Overview

Eden Plaza Kensington Hotel

68-69 Queensgate, London, SW7 5JT, United Kingdom
+44 207 370 6111

Rp 1,333,334+

Overall guest ratings

7.3/10 Good
Based on 5,016 reviews

Review highlights

  • 9.7
  • 4.1
  • 3.5
  • 3.3

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    Eden Plaza Kensington Hotel offers a great location, putting you within just a 10-minute walk of Natural History Museum and Imperial College London. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. LCD TVs, free WiFi, and free wired Internet are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 5,016 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "Great parking, according to 75%."
    • 7.0 "Good service."
      7.5 "75% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 4.1 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.5 "Rooms are not good."
      0.7 "93% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.5 "85% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
      3.9 "Air conditioning was criticized by 61%."
      4.8 "52% thought the tv was sub-standard."
    • 3.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.2 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.1 "69% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."

    Overall rating

    7.2 Good
    Based on 2,457 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 6.7 "Average value."
    • 6.5 "Service is ok."
      5.4 "54% said the reception staff was ok."
      7.0 "Housekeeping was great, according to 70%."
    • 4.1 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.2 "Awful rooms."
      0.5 "95% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.9 "51% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.5 "85% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      4.0 "Air conditioning was criticized by 60%."
      4.7 "53% thought the tv was sub-standard."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 1.9 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    View all review categories

    Overall rating

    7.2 Good
    Based on 1,203 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 6.9 "Average value."
    • 4.0 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.5 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.2 "88% criticized the small bathroom."
      2.1 "79% were disappointed with the minibar."
      3.7 "Air conditioning was criticized by 63%."
    • 3.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.3 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    View all review categories

    Overall rating

    6.8 Good
    Based on 50 reviews
    • 7.1 "Good service."
    • 3.5 "Rooms are not good."
      0.7 "93% said rooms were small."
    • 2.2 "Quite uncomfortable."
      0.7 "93% said rooms were small."

    Overall rating

    7.3 Good
    Based on 1,304 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 6.5 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 4.1 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.8 "52% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
      4.4 "Air conditioning was criticized by 56%."
      4.6 "54% thought the tv was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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