Overview

iStay Hotel Monterrey Histórico

Morelos #191 Pte. Centro Monterrey, 64000 Monterrey, NL, Mexico
+52 818 228 5100

Rp 662,338+

Overall guest ratings

7.7/10 Good
Based on 1,185 reviews

Review highlights

  • 9.0
  • 4.8
  • 4.8
  • 4.5

Good to know

  • Professional service

Nearby

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    About

    When you stay at iStay Hotel Monterrey Histórico, you'll be within a 15-minute walk of Faro de Comercio and Fuente de la Vida o Neptuno. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Montana, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer LED TVs and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Child-friendly
    • Indoor pool
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Outdoor pool
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Storage available
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,185 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      7.6 "Great parking, according to 76%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.0 "Easily accessible by car, said 70%."
      10.0 "100% thought parking was inexpensive."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.9 "Hotel security was great, thought 89%."
    • 4.8 "Breakfast is below average."
    • 4.8 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.3 "67% said rooms were small."
      1.9 "81% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
      2.0 "80% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      3.8 "Dirty pool, said 62%."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 402 reviews
    • 9.0 "Terrific location."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 4.7 "Internet is poor."
    • 4.6 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 296 reviews
    • 8.9 "Location is great."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 4.4 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.3 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.2 "78% complained about the elevator."

    Overall rating

    7.4 Good
    Based on 154 reviews
    • 9.0 "Terrific location."
    • 7.3 "Good service."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.0 "60% said rooms were dirty."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 1.9 "Horrible vibe."

    Overall rating

    7.6 Good
    Based on 331 reviews
    • 8.8 "Location is great."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 4.6 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
    • 4.6 "Breakfast is below average."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    data provided by TrustYou

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