Overview

The Jesselton Hotel
Best Housekeeping Staff

69, Gaya Street, Kota Kinabalu, Malaysia
+60 8822 3333

Rp 666,667+

Overall guest ratings

8.2/10 Excellent
Based on 946 reviews

Review highlights

  • 9.4
  • 9.1
  • 6.6
  • 4.6

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    When you stay at The Jesselton Hotel, you'll be within a 10-minute drive of Likas Stadium and Sabah State Mosque. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer flat-screen TVs, refrigerators, and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Bar/Lounge
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 946 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.5 "75% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
    • 8.4 "Food is delicious."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.5 "85% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 8.0 "Good value."
    • 6.6 "Average comfort."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 4.4 "Pool is below average."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      2.5 "For 75%, the lobby entrance was sub-standard."
      1.3 "87% complained about the elevator."
    • 1.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 520 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.0 "Easily accessible by car, said 70%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.4 "Food is delicious."
    • 8.2 "Generally very clean."
      8.3 "83% said rooms were clean."
      8.2 "82% thought it was clean."
    • 6.4 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 6.4 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 5.2 "Breakfast is mediocre."
    • 4.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 236 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.1 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 8.1 "Food is delicious."
    • 6.6 "Average comfort."
    • 6.2 "Rooms are ok."
    • 5.6 "Breakfast is mediocre."
    • 4.3 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
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    Overall rating

    7.6 Good
    Based on 18 reviews
    • 9.4 "Terrific location."
    • 9.1 "World class service."
    • 6.7 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 170 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 8.1 "Good value."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 6.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 1.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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