Location, cleanliness, staff, easy to get to from the airport Nothing
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
the location of the hotel and the comfort of the room and it was esy to find
Design, comfort, roof top pool area No films available on tv and small tv
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
Cental, style modern,
Grade A service and food
The location (in the town center) and the hotel staff making your stay agreable!
The location is excellent and the quality also. Exceelent choice for a long weekend.
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
Size of room, location, room design Noice from the street
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
Great room - good facilities. Bright, clean, modern and extremely comfortable.
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
The hotel was nice, and our children enjoyed the bunk beds in the room.
We have booked to stay in a 'sister' hotel in Salamanca in September
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
Location was great, rooms very modern No swimming pool but we already knew that
A boutique hotel, right in the centre of old Malaga...............excellent
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
Location was fantastic, rooms were very nice No swimming pool
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
Rooftop Bar (Terrazza) was excellent - amazing views of the city and waterfront as well as great service. The rooms were very basic and ours had a view of pretty much nothing.
The location is excellent
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
Location of the hotel only cable internet in rooms, should be wifi
Location & ease of access
Excellent room design. No prior guidence to the parking lot has been provided.
How clean and comforting the hotel was and the food was very good, staff friendly too
Hotel was lovely We felt we were overcharged by the taxi driver from the airport.
Convenience to the airport. Service could be improved especially in the dining room. It was very slow with on one occasion two of the staff chatting away while I was waiting for someone to come to me. Would have liked tea/coffee making facilities in the room and also more English entertainment channels on the TV. Was disappointed as one reason I booked this hotel was it advertised having an indoor pool. When I went to use it I couldn't turn on the lights & also the water was cold. Another disappointment was I was leaving at 6.30am one morning but couldn't get any breakfast as room service was not operating until later & dining room not open until 7am.
Clean room. Comfortable. A 15 minutes walk from the center. View is not great (harbour).
Near the Train Station, Shopping area and Beach also free wireless internet service inside the room and all hotel.
easy car parking
Excellent location for our cruise adventure Nothing...excellent hotel
I thought the hotel was very clean and the staff were friendly. We were only there for two nights so didn't get to see very much but we were happy there.
The facilities were very good and it was a relaxing place to stay. Our non-smoking room smelt of smoke and this didn't disappear during the length of our stay
friendliness and accomodation of a delayed check out WiFi and LAN did not work
clean and pleasant rooms, centrally located, courteous luggage storage
Relaxed atmosphere, rooms confortable, breakfast very good.
The location, the large lobby area, the excellent breakfast, the size of the room, the toiletries in the bathroom. Having to pay in advance and the indifferent check-in service however these minor issues didn't take away from the overall good impression of this hotel.
The bathroom was quite lovely, and there were some nice touches to the room overall. It was comfortable, but nothing special. We were told our room came with a king-size bed, but instead we got two pushed-together doubles. The bathroom sink plug was broken. Front desk staff seemed pre-occupied and weren't very helpful or interested in their jobs.
Great staff, nice hot tub area, ten minutes walk from the city sights. Across the street from the major rail and bus station, very convienent. No pool.
Check in was very easy, although slightly out of the main drag of things, but we only choose this for its closeness to the port There could perhaps have been reference to where the breakfasts were held. We were not told this at checkin and only by following another guest.
Near to train station , easy to find Also Clean towels every day
the staff were most helpful and answered any questions nothing was too much trouble.The bar staff were particularly happy and it was a pleasure to be in their company.
Modern and sleek lobby, eventually received free wifi after talking to front desk Bed was too firm- like sleeping on hardwood. Bathroom was impossible I take a shower without the floor becoming soaked. The location was convenient for the train, bus station and airport but an otherwise unremarkable and undesirable location for siteseeing
Well located for shopping and local amenities
Huge breakfast, ideal for those who want to get around all day without lunch. Position is wonderful both for getting into the center (in 5 minutes) and for reaching bus and rail stations. Room is comfortable and clean.
everything especially the staff. no
I thought the hotel was excellent value for money, very clean, comfortable and modern. It was very convenient that it was at the edge of a large shopping centre and near to the station. For people who are not particularly fit, it is a fairly lengthy walk to the old part of the city.
This hotel is very near to the bus and train station. The room was a decent size also.
room was absolutely spotless, bathroom 1st class for cleanliness, everything was great even the minibar, not too expensive, better than imagined.never booked online before but recommend this one. no.
very nice breakfast. relaxing atmosphere Not that international.
The help from the staff and the excellent location to bus station
Fantastic hotel, good location, rooms very quiet, breakfast excellent, close to the train station and Malagas old town is just a short walk. El hotel fantástico, la posición buena, cuartos muy tranquilos, desayuno excelente, cerca de la estación de ferrocarril y la vieja ciudad de Malaga es sólo un paseo corto
The atmosphere and the distance only 10 minutes by car to the airport.
Rooms too warm and breakfast very expensive although good.
The rooms are comfortable, warm and clean. Also they´re quite new and well mantained. I was charged for a film in a sort of PPV from the room TV that I selected by mistake and didn´t even watched
Nice new comfortable hotel with a big bed, bus stop in front, acceptable walking distance to the center, free WIFI, varied and big breakfast, nice personel Room 110: the light in the bathroom was very heavy: I'd like a soft light better when I just woke up... There was some hair on the bathroom floor. The glass of one of the closet doors was broken. The smell in the bathroom wasn't that fresh.
Very nice, new hotel, with very comfortable rooms. It was hard to find it for a first time, very small lifts ( for max.2), reception staff could be nicer.
it's an elegant and very clean hotel
Very nice hotel
I asked for a non-smoking room, but the room smelled of stale cigarette smoke
That I had to pay for Wi-Fi.
Business hotel. Clean room. Quite far from the city center.
The clean comfortable rooms. Loaction. Service desk helpful and efficient.Good value for money. One of the better 3 star hotels. Smell from the toilet. Air condition was not on although it's already in middle of April.
room was a bit small
Nice hotel in a great location. Tastefully designed. Friendly staff. The front desk staff is not authorized to be helpful or to solve problems. We had an air conditioner that didn't work. We were given another room the next day with a bedside light that was out, a TV screen that was only shades of blue and the A/C in the new room was not much better the the first one. We were charged full price for all days in spite of the inconveniences.
The central location and the peace and quiet. Its cleanliness and friendliness of staff. Lacked a cafeteria / bar for the evening after a day of sightseeing and / or shopping.
Design, location. Matress
hotel design; room confort; breakfast included;
Very good hotel, comfort level very good. shower tended to pulse from hot to cool.
good staff poor catering facilities
An inovative design, charm and quiet hotel
Great hotel, very clean, original stylish decor. Red light district location. Red light district location - surrounded by sex shops.
Very clean, contemporary rooms and bathrooms seem new It seems as if all doors in the morning slam shut. It made for a restless morning. Service and helpfulness does not exist at this hotel.
the room was good and spacious, nicely styled. The staff were very very friendly, always someone on hand to give advice about the local nightlife and travel timetables. Couldn't fault them. Didn't try the bar as it didn't look too enticing, they have a lot of space that they could do a lot more with - it is a lovely hotel but could be lovelier. Not much of a negative, me just being picky
Yes Hotel Lobbies are not air conditioned and room A/C's also work very slow, not as per 4 star standard
very centrql,walking distance to all tourist area, quiet, and rooms very comfortable. would like to have jug kettle to make tea or coffee.
Good location, walking distance to city centre and most attractions. Very nice bathroom, comfy beds, A/C very good. Relaxed atmosphere. Helpful staff, and the breakfast was very good. Only a minor thing, the roof terrace was closed as our stay was in October. As the weather was so good it would have been nice to use the jacuzzi and sun loungers.
Very good location (close to the direct train to the airport, and close to the main bus/train station) - 10-15 min. walk to the city centre and the main sights. A clean, well-maintained hotel.
Hotel is clean and pretty No bell hops. Had to deal with my own luggage in a 4 star hotel. Restaurant is tiny and smoke filled. Impossible for a non smoker. Hallway smoky (cigarettes) on top floor. Understaffed. No bathtub only a shower. Did not respond to any e mails before arrival. The customer is not always right here.
Brand new hotel that was a typical 4 star hotel. Very nice staff. Pet-friendly (which is always nice).
Location very good, the cafe next door provided good food and other eating places were close by. Quiter than expected. Great views and an interesting building. All staff very friendly with one exception.
Clean and well appointed. The beds were very comfortable. The satellite television offered a wide range of channels. Good location not far from Railway station. None noted.
It was near the port for our cruise trip The dining services were very basic
Only 10 min. of the middle of the old Malaga shoping area.
great location No outside window
really good beds!! and a for a not big big room it was a fair size bathroom with space !liked it! fill up the minibar,get some wine there too we are in spain!!! but instead it was a supermercado just next door!!so no complaints...!
Convenient for access to airport.Excellent breakfast bar, and as we had to leave early for the airport, it was available a little earlier than usual enabling us to enjoy it before we checked out. Room quite small.
The location is perfect - and the local, personsalized feel is comforting, you sense you are staying in Malaga, not an airport. It feels like a City hotel for grown ups on a cultural holiday or interesting business-very nice The breakfast is extremely poor. Improve it with better bread, well made egg & bacon, fresh fruit and better coffee.
The hotel central location
Central location Noisy Rooms, smell of fish cooking from the restaurant,even in the rooms
did not figure out the heating control which appeared easy but did not work as I thought it would, so I was cold all night.
It's very central to Malaga and close to all services, clean and friendly
Proximity to main shopping and dining area of Malaga Old Town. Staff shortage due to a holiday meant there was no restaurant, bar or room service.
Great for overnight stay following cruise. Handy for Malaga Port and rail link to airport. Very satisfied :-) There wasn't anything we didn't like. It was just what we hoped it would be so we were very pleased with our choice.
The weekend deal was good, including a bottle of cava and late check out, breakfast served in the room for an extra small charge. Wonderful for a lazy romantic wake up. Good location, walking distance from El Corte Ingles and also pubs and clubs. It is difficult to find if you drive there. Call the hotel for indications as the main door is in a pedestrian road. Parking not included in the deal, but easy parking available outdoors.
The hotel was close to the port which suited us as we were going on a cruise. The hotel was very clean, staff pleasant and helpful and the jacuzzi bath was a bonus. Location was only about 10 minutes walk from shopping areas. It would have been nice to have a view from a window but for one night it wasn't a problem and we had no problem with noise.
Centrally placed hotel in quiet sorrundings, offering good value for the money. Had it been cheaper and still offering the quality I wouldn't have discussed that for long ;o)) No
Very friendly staff at reception. Room very clean with good view over the city. We had the superior room with "terrace" which was really just a ledge.All in all good central hotel close to bus/train stations.Good value for money with excellant breakfast. Close to historic centre of Malaga. Only stayed one night so cannot comment to restauants etc.
the room was very comfortable the personnel was not able to help us a lot in regards to travel and sight-seeing information.
nice and clean hotel, pretty atmosphere , on walking distance from the city-center, good price/quality
not enough information about the surrounding area if like us you use malaga as abase .
Absolutly perfect place, 1 minute walk from train station, 5 minute walk to centre. Rooms should be little bit bigger (for two persons), but this is something you can accept if you just sleep at the hotel. It should be problem if you stay for more than a week.
We stayed for two nights for mini break and the hotel was spot on. The hotel was very clean and the staff were friendly and helpful. The 15min walk to the beach is lovely, however there are not many bars on the sea front! The bedroom was adequate and clean with great freebies including a toothbrush and shoe shine! Don't turn left out of the hotel, you'll walk for miles and see nothing. Always turn right!
Room size Location
The service was excellent ,, food was great . I love the location is right in center of Malaga great commute . Ppl are polite I have nothing negative to say about the hotel . It was just great.
every thing was perfect
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
Good quality breakfast and almost sound proof rooms - shower was excellent. Slide from first floor to cocktail bar was fun.
The bed and the shower were excellent. Also the location. Air con v.good. Lifts v.good Coffee was very poor quality. Breakfasts slightly chaotic and disorganised. Staff mostly indifferent.
Very good Location. Nice design . Staff very helpfull and friendly. Will come back again. Good breakfast.
Incredibly friendly staff at the restaurant, made a good meal a great meal.
brand new hotel, ease of access to/from airport - city centre
The decor is superb. I loved the slide down to the reception and actually used it. Staff on the counter were excellent and very helpful. As an Australian we have tea and coffee making facilities in our hotel/motel rooms. We like to be able to have a cup of tea in our room.
I enjoyed the breakfast very much (and the breakfast lounge)! the receptionist.
The quality of the facilities and breakfast. The staff was quite slow at check in and not really helpful when needing information.
Very easy access to airport. Great breakfast and service. Close to waterfront. Although the shopping in the train station was fine. The reason shopping outside around the hotel. Area around hotel was not very clean.
Close to railway and bus station No acceptable diner facilities
Extraordinary hotel with excellent staff and intriguing design! Location could not have been better and the restaurant was first-rate! A treat for the senses!
The best thing about this hotel is location, just 10 minutes walk from Malaga castles, city historical centre, and the beach. It is very nice and clean, it looks better in reality than in pictures:-) The staff was very nice, but they could speak more English. The hotel would be even better if they served breakfast.
Great comfort and location comparing to other hotels we've seen in Spain.
helpful staff, hotel within walking distance of city centre family room not available as booked so had to accept 2 seperate rooms with our 2 children. Bed in room broken and had to be resited further apart from family. Parking not secure with late night revellers entering car park and vomiting on vehicles.
Location, price. Very easy to reach hotel by bus from airport. Bad smell in the room.
Good location in a central and very quite area. Cleaning room is set in the morning late and the early afternoon.
Great location, very reasonable price and friendly staff. Looks like all rooms have balconies overlooking the port. Didn't replace shower gel, shampoo etc every day.
Good location, large room on top floor of the hotel, staff helpful, cleanliness good, small balcony A man in the breakfast bar recommended by the hotel was rude and "couldn't care less" so we only ate there once. There was a light from a fuse box (?) above the main door which shone in the bedroom all night, there was only one hairdryer in the hotel which my friend borrowed and had to return immediately. There were also ants on the bedside tables and in the bathroom. These were quite minor aggravations though.
Nice location. Small but convenient.
clean room, acces to the internet and helpful receptionist had no hair dryer in the room and view from bedroom window..:(
The position is strategic, next to the Plaza de Toros and few minutes from the center (even if you have to cross a noisy tunnel) The room is basic for a 3 star. The bathroom was not particularly clean and full of ants. I have seen much better 3 stars hotels...
Excellent service from attentive staff and a very good buffet breakfast. The hotel is perfectly located in the centre of Malaga. Although there a lot of very good restaurants very close, sometimes a restaurant offering a full menu gives you the option of dining in.
Beautiful Design. Delicious breakfast!
I liked the boutique style and decor and good value/ breakfast up to 12 noon. Excellent location for shopping and beach and walking distance from the train station. Liked everything other than no shaver/toothbrush socket in bathroom.
central location, spacious rooms
excellent position in the heart of the city, wide, clean and super confortable room the stair at the entrance leading to the lift: if one has a lot of luggage is a bit unconfortable. However, as it is due to the fact that the hotel is in the very heart of the city, is a reasonable price to pay.
The proximity to the major sites in Malaga and of course its location right on Marques de Larios, one of the best places to shop while in Malaga! We also loved the roof terrace with the views of the cathedral and Alcazaba lit up at night.
Location is fantastic, This is our second stay at the hotel in a junior suite which over looked the square. There is a 30 minute walk to the beach and you can stroll through a lovely park on route. Breakfast is on until 12 noon which means it is never crowded. The sound of chairs being scraped along the floor at breakfast on both stays we were above the breakfast room but it did not spoil our stay, we would stay at the hotel again.
The location of the hotel is perfect no gym
Superb location and very stylishly furnished. Window faced directly onto wall which was about 1 metre away.
Excellent location and efficient, friendly staff.
Internet should be free in every room, as it is in most hotels
Very pleasant, modern and elegant. Staff was friendly and helpful. We had a nice staying. Nothing to complain about.
The excellent location, the comfortable, spacious room, the superb bathroom, the friendly staff (they let us keep our room for extra 4 hours when leaving), the cleanliness. Also the lovely Belem and other Christmas decorations, the wide choice of newspapers in the lobby (including ABC) etc etc Lack of coffee/tea-making facilities
Location - Excellent but pricey breakfast
The location, very close to the amenities The noise! You can hear everything from other rooms. And the facilities are very poor. There is not even a shower cap in the bathroom.
Rooms nice and big, very comfortable. Fabulous buffet breakfast! A swimming pool would make this hotel 100% perfect!
The NH hotels maintain a good standard, I am happy to use NH in Den Haag and Malaga, as I know I will be well looked after
staff were efficient and freindly and was in a good location - close to old centre and railway station
Clean, modern and comfortable.
Very convenient for town centre, polite staff. good breakfast
The hotel was lovatede very central in Malaga Som annaing disturbance fra other guests - the walls wasn't very soundproof
cleanliness of my room They speak only spanish....
Location in the centre of Marbella. Noisy, old, badly kept. The beds are very poor.
very good location , good b'fast , hotel staff were very friendly and helpful.
Nice comfortable room and bathroom....easy access to picasso and shopping Walls were a bit thin .. we could hear our neighbours talking and people in the corridor.....staff on our shift not very well informed on local activities I.E. where to find music and other.....difficult bringing case up entrance stairs.
room was clean and comfortable, bathroom was very good. breakfast choice was excellent.
Good central location. Ideal for shopping and for visiting museums and cultural sites. Good value for money. Breakfast time can be very busy and free tables can be hard to find. Quality of coffee very poor but overall breakfast good.
Cleanliness, location and friendly staff
Nice big rooms. Good location.
The location of the hotel was ideal for the shopping area ,just a short walk to restraunts bars etc and great for bus service to airport. No interaction from staff on reception either on arrival or departure. Very helpful however when approached for directions/ tourist info /bus routes etc