Overview

Shangri-La's - Eros Hotel
Top City Hotel

19, Ashoka Road, New Delhi, India
+91 114 119 1919

Rp 2,066,667+

Overall guest ratings

8.7/10 Excellent
Based on 2,203 reviews

Review highlights

  • 9.3
  • 9.2
  • 9.1
  • 6.3

Good to know

  • Nice building
  • Friendly atmosphere
  • Great menu

Nearby

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    About

    Location.

    This hotel is in New Delhi’s Government District, a half-mile (650 meters) from India Gate and 0.9 miles (1.4 kilometers) from Jantar Mantar. The National Museum and the Parliament of India are 1.2 miles (2 kilometers) away. Connaught Place is 1.6 miles (2.5 kilometers) away.

    Hotel Features.

    Shangri-La's Eros Hotel has 3 onsite restaurants, a coffee shop/cafe, 1 bar, and 24-hour room service. Dining options include an Italian restaurant and a tea lounge. The hotel has a hair salon, outdoor swimming pool, 24-hour fitness facilities, and a full-service spa offering massages, body wraps, a sauna, and steam room. A business center is on site, and the hotel offers conference space, computer rental, a technology helpdesk, and high-speed Internet access (surcharge). The hotel has a concierge desk and offers currency exchange, complimentary newspapers, and a gift shop. Airport shuttle service is available (surcharge).

    Guestrooms.

    Accommodations at Shangri-La's Eros Hotel provide minibars, coffee/tea makers, and in-room safes. TVs come with satellite channels and DVD players. Internet access is complimentary. Sitting and sleeping areas are separate. Bathrooms have hair dryers, scales, bathrobes and slippers, and separate bathtubs and showers. A turndown service is performed daily, and newspapers and bottled water are complimentary. Rollaway beds are available on request for a surcharge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Child-friendly
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 2,203 reviews
    • 9.3 "Terrific location."
      8.7 "87% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent breakfast."
    • 9.1 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.8 "Food is delicious."
      9.3 "93% loved the menu selection."
      9.2 "Yummy desserts, said 92%."
      7.5 "75% loved the dining experience."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.1 "Hotel security was great, thought 81%."
      10.0 "100% said the concierge service was amazing."
      8.9 "Housekeeping was great, according to 89%."
      9.2 "Management was excellent, said 92%."
      8.3 "83% were happy with the room service."
    • 6.3 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.9 "Value below average."
      2.5 "The price was too high for 75%."
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    Overall rating

    8.5 Excellent
    Based on 991 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.6 "Food is delicious."
      9.2 "92% loved the menu selection."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
    • 6.1 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 4.7 "Value below average."
      2.3 "The price was too high for 77%."
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    Overall rating

    8.4 Excellent
    Based on 374 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      8.6 "86% liked the proximity to shopping."
    • 8.8 "Food is delicious."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.0 "Good vibe."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.8 "Value below average."
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    Overall rating

    8.8 Excellent
    Based on 352 reviews
    • 9.3 "Terrific location."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Food is to die for."
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
    • 5.3 "Average value."
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    Overall rating

    8.2 Excellent
    Based on 484 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
    • 8.6 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.4 "Very good internet connection."
    • 6.5 "Vibe was decent."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 4.6 "Value below average."
      2.4 "The price was too high for 76%."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Great menu"
    data provided by TrustYou

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