Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." 9.6 "96% found therestaurant service to be one of the best ." 8.0 "Housekeeping was great , according to 80%." -
8.9 "Generally very clean."8.8 "88% said
rooms were clean ." 9.7 "97% thoughtit was clean ." 8.7 "87% said thebathroom was clean ." -
8.4 "Amenities are good."7.5 "75% thought the
building was wonderful ." 10.0 "100% found thegrounds to be nice ." 10.0 "100%loved the terrace ." 7.8 "78%enjoyed the lobby entrance ." 7.5 "75% said thefacilities were very new ." -
8.3 "Location is great."9.8 "
City centre within easy reach , said 98%." 9.2 "92%liked the proximity to shopping ." 9.0 "Near to public transport , according to 90%." 9.2 "92%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.2 "Breakfast is good."
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4.3 "Value below average."0.4 "96% said the
breakfast was too expensive ." -
3.8 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Overall rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.5 "Breakfast is good."
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8.3 "Amenities are good."7.4 "74% thought the
building was wonderful ." 10.0 "100% found thegrounds to be nice ." -
8.3 "Location is great."9.7 "
City centre within easy reach , said 97%." 9.3 "93%liked the proximity to shopping ." -
7.4 "Nice rooms."8.9 "89% said
rooms were clean ." 7.3 "73% said thebeds were comfortable ." 8.4 "84% said thebathroom was clean ." 7.6 "76% weresatisfied with the air conditioning ." 9.2 "92% appreciated themodern rooms ." -
4.5 "Value below average."0.5 "95% said the
breakfast was too expensive ." -
3.6 "Internet is poor."2.9 "71% said the
wifi quality was bad ."
Overall rating
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.0 "Perfectly clean."8.9 "89% said
rooms were clean ." -
8.7 "Amenities are good."
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8.5 "Breakfast is good."
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8.4 "Location is great."
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4.4 "Value below average."
Overall rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." -
9.0 "Perfectly clean."8.9 "89% said
rooms were clean ." -
8.2 "Location is great."
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7.9 "Good breakfast."
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7.5 "Nice rooms."8.9 "89% said
rooms were clean ." -
4.9 "Value below average."
Overall rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." -
8.0 "Location is great."9.8 "
City centre within easy reach , said 98%." -
7.8 "Good breakfast."
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7.2 "Nice rooms."7.9 "79% said the
beds were comfortable ." 8.8 "88% saidrooms were clean ." 8.6 "86% appreciated themodern rooms ." -
4.2 "Internet is poor."3.4 "66% said the
wifi quality was bad ." -
3.7 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
breakfast was great parking at extra payment 12 euro, bed little bit too soft
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7.7review from
I loved this hotel, modern big clean rooms, excellent breakfast, excellent value. After staying in some hotels in e.g. Denmark that were double the price and half as good, I really enjoyed this place. Only snag - a bit far from the train station. But this hotel is great.
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6.0review from
The welcoming was good and the hotel very clean. Decoration was nice. Very good situation in the city. I had to wait so long for check in, the door of the bathroom was transparent and the room very small for the price I pay. Unfortunately they had to work at 10 am very close to my room and so I left earlier than I thought because the noise was impossible to stand!
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5.7review from
Early Bird price, free computer to use It would have been nice to have public transit information sent with confirmation, e.g., taking train from Frankfurt airport disembarking in Mannheim at the Hauptbahnhof stop and tram directions from Hauptbahnhof to the hotel, including tram multi-use ticket fares.
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7.3review from
The location was great to get to the centrum, staff was friendly and the hotel was very clean. Food not available on the weekends and no room service or fridge in the room.
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8.0review from
This was our second stay at a well run hotel in a central position that is perfect for both sightseers and those who have business in the city area. On both occasions we have been troubled by overheating of the hotel in quite mild weather. It seems silly, and wasteful, to have to use the room air conditioner to counter the central heating, which we have found particularly overpowering in hallways. Breakfast is expensive at 15E when you cannot put it on the office expense account. Better to eat out.
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8.0review from
Modern and nice hotel, good location! Nice staff, good value for money!
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8.0review from
The cleanliness, location and comfort of bed I did not like the clear bathroom door. Not enough privacy for use.
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8.0review from
the facilities, the shower in particular...
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6.4review from
The hotel was new, so the interior was modern too. I like that. One of my reasons to choose for Mercure Hotel mannheim am Rathaus. The temperature of the shower was fluctuating a lot. Then cold, then hot. Although I knew that there was no bath in the room, I always like to have a bath instead of only a shower. Censurship on the internetcomputer is something I canNOT appreciate. I could not visit some gay orientated sites. I do not like that at all that Mercure decides what is appropiate to see on the internet or not. I felt discriminated by that!
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8.0review from
This was our second stay at a well run hotel in a central position that is perfect for both sightseers and those who have business in the city area. On both occasions we have been troubled by overheating of the hotel in quite mild weather. It seems silly, and wasteful, to have to use the room air conditioner to counter the central heating, which we have found particularly overpowering in hallways. Breakfast is expensive at 15E when you cannot put it on the office expense account. Better to eat out.
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8.0review from
Modern and nice hotel, good location! Nice staff, good value for money!
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8.0review from
The cleanliness, location and comfort of bed I did not like the clear bathroom door. Not enough privacy for use.
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8.0review from
the facilities, the shower in particular...
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7.7review from
breakfast was great parking at extra payment 12 euro, bed little bit too soft
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7.7review from
I loved this hotel, modern big clean rooms, excellent breakfast, excellent value. After staying in some hotels in e.g. Denmark that were double the price and half as good, I really enjoyed this place. Only snag - a bit far from the train station. But this hotel is great.
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7.3review from
The location was great to get to the centrum, staff was friendly and the hotel was very clean. Food not available on the weekends and no room service or fridge in the room.
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6.0review from
The welcoming was good and the hotel very clean. Decoration was nice. Very good situation in the city. I had to wait so long for check in, the door of the bathroom was transparent and the room very small for the price I pay. Unfortunately they had to work at 10 am very close to my room and so I left earlier than I thought because the noise was impossible to stand!
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5.7review from
Early Bird price, free computer to use It would have been nice to have public transit information sent with confirmation, e.g., taking train from Frankfurt airport disembarking in Mannheim at the Hauptbahnhof stop and tram directions from Hauptbahnhof to the hotel, including tram multi-use ticket fares.
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6.4review from
The hotel was new, so the interior was modern too. I like that. One of my reasons to choose for Mercure Hotel mannheim am Rathaus. The temperature of the shower was fluctuating a lot. Then cold, then hot. Although I knew that there was no bath in the room, I always like to have a bath instead of only a shower. Censurship on the internetcomputer is something I canNOT appreciate. I could not visit some gay orientated sites. I do not like that at all that Mercure decides what is appropiate to see on the internet or not. I felt discriminated by that!
