Recent reviews
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- Negative
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9.4
Everything. Staff were smazing. Robert was a star. Showed me everything in my room and was so polite and sweet. Nothing
review from KAYAK -
6.7
great location, rooms are nicely designed and modern, staff is helpful limited breakfast, staff misinformed us about the services invcluded in our fee
review from KAYAK -
5.3
Great staff , nice room after upgrade, although strange that the windows couldnt be openend... No 5 star, more 3+, all the facilities the state to have are in there yes 5 star sister hotel 1 block further down the street the Jumeirah carlton... hotel.. that might be 5 star, but there littke sister is not.. good room, but no facilities, and only after an upgrade ( excecutive) we had a real suite ( forget the junior...). but all in all a good hotel. nothing fancy though ( in the star and facilitie sector...)
review from KAYAK -
2.7
The location of the hotel is quite good, with good access to public transport and Knightsbridge shopping areas. The room I got was a handicapped room with bigger than usual bathroom (I assume). However, the open shower didnt drain and the whole bathroom was flooded within 30 seconds of turning on the shower. The toilet flushed for 3 hours with repairmen coming in at 5 in the morning to fix it. No compensation was offered, which for a 5 star hotel is not adequate.
review from KAYAK -
5.3
i liked the location, and its a samller hotel quick to get in and out i got a better rate on sunday night ..but all hotels have better sunday rates...i certainly wouldn't pay 4 or 5 hundred GBP to stay there....it simply is not worth it This is not a true 5 star hotel..more like a 4 it lacks the little extra's, i hate paying 20GBP for internet..that's a big turn off for me and probably why i won't stay again...small room but the rate reflected it...and i was alone but a little small for 2 people
review from KAYAK -
5.3
location and a balcony in town the rates were misleading as they didn't reflect the true cost
review from KAYAK -
6.8
Size of hotel and very convenientto tube etc.
review from KAYAK -
3.6
Location, Quit area , close proximity to every thing No facilities , and you need to go for the Carlton tower for the Gym and busniess center
review from KAYAK -
6.8
staff and location in particular slow service in bar / restaurant area
review from KAYAK -
7.6
Exceptional service and quality of the hotel. Very good location. Rates are quite high but it was 50% off through booking.com.
review from KAYAK -
6.0
location, rooms discretionary service charge added to bill, a guest has to ask for it to be removed rather than being asked before its included,
review from KAYAK
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6.7
great location, rooms are nicely designed and modern, staff is helpful limited breakfast, staff misinformed us about the services invcluded in our fee
review from KAYAK -
6.8
Size of hotel and very convenientto tube etc.
review from KAYAK -
6.8
staff and location in particular slow service in bar / restaurant area
review from KAYAK -
7.6
Exceptional service and quality of the hotel. Very good location. Rates are quite high but it was 50% off through booking.com.
review from KAYAK
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5.3
Great staff , nice room after upgrade, although strange that the windows couldnt be openend... No 5 star, more 3+, all the facilities the state to have are in there yes 5 star sister hotel 1 block further down the street the Jumeirah carlton... hotel.. that might be 5 star, but there littke sister is not.. good room, but no facilities, and only after an upgrade ( excecutive) we had a real suite ( forget the junior...). but all in all a good hotel. nothing fancy though ( in the star and facilitie sector...)
review from KAYAK -
2.7
The location of the hotel is quite good, with good access to public transport and Knightsbridge shopping areas. The room I got was a handicapped room with bigger than usual bathroom (I assume). However, the open shower didnt drain and the whole bathroom was flooded within 30 seconds of turning on the shower. The toilet flushed for 3 hours with repairmen coming in at 5 in the morning to fix it. No compensation was offered, which for a 5 star hotel is not adequate.
review from KAYAK -
5.3
i liked the location, and its a samller hotel quick to get in and out i got a better rate on sunday night ..but all hotels have better sunday rates...i certainly wouldn't pay 4 or 5 hundred GBP to stay there....it simply is not worth it This is not a true 5 star hotel..more like a 4 it lacks the little extra's, i hate paying 20GBP for internet..that's a big turn off for me and probably why i won't stay again...small room but the rate reflected it...and i was alone but a little small for 2 people
review from KAYAK -
5.3
location and a balcony in town the rates were misleading as they didn't reflect the true cost
review from KAYAK -
3.6
Location, Quit area , close proximity to every thing No facilities , and you need to go for the Carlton tower for the Gym and busniess center
review from KAYAK -
6.0
location, rooms discretionary service charge added to bill, a guest has to ask for it to be removed rather than being asked before its included,
review from KAYAK
