Izmir Ontur Hotel

Best Service Friendliness

Pros: The entrance is good, you don't feel receptionists are eyeing on you. You have a good sofa area to relax; staffs are pretty friendly and helpful.

Cons: Bad internet, on and off and so slow, they certainly have to upgrade it. Breakfast is not as good as some saying here, can't believe they do not have a coffee machine! Fitness center only have 3 ...

Pros: I liked Sauna and bed.

Cons: I did not like the breakfast. It was so boring and repetitive and most of the times I only had to take fruits. It would be good to have alternatives. It would be good to have an electronic flask ...

Pros: Excellent location. Nice spacious clean room with comfortable bed and fast wifi. Sauna was great.

Cons: They didn't tell us that They were renewing the rooms upstairs so it was a bit noisy in the mornings. No free coffee and tea service after breakfast. The minibar didn't work.

Cons: A/C the room is very hot

Pros: The hotel is well located, the staff was helpful and kind, the room perfect and clean.

Cons: The breakfast was just fair.

Pros: Very comfortable hotel, great bed and bathroom. The hotel is well located, close to the train/metro station Basmane, close to the Kültürpark and 15 min walk from the marina. The breakfast offers a...

Cons: The staff could have been more helpful. We had to proactively ask for advice and a map of the city and didn't get much explanation, just the vital minimum. The spa was good but we lacked a bit ...