Second City—from world-class restaurants to museums, art galleries, and upscale boutiques. Chicago’s status as a destination for food and business is mirrored inside our hotel, where you’ll find 30,000 square feet of meeting space—including an outdoor venue and two ballrooms—as well as our legendary Kamehachi Sushi Bar, a local favorite. Our 429 guest rooms come with captivating views of the city or river, the iconic Heavenly® Bed, Heavenly® Bath, and High Speed Internet Access. Stay fit in a WestinWORKOUT® Room, or upgrade for exclusive Westin Executive Club Room privileges.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Child-friendly
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,113 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.6 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      8.3 "83% liked the big bathroom."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
      5.0 "50% thought it was adequately priced."

    Overall rating

    9.0 Excellent
    Based on 567 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.8 "Rooms are great."
      9.3 "93% thought the view was good."
      8.4 "84% said the beds were comfortable."
      9.0 "90% said rooms were clean."
      9.3 "93% thought rooms were spacious."
    • 8.7 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 4.7 "Internet is poor."
      4.8 "52% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    Based on 289 reviews
    • 9.6 "Terrific location."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.7 "87% thought it was clean."
    • 8.4 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 8.0 "Rooms are great."
      9.4 "94% thought the view was good."
      8.5 "85% said rooms were clean."
      9.3 "93% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 5.0 "Internet is average."

    Overall rating

    9.5 Excellent
    Based on 44 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
    • 8.3 "Rooms are great."
    • 8.3 "Comfort level is high."

    Overall rating

    7.8 Good
    Based on 211 reviews
    • 9.5 "Terrific location."
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 7.0 "Good breakfast."
    • 5.3 "Average value."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Clean rooms"
    "Great view"
    data provided by TrustYou

    Recent reviews

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