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Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
Mostly clean room. Great location. Walk to Capitol, restaurants, and shops. Parking was easy. Attached to a Starbucks. Loud parties on the same floor. Loud security breaking up parties. Hallways smelled like marijuana. Pillows and mattress were overly soft. Didn't get a restful night's sleep. View was of one side of the Capitol and a gravel rooftop.
Wonderful and welcoming staff. Great location right on the square..
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
The location to entertainment and attractions. Food was excellent.
location is perfect it would be nice if they offered free breakfast paying extra for parking
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
We had a more compact room this time which was still comfortable, the only inssue was the bed was positioned opposite the air vent and would blow directly on you each time the thermostat clicked on.
Staff was great. Very accommodating and always greeted us with a friendly atmosphere.
The hotel is configured with parking floors the lobby and guest rooms, making it easier for those with luggage The breakfast arrangement as excellent, as was the food. The rooms are unusually comfortable and well-equipped. Our room was not ready when we arrived, even though it was 4PM.
I really enjoyed staying at the Hampton downtown. It was a nice hotel that met our needs. I did not enjoy the parking. Only one car per room is allowed to park in the lot
Incredibly friendly staff, super clean rooms/halls/building, beautiful view of the city! Construction going on right in front of the building, outside of the room, made it impossible to sleep. Would have like to have known ahead of time but not the hotels fault.
More than anything else, the staff was outstanding - kind, helpful, friendly, polite! Also the location is fantastic and the breakfast was actually delicious.
Best Hampton Inn I have ever stayed at. Bar and restaurant at hotel.
Great location with very comfortable newly remodeled rooms. Front desk agent wasn't overly friendly. No mirrors in main portion of room--only in bathroom.
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Right on the Capitol square, the location is great! The staff is very friendly and helpful. My only complaint would be the size of the room. It was a little cramped for two people but the price was decent for what you get.
Location, it is right on the square. I wish they had room service but the bar was accommodating with to go food. I did rebook for May.