Temukan Tiket Murah ke Denver (DEN)

Pro: Service was good

Kontra: The entertainment system was old and very backwards

Pro: The crew were cooperative and the supplies were good

Kontra: The chairs were not comfortable and the toilets were so dirty

Pro: Easily upgrade to premium economy class

Kontra: Some staff lack of basic english

Pro: Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight.

Kontra: No food offered, not even a biscuit, only very basic drink selection.

Pro: Very attentive service, very comfortable seats on economy, good food, excellent attention to detail

Kontra: Double standard

Pro: The friendliness of the crew and the comfort of the seat + size of the screen

Kontra: Possibly more food options could of been better, only had western or Japanese option

Kontra: Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai.

Pro: The crew were cooperative and the supplies were good

Kontra: The chairs were not comfortable and the toilets were so dirty

Pro: Perfect service, never had a more pleasant and attentive crew

Kontra: Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?

Pro: The staff were fantastic nothing was too much trouble and great fun attitudes.

Kontra: No entertainment systems.

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Pro: Cabin crew were very nice. Food was okay, while the legroom was good too.

Kontra: Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off.

Pro: - Crew was respectful and nice - Entertainment options were good. - Seats were good and comfortable

Kontra: - Food was too less. Being a vegetarian, I had expected good amount of food. But it was only a few ounce of food like just given to taste it. I was hungry most of the time in flight. My second meal didnt even have any bread. And Desert (icecream) was never offered to me. Seriously, if I had known this, I would have packed my own food to board the plane. - The windows should have an option to close the pane. Sun was constantly on the left window (where I was seated) for the entire journey and even after fading the window, it was on my eyes most of the time.

Pro: The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly.

Pro: So cramped. Very uncomfortable flight.

Pro: The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+

Kontra: Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!

Pro: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite

Pro: The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.

Kontra: Selection of video entertainment could be increased and improved.

Pro: The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay.

Kontra: I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system.