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Hoan Kiem Lake Hotel

29 Hang Trong, Hoan Kiem, Hanoi, Vietnam

+84 439 381 002

Rp 186,667+

Overview
Reviews
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Map

Hoan Kiem Lake Hotel - Hanoi - Restaurant

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Hoan Kiem Lake Hotel - Hanoi - Bathroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Overall guest ratings

7.8/10 Good

Based on 489 reviews

Review highlights

Location

9.7
Service

9.3
Room

3.8
Comfort

3.2

Good to know

Friendly service

Nearby

About

Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hoan Kiem Lake Hotel offers an airport shuttle (available on request) for USD 17 per vehicle one way. Free perks include breakfast and WiFi. LCD TVs, minibars, and slippers are offered in all rooms.

Hotels.com

Amenities

Complimentary breakfast
Free Wi-Fi
ATM on-site
Babysitting or child care
Car hire
Concierge service
Currency exchange on-site
Room service
Bicycle hire
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Storage available
Terrace/Patio
Laundry service
Coffee shop
Safe
Airport shuttle
Non-smoking rooms available
Facilities for disabled guests
Business centre
Free Internet
Pets not allowed

Guest reviews

All reviews

Couples

Solo

Families

Overall rating

7.7 Good

Based on 418 reviews

Location

9.7

Service

9.3

Breakfast

8.5

WiFi

6.1

Food

5.6

Room

3.8

Comfort

3.2

Overall rating

7.2 Good

Based on 367 reviews

Location

9.5

Service

9.2

Breakfast

8.6

WiFi

6.0

Cleanliness

4.3

Room

4.0

Comfort

3.4

Overall rating

7.7 Good

Based on 41 reviews

Location

9.7

Service

9.3

Breakfast

8.5

Cleanliness

5.0

Room

4.3

Comfort

3.5

Overall rating

7.3 Good

Based on 8 reviews

Room

4.0

Recent reviews

All reviews
Positive
Neutral
Negative

4.6

Pros: The location was great - just a couple of minutes walk from Hoan Kiem Lake. BUT be wary of 'broken shoe' scammers on this street. They tried to scam me 3 times in 2 days.

Cons: It was a good job the room was cheap... Room wasn't ready at 2pm (check-in time) as apparently the person before me had requested late check out. I was offered check-in on time in a bigger room ...

Reviewed Apr 2017

review from
8.3

Pros: breakfast was eggs and baquet

Reviewed Mar 2017

review from
5.8

Pros: Location

Cons: Noisy in the midnight.

Reviewed Feb 2017

review from
7.9

Pros: The staff were incredible. There was a two hour wait for the visas at the airport due to the crowds. Our hotel driver waited the entire time for us. They also went over and above in assisting us with ...

Reviewed Feb 2017

review from
7.5

Pros: It's a place to stay in Hanoi right smack in the middle of everything! Good enough for the price for the night. Kids were safe and comfortable for the night. Every place we wanted to visit is ...

Cons: Nothing really. It just may not be a place for some family with kids. It's alright for us. It is a hostel, not a hotel. More like a homestay even.

Reviewed Dec 2016

review from
8.8

Pros: Staffs are friendly and helpful. They help us to carry our luggage up to third floor. good location.

Cons: Second floor room tap leaking. No lift.

Reviewed Sep 2016

review from
7.1

Pros: Good location. Value for money

Cons: Its a hostel, not a hotel. Looks a little tired but fine for a budget stay.

Reviewed Aug 2016

review from
6.3

Pros: Location is great, helpful staff, good breakfast.

Cons: It's a hostel not hotel, it's even in the name on the building. Room not very secure from outside balcony and noisy.

Reviewed Jul 2016

review from
5.0

Cons: the room has no windows. The walking staircase up the room is very dimly litted.

Reviewed Jun 2016

review from
10.0

Pros: Just back from visit Hanoi a few days ago.. Stay at this hotel. The staffs are very friendly and treat my parents, my sister and I as their own family during our vacation and while staying at this ...

Cons: Nothing much i can say. Just need to fix the lock of the door (109). Room which my family and i stayed before.. Thats all..

Reviewed Jun 2016

review from
2.0

Cons: It is terible

Reviewed Mar 2016

review from

8.8

Pros: Staffs are friendly and helpful. They help us to carry our luggage up to third floor. good location.

Cons: Second floor room tap leaking. No lift.

Reviewed Sep 2016

review from
10.0

Pros: Just back from visit Hanoi a few days ago.. Stay at this hotel. The staffs are very friendly and treat my parents, my sister and I as their own family during our vacation and while staying at this ...

Cons: Nothing much i can say. Just need to fix the lock of the door (109). Room which my family and i stayed before.. Thats all..

Reviewed Jun 2016

review from

8.3

Pros: breakfast was eggs and baquet

Reviewed Mar 2017

review from
7.9

Pros: The staff were incredible. There was a two hour wait for the visas at the airport due to the crowds. Our hotel driver waited the entire time for us. They also went over and above in assisting us with ...

Reviewed Feb 2017

review from
7.5

Pros: It's a place to stay in Hanoi right smack in the middle of everything! Good enough for the price for the night. Kids were safe and comfortable for the night. Every place we wanted to visit is ...

Cons: Nothing really. It just may not be a place for some family with kids. It's alright for us. It is a hostel, not a hotel. More like a homestay even.

Reviewed Dec 2016

review from
7.1

Pros: Good location. Value for money

Cons: Its a hostel, not a hotel. Looks a little tired but fine for a budget stay.

Reviewed Aug 2016

review from

4.6

Pros: The location was great - just a couple of minutes walk from Hoan Kiem Lake. BUT be wary of 'broken shoe' scammers on this street. They tried to scam me 3 times in 2 days.

Cons: It was a good job the room was cheap... Room wasn't ready at 2pm (check-in time) as apparently the person before me had requested late check out. I was offered check-in on time in a bigger room ...

Reviewed Apr 2017

review from
5.8

Pros: Location

Cons: Noisy in the midnight.

Reviewed Feb 2017

review from
6.3

Pros: Location is great, helpful staff, good breakfast.

Cons: It's a hostel not hotel, it's even in the name on the building. Room not very secure from outside balcony and noisy.

Reviewed Jul 2016

review from
5.0

Cons: the room has no windows. The walking staircase up the room is very dimly litted.

Reviewed Jun 2016

review from
2.0

Cons: It is terible

Reviewed Mar 2016

review from

Photos

Hoan Kiem Lake Hotel - Hanoi

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Hoan Kiem Lake Hotel - Hanoi - Bathroom

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Hoan Kiem Lake Hotel - Hanoi - Restaurant

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Hoan Kiem Lake Hotel - Hanoi - Front desk

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Hoan Kiem Lake Hotel - Hanoi - Front desk

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Hoan Kiem Lake Hotel - Hanoi - Building

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Restaurant

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Hoan Kiem Lake Hotel - Hanoi - Front desk

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Bedroom

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Hoan Kiem Lake Hotel - Hanoi - Restaurant

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Map