Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 9.4 "94% thought theservice was very professional ." 9.6 "96% said thereception staff was great ." 7.5 "75% wereimpressed by the valet service ." -
9.1 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Food is delicious."9.4 "94%
enjoyed the side dishes ." 10.0 "100% werehappy with the price ." 8.6 "Yummy desserts , said 86%." -
8.3 "Vibe was good."8.8 "88% said it was a
stylish hotel ." 9.1 "91%enjoyed the friendly atmosphere ." 9.5 "95%enjoyed the lobby entrance ." 10.0 "100% thought thehotel was luxurious ." -
8.2 "Rooms are great."9.5 "95% thought the
view was good ." 7.8 "78% liked thebig bathroom ." -
5.6 "Internet is average."
Overall rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 7.1 "71% wereimpressed by the valet service ." 9.4 "94% said thereception staff was great ." -
9.4 "Terrific location."9.4 "94%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.9 "Food is delicious."9.5 "95%
enjoyed the side dishes ." -
8.2 "Amenities are good."8.0 "80% thought the
building was wonderful ." 9.1 "91%loved the terrace ." 9.4 "94%enjoyed the lobby entrance ." -
8.2 "Rooms are great."9.5 "95% thought the
view was good ." 7.8 "78% thoughtrooms were spacious ." 7.7 "77% saidrooms were clean ." 7.5 "75% liked thebig bathroom ."
Overall rating
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9.7 "World class service."9.7 "97% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." -
9.1 "Terrific location."
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9.0 "Food is to die for."
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8.2 "Rooms are great."7.0 "70% said the
beds were comfortable ." 9.6 "96% thought theview was good ." -
8.1 "Breakfast is good."
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6.8 "Average value."
Overall rating
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9.7 "World class service."
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7.8 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Location services Thank you so much for everything the staff were excellent
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8.0review from
I loved the promptness of front desk to my every request.
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7.7review from
Having a sauna & fireplace in our room! Help and friendliness of the staff The bathroom was cleaned good enough when we returned from an outing.
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7.0review from
Love, Love, Love the location! Staff is excellent. Appreciate the daily delivery of complimentary breakfast to the room. Room 308 is great. Over heard other guests complain of smoky smell in their room coming from unused fireplace. We didn't experience that.
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8.0review from
The fireplace was amazing. The service was top notch and they seemed to really care about the people. A bottle of wine was placed in our room when we were out because they overheard us say we were on our honeymoon. The bed was the best I've ever slept on in a hotel and the pillows were like little clouds. Nothing this place was wonderful
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7.7review from
I enjoyed the room. It had a fireplace, it was right on Cannery Row and was right on the ocean. It was a lovely old building with lots of character and charm. lots of birds throughout the night. Next time I would not sleep with the windows open like I did this time.
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7.0review from
Views of the sea and wildlife. My wife adored the room decor Smoke from other peoples fires did come into our room, but not much of an issue. Didn't like paying for internet- most places this is now free. I also found out that we paid quite a bit more for our room than others staying at the same time (I was upstairs waiting for the lift when the receptionist was calling someone to advise that a guest was disputing how much they were billed (the amount was considerably less than we were paying))
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6.4review from
Room was a little cramped.
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8.0review from
Personal attention that was given to me.
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8.0review from
Relaxed friendly luxury atmosphere.
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7.6review from
My favorite in Monterey. The entire staff is delightful and made us feel welcome. Karen made our stay perfect. We did not turn on the TV; Sit in the window seat over the ocean, light the fire, and enjoy. Everything is perfect. The only suggestion? A hot tub on the roof among the beautiful potted plants would be ideal.
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9.4review from
Location services Thank you so much for everything the staff were excellent
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8.0review from
I loved the promptness of front desk to my every request.
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8.0review from
The fireplace was amazing. The service was top notch and they seemed to really care about the people. A bottle of wine was placed in our room when we were out because they overheard us say we were on our honeymoon. The bed was the best I've ever slept on in a hotel and the pillows were like little clouds. Nothing this place was wonderful
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8.0review from
Personal attention that was given to me.
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8.0review from
Relaxed friendly luxury atmosphere.
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7.7review from
Having a sauna & fireplace in our room! Help and friendliness of the staff The bathroom was cleaned good enough when we returned from an outing.
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7.0review from
Love, Love, Love the location! Staff is excellent. Appreciate the daily delivery of complimentary breakfast to the room. Room 308 is great. Over heard other guests complain of smoky smell in their room coming from unused fireplace. We didn't experience that.
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7.7review from
I enjoyed the room. It had a fireplace, it was right on Cannery Row and was right on the ocean. It was a lovely old building with lots of character and charm. lots of birds throughout the night. Next time I would not sleep with the windows open like I did this time.
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7.0review from
Views of the sea and wildlife. My wife adored the room decor Smoke from other peoples fires did come into our room, but not much of an issue. Didn't like paying for internet- most places this is now free. I also found out that we paid quite a bit more for our room than others staying at the same time (I was upstairs waiting for the lift when the receptionist was calling someone to advise that a guest was disputing how much they were billed (the amount was considerably less than we were paying))
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7.6review from
My favorite in Monterey. The entire staff is delightful and made us feel welcome. Karen made our stay perfect. We did not turn on the TV; Sit in the window seat over the ocean, light the fire, and enjoy. Everything is perfect. The only suggestion? A hot tub on the roof among the beautiful potted plants would be ideal.
