President Hotel

There was nothing to like about President Hotel, from the reception, rude employess, denial of what was advertised on the internet such as Fruit plate at room and free garment cleaning. Worst buffet ever experienced, had to pay for napkins

Location all was ok

When we came they said that they had no available room and offered us some other hotel. They took us there by their car but it was too far. It was a good 5 star hotel but I would say almost in the country. So we asked to take us back next day. Very inconvenient. I saw a cockroach during breakfast running among cookies. Shuttle buses to Canton Fair were very small, actually it was a minibus, so there wasn't enough space for everybody. We stayed a cue for it and then there was no place for us and for many others, they said that they would try to place us to other shuttle buses (not their own), but we decided not to wait for it and took a taxi. Just wanted to say: You should not count on declared shuttle buses.

Hotel is clean & well done. Staff is polite. location, too crowded. Lack of facilities. Final Rates that I paid do not tally with the amount that i booked online.

They are good in cleaning the bathroom. Only. staff are not good. I stayed 6 nights at the hotel and I requested late check out only for 1 hour due to my flight departure and they refused. I spoke with "Cherry" Assistant Manager and asked her only for 1 hour late check out and she refused this and asked me to pay half day rate. """This is unbelievable"""...we are a mature couple and they didn't respect this. The management of this hotel is very poor and ridiculous. Also, the location is very bad. It is very crowded area. You will never find a taxi and there is no car entrance. This is the worst hotel I have ever seen in my life.