Guest reviews
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All reviews
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Couples
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Overall rating
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9.8 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.5 "Easily accessible by car , said 95%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.9 "Great service."10.0 "100% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
6.5 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." 5.8 "58% thought thecleanliness of the hotel was average ." -
5.9 "Internet is average."6.5 "65% thought the
wifi quality was ok ." -
3.8 "Rooms are not good."0.6 "94% said
rooms were small ." 1.9 "81%complained about the bathroom ." 0.0 "100%criticized the small bathroom ." 3.6 "64% thought they werepoorly maintained ." 3.3 "67% hadproblems with the shower ." -
2.1 "Quite uncomfortable."0.6 "94% said
rooms were small ." 0.0 "100%criticized the small bathroom ." 4.4 "56% thought it wastoo noisy ."
Overall rating
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9.7 "Terrific location."
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8.9 "Great service."10.0 "100% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
4.6 "Bad amenities."
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3.7 "Rooms are not good."0.6 "94% said
rooms were small ." 1.8 "82%complained about the bathroom ." 4.4 "56% didn't like theuncomfortable beds ." -
2.0 "Quite uncomfortable."0.6 "94% said
rooms were small ." 4.4 "56% didn't like theuncomfortable beds ."
Overall rating
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9.8 "Terrific location."
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9.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
6.8 "Vibe was decent."
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6.7 "Average cleanliness."
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3.9 "Rooms are not good."1.9 "81%
complained about the bathroom ." 0.9 "91% saidrooms were small ." -
2.4 "Quite uncomfortable."0.9 "91% said
rooms were small ."
Overall rating
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9.8 "Terrific location."
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8.9 "Great service."10.0 "100% found the
staff to be very friendly ." -
6.3 "Internet is average."6.7 "67% thought the
wifi quality was ok ." -
4.1 "Rooms are not good."0.6 "94% said
rooms were small ." 2.3 "77%complained about the bathroom ." 3.2 "68% thought they werepoorly maintained ." 0.0 "100%criticized the small bathroom ." -
2.3 "Quite uncomfortable."0.6 "94% said
rooms were small ." 4.8 "52% thought it wastoo noisy ." 0.0 "100%criticized the small bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
The only good thing about the hostal was the view of Gran Via from the balcony. Although the hostal is relatively clean it is very shabby (plastic flowers, terrible framed pictures, etc) and a refurbishment is loooong overdue. After 11pm the main door is closed so you have to ring the bell for the concierge to open for you (after showing him evidence that you are staying in the hostal). He then accompanies you in the lift, opens the hostal door for you, and once inside gives you your room key from the reception desk. We found all this to be a bit of a nuisance!
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5.3review from
location, low price, good bathroom, friendly housekeeper who unfortunately couldn't speak English small room, no reception desk,
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6.0review from
The best was the situation and the staff (very friendly and helpful). The room was correct but the beds made noise and the mattres springs were very uncomfortable. It was a chair in the roonm that was broken.
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8.0review from
Great staff,,,Good Location....Nice room -- clean and with a good bed. Have stayed previously and will stay again in the future.
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6.0review from
I stayed in the hostel for 2 nights. I stayes in room number 6 and I like it because there was not the balcony but a lovely table with 2 armchairs near large windows. I didn't appreciate that in the room there was not the windows and not a fan.
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7.6review from
Very good location in the city centre next to all main sightseeing, clean and comfortable room, nice staff
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6.6review from
It may not be a boutique hotel, but the location is fantastic; it's clean; and the price is pretty cheap for city centre Madrid.
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2.5review from
Central area position close to all tourist attractions no booklets no informational banners
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6.8review from
Great location, friendly and helpful staff, and I got an "upgrade" to a twin room at the price of a single room because I stayed for a couple of nights. The free Wifi exists but the signal strength is rather poor in the rooms "at the back" (i.e. far away from the access point).
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4.8review from
Very nice and friendly woman welcoming people The bedroom has a very bad soming smell...The person right before me must have been smoking very badly
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7.6review from
Very good location in the city centre next to all main sightseeing, clean and comfortable room, nice staff
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6.6review from
It may not be a boutique hotel, but the location is fantastic; it's clean; and the price is pretty cheap for city centre Madrid.
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6.8review from
Great location, friendly and helpful staff, and I got an "upgrade" to a twin room at the price of a single room because I stayed for a couple of nights. The free Wifi exists but the signal strength is rather poor in the rooms "at the back" (i.e. far away from the access point).
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6.0review from
The only good thing about the hostal was the view of Gran Via from the balcony. Although the hostal is relatively clean it is very shabby (plastic flowers, terrible framed pictures, etc) and a refurbishment is loooong overdue. After 11pm the main door is closed so you have to ring the bell for the concierge to open for you (after showing him evidence that you are staying in the hostal). He then accompanies you in the lift, opens the hostal door for you, and once inside gives you your room key from the reception desk. We found all this to be a bit of a nuisance!
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5.3review from
location, low price, good bathroom, friendly housekeeper who unfortunately couldn't speak English small room, no reception desk,
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6.0review from
The best was the situation and the staff (very friendly and helpful). The room was correct but the beds made noise and the mattres springs were very uncomfortable. It was a chair in the roonm that was broken.
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6.0review from
I stayed in the hostel for 2 nights. I stayes in room number 6 and I like it because there was not the balcony but a lovely table with 2 armchairs near large windows. I didn't appreciate that in the room there was not the windows and not a fan.
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2.5review from
Central area position close to all tourist attractions no booklets no informational banners
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4.8review from
Very nice and friendly woman welcoming people The bedroom has a very bad soming smell...The person right before me must have been smoking very badly
