La Quinta Inn & Suites Denver Airport DIA

Location. Breakfast. Staff. Would have been nice if they had informed us that there was construction going on. Not the cleanest place. Walls seemed thin, as it was kind of noisy.

Location and hot breakfast. Obviously purchased an old hotel and they are remodeling the upper floors. Our room was renovated. Doors to bathroom were like closet doors, could see right in. No lock. Cover to ceiling light was cracked and on the floor. Discovered why in the am. Dressed and ready to go, standing at the bathroom mirror and someone turns on the shower above us. It started pouring on my head soaking me. Told the front desk about it all and the only response was, "we'll send maintenance". By the time we got back up from breakfast, it was pouring all the way to the door. Maintenance simply used all of our clean towels on the floor and put our waste basket under the light. No toiletries in room. no liners in waste baskets. Basic cable on old televisions and rock-hard beds. Back elevator was a construction zone, which was okay because there was a sign of explanation. Front elevator was NOT for construction and it was filthy, food on the floor, etc. Main floor public bathroom near the lobby was filthy. Worst La Quinta experience we have ever had. They should close this place down until the reno is complete, and hopefully they will more responsive to guest complaints in the future.

The wake up call was on time and the breakfast was pretty good. My TV didn't work and the staff never let me know. I had to call to ask and then was informed. I asked if they could do something about it and they told me to take it up with the company I booked through and they couldn't help me. I was put off by telling me to go somewhere else to talk about the service. I really doubt I'll ever stay in a La Quinta again.

The garden outside was pretty dope The Pillows were cheap and the bed made a squeaky noise

Location is close to the airport Unfriendly Receptionist No hot water the first night Key did not work twice No parking Hotel was run down, old, and out dated. For the price we paid we could have stayed at another hotel in the area.

Proximity to airport is a plus, facility is your standard la Quinta. Clean. The shuttle service is very poor. They gave me a time for departure to the airport and proceeded to be very rude because when they called 15 minutes early I wasn't ready right away. This alone is no big deal; however, when returning to the hotel from DIA I ended up taking an uber because the front desk told me the wrong pickup area 2x, I waited and waited, and finally gave up as it was well below freezing out. When I told the front desk about my shuttle issue they finally told me the shuttle does not say "la Quinta" on it in a noticeable way. I guess I was supposed to just know this?