Overview

Shangri-La's - Eros Hotel
Top Business Hotel

19, Ashoka Road, New Delhi, India
+91 114 119 1919

Rp 1,760,000+

Overall guest ratings

8.5/10 Excellent
Based on 1,476 reviews

Review highlights

  • 9.2
  • 9.2
  • 8.8
  • 6.1

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Location.

    This hotel is in New Delhi’s Government District, a half-mile (650 meters) from India Gate and 0.9 miles (1.4 kilometers) from Jantar Mantar. The National Museum and the Parliament of India are 1.2 miles (2 kilometers) away. Connaught Place is 1.6 miles (2.5 kilometers) away.

    Hotel Features.

    Shangri-La's Eros Hotel has 3 onsite restaurants, a coffee shop/cafe, 1 bar, and 24-hour room service. Dining options include an Italian restaurant and a tea lounge. The hotel has a hair salon, outdoor swimming pool, 24-hour fitness facilities, and a full-service spa offering massages, body wraps, a sauna, and steam room. A business center is on site, and the hotel offers conference space, computer rental, a technology helpdesk, and high-speed Internet access (surcharge). The hotel has a concierge desk and offers currency exchange, complimentary newspapers, and a gift shop. Airport shuttle service is available (surcharge).

    Guestrooms.

    Accommodations at Shangri-La's Eros Hotel provide minibars, coffee/tea makers, and in-room safes. TVs come with satellite channels and DVD players. Internet access is complimentary. Sitting and sleeping areas are separate. Bathrooms have hair dryers, scales, bathrobes and slippers, and separate bathtubs and showers. A turndown service is performed daily, and newspapers and bottled water are complimentary. Rollaway beds are available on request for a surcharge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,476 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "Terrific location."
      8.8 "88% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.8 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      8.5 "85% were happy with the room service."
      7.5 "Hotel security was great, thought 75%."
      7.3 "73% said the concierge service was amazing."
      7.1 "Management was excellent, said 71%."
    • 6.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 5.6 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.0 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
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    Overall rating

    8.5 Excellent
    Based on 634 reviews
    • 9.4 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 8.7 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.6 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.2 "72% said the concierge service was amazing."
      8.1 "Housekeeping was great, according to 81%."
    • 6.3 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
    • 5.9 "Vibe was decent."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Average value."
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    Overall rating

    8.6 Excellent
    Based on 236 reviews
    • 9.4 "Excellent breakfast."
    • 9.0 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
      8.6 "86% liked the proximity to shopping."
    • 9.0 "Internet works perfectly."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 6.0 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Average value."
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    Overall rating

    8.7 Excellent
    Based on 206 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.6 "Food is delicious."
      9.2 "92% loved the menu selection."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
    • 5.3 "Vibe was decent."
    • 5.0 "Average value."
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    Overall rating

    8.4 Excellent
    Based on 398 reviews
    • 9.4 "Excellent breakfast."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.9 "Very good internet connection."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.1 "Only 61% said rooms were clean enough."
    • 5.5 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 4.4 "Value below average."
      0.8 "The price was too high for 92%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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