Hawthorn Suites by Wyndham Grand Rapids, MI, Grand Rapids Hotels from Rp 1,240,000

Guest reviews

Based on 487 reviews

Location

8.7 "Location is great."

9.7 "97% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

7.2 "Easily accessible by car, said 72%."

10.0 "Good access to the airport, said 100%."
Service

7.8 "Good service."

9.1 "91% found the staff to be very friendly."

7.2 "72% said the reception staff was great."
Breakfast

7.1 "Good breakfast."

10.0 "100% were happy with the price of the breakfast."
Room

5.2 "Rooms are ok."

5.0 "Only 50% thought the shower was ok."

5.7 "57% thought the minibar was ok."
Amenities

4.6 "Bad amenities."

4.5 "55% thought the building wasn't nice."

3.1 "69% thought the facilities needed updating."

4.2 "58% found the grounds unpleasant."

3.3 "For 67%, the lobby entrance was sub-standard."
Cleanliness

4.3 "Not very clean."

4.1 "59% said rooms were dirty."

0.0 "100% said the bathroom was dirty."

0.0 "Unclean dining area, according to 100%."
WiFi

3.7 "Internet is poor."

2.5 "75% said the wifi quality was bad."
Vibe

2.5 "Horrible vibe."

1.6 "84% criticized the unstylish hotel."

3.8 "Unfriendly atmosphere, according to 62%."

3.3 "For 67%, the lobby entrance was sub-standard."
Wellness Area

1.8 "Disappointing wellness & sports facilities."

0.0 "100% didn't like the fitness area."

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Based on 224 reviews

Location

8.5 "Location is great."
Service

8.0 "Great service."

9.1 "91% found the staff to be very friendly."
Breakfast

7.1 "Good breakfast."
Room

5.4 "Rooms are ok."
Cleanliness

4.5 "Not very clean."

4.0 "60% said rooms were dirty."
Amenities

4.3 "Bad amenities."

4.3 "57% thought the building wasn't nice."
Vibe

2.9 "Horrible vibe."

1.8 "82% criticized the unstylish hotel."

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Based on 160 reviews

Location

8.4 "Location is great."
Service

8.0 "Great service."
Breakfast

7.1 "Good breakfast."
Comfort

5.5 "Average comfort."
Room

5.2 "Rooms are ok."
Amenities

4.4 "Bad amenities."

4.2 "58% thought the building wasn't nice."
Cleanliness

4.2 "Not very clean."

4.1 "59% said rooms were dirty."

4.9 "51% thought it was rather dirty."
WiFi

3.4 "Internet is poor."
Vibe

2.3 "Horrible vibe."

1.6 "84% criticized the unstylish hotel."

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Based on 73 reviews

Location

8.4 "Location is great."
Service

7.9 "Good service."

9.2 "92% found the staff to be very friendly."
Breakfast

6.7 "Breakfast is mediocre."
Comfort

5.6 "Average comfort."
Room

4.8 "Rooms are not good."

4.0 "60% said rooms were dirty."

0.9 "91% thought they were poorly maintained."
Cleanliness

4.1 "Not very clean."

4.0 "60% said rooms were dirty."
Vibe

3.2 "Horrible vibe."