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Everything was ok except one malay pregnant lady staff at the reception was a bit rude to us when we came earlier before the check in time at 3pm. Even if we didn't notify 26th hotel or expedite that we will n checking in earlier she could have been more tactful in handling customers! The malay guy who was with her was a comforting face and handled us with politeness!
i think the staff need more training to service the hotel as i had stayed in the hotel and surprise that there isnt any Free Wireless and i got to buy the wireless for RM15. When i ask the staff if its base on 24 hrs timing or 1 day timimg. He claims that it had to be use within the same day and told me its 24 hrs and he also gave me a stupid reply saying that 1 days has 24 hrs.. But i realise after logging in , its base on 24 hrs , which mean i log in at 10am & i can use til the next day 9.59am...
There's always someone at the lobby to assist. Lobby receptionists are usually friendly. Carpet is dirty. Bathroom is old. Furniture uphostery is stained. Hairdryer can only be borrowed for half hr or 45 mins - please - how much does a hairdryer cost? Also, an adapter is needed to plug in the hairdryer. No adapter is provided, causing danger to users.
the location was ideal - not too far from town and yet in a green belt.
The breakfast was wonderful.
The toilet is clean. No grocery shop available 24 hours
Overall are great. In the center of city and just walk could reach nearer spot for food & shopping mall as well. No.
Very responsive front desk staff n.a
free internet access..
Well designed quiet rooms, free wifi and soft drinks, friendly cleaning staff, Many members of the front desk could be more pleasant. The only non smoking rooms are the Standard ones, which is confusing when you arrive, as I had booked Superior rooms that we couldn't use - these were very smokey
Value for money, clean and good comfort for budget traveller. Front desk trainee staff gave wrong direction to famous Lau Wong Bean Spout Chicken rice...
very good place, location in the heart of ipoh town near shopping complex and easy to find food stall
Free upgrade of room =) Nice view, big and clean room. Garded parking, free Wifi access, brochure at receiption No tea bag, only coffee. Limited choice for breakfast
It has free access to a computer downstairs, so was using that everyday. It has also free wifi. They should have a tour operator counter so that people know where to go.
The staff is good Air-cond is so noisey
It is almost everything we need in a hotel.
Staff was very helpfull and accommodating, rooms were refurbished, neat and clean. Close to shopping centers, bus and train terminals. Nothing it was very good value for the money
Definitely more than what I expected for this price!