Overview

Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, , Kuching 93000, Malaysia
+60 8225 8000

Rp 360,000+

Overall guest ratings

7.2/10 Good
Based on 1,301 reviews

Review highlights

  • 9.7
  • 7.5
  • 4.4
  • 3.8

Nearby

    show all

    About

    Merdeka Palace Hotels & Suites offers airport pick-up service (available on request). Guests can splash around at the outdoor pool or grab a bite to eat at one of the 2 restaurants. Rooms at this upscale hotel get the details right with deep soaking tubs, rainfall showerheads, and slippers.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,301 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.0 "Great parking, according to 90%."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.8 "Hotel security was great, thought 88%."
    • 6.5 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      1.9 "81% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      1.3 "87% thought the tv was sub-standard."
      2.9 "71% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      1.5 "Air conditioning was criticized by 85%."
      4.7 "53% were unsatisfied with the kitchenette."
    • 2.1 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
      2.7 "73% thought it was rather dirty."
      0.6 "Dirty pool, said 94%."
    • 1.3 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
    View all review categories

    Overall rating

    7.4 Good
    Based on 182 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      2.1 "79% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      4.9 "51% didn't like the uncomfortable beds."
    • 2.2 "Generally quite dirty."
      2.1 "79% said rooms were dirty."

    Overall rating

    7.1 Good
    Based on 845 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Great parking, according to 92%."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.6 "84% thought the tv was sub-standard."
      0.8 "For 92%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      3.0 "70% said the bathroom was dirty."
      4.7 "53% were unsatisfied with the kitchenette."
      2.8 "72% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
    • 2.1 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
      0.5 "Dirty pool, said 95%."

    Overall rating

    6.7 Good
    Based on 52 reviews
    • 9.8 "Terrific location."
    • 8.1 "Food is delicious."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.5 "Average comfort."
    • 4.1 "Vibe wasn't good."
    • 3.7 "Rooms are not good."

    Overall rating

    7.1 Good
    Based on 221 reviews
    • 9.7 "Terrific location."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 4.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.2 "Awful rooms."
      2.6 "74% complained about the bathroom."
      1.7 "83% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
    • 1.9 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close