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Best Western Raphael Hotel Altona

Präsident-Krahn-Straße 13, 22765 Hamburg, Hamburg, Germany
+49 40 380 240

Rp 906,667+

Overall guest ratings

7.7/10 Good
Based on 721 reviews

Review highlights

  • 9.6
  • 8.9
  • 6.4
  • 5.3

Nearby

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    About

    Welcome to the BEST WESTERN Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station, only 1500 m from the Hamburg-Altona Cruise terminal - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. Our hotel is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route (

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Business centre
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 721 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.3 "Easily accessible by car, said 83%."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 8.2 "Breakfast is good."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.4 "Average value."
    • 5.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.8 "For only 58%, the bathroom was ok."
      6.0 "60% thought the bathroom was big enough."
      5.2 "For 52%, maintenance was acceptable."
      6.0 "60% thought the minibar was ok."
    • 4.1 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 3.4 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.0 "Bar is disappointing."
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    Overall rating

    8.0 Good
    Based on 396 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 7.2 "Internet works."
    • 6.3 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.8 "For only 58%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      6.0 "60% thought the bathroom was big enough."
      6.4 "Only 64% said the rooms were modern."
    • 5.1 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.0 "60% thought the bathroom was big enough."
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    Overall rating

    8.1 Excellent
    Based on 57 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.3 "Breakfast is good."
    • 4.9 "Rooms are not good."
    • 3.8 "Not very comfortable."

    Overall rating

    7.7 Good
    Based on 93 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 4.8 "Rooms are not good."
    • 4.1 "Not very comfortable."
      4.8 "52% thought it was too noisy."

    Overall rating

    7.7 Good
    Based on 173 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Food is delicious."
    • 8.0 "Breakfast is good."
    • 5.1 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.0 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.8 "52% thought it was too noisy."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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