Overview

The Westin Chicago River North
Best Meeting & Event Facilities

320 North Dearborn Street, Chicago, IL 60654, United States
+1 312 744 1900

Rp 2,293,334+

Overall guest ratings

8.9/10 Excellent
Based on 1,245 reviews

Review highlights

  • 9.7
  • 9.4
  • 8.7
  • 6.7

Good to know

  • Clean rooms
  • Nice building
  • Friendly service
  • Great view

Nearby

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    About

    Located in the heart of Chicago’s theater district just steps from the Magnificent Mile and Millennium Park, we offer easy access to the many allures of the Second City—from world-class restaurants to museums, art galleries, and upscale boutiques. Chicago’s status as a destination for food and business is mirrored inside our hotel, where you’ll find 30,000 square feet of meeting space—including an outdoor venue and two ballrooms—as well as our legendary Kamehachi Sushi Bar, a local favorite. Our 429 guest rooms come with captivating views of the city or river, the iconic Heavenly® Bed, Heavenly® Bath, and High Speed Internet Access. Stay fit in a WestinWORKOUT® Room, or upgrade for exclusive Westin Executive Club Room privileges.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Child-friendly
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Child pool
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 1,245 reviews
    • 9.7 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to shopping."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
      8.8 "Management was excellent, said 88%."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
      9.1 "91% thought the architecture was beautiful."
    • 8.3 "Rooms are great."
      9.1 "91% thought the view was good."
      9.3 "93% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      8.2 "82% said rooms were clean."
      7.9 "79% appreciated the modern rooms."
      8.9 "89% liked the big bathroom."
      8.8 "88% enjoyed the shower."
    • 6.7 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 659 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.1 "Comfort level is high."
      7.2 "72% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      7.0 "70% thought it was pleasantly quiet."
    • 7.7 "Nice rooms."
      8.9 "89% thought the view was good."
      7.2 "72% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      8.1 "81% said rooms were clean."
      7.5 "75% appreciated the modern rooms."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 373 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.1 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.5 "85% thought it was clean."
    • 8.0 "Rooms are great."
      8.0 "80% said rooms were clean."
      9.3 "93% thought the view was good."
      9.3 "93% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 4.9 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    Based on 62 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
    • 8.4 "Rooms are great."
    • 8.3 "Comfort level is high."

    Overall rating

    8.0 Good
    Based on 149 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.7 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 8.2 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      8.5 "85% thought the view was good."
    • 6.4 "Breakfast is mediocre."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Nice building"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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    great location
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