Shangri-La's - Eros Hotel, New Delhi Hotels from Rp 2,066,667

Guest reviews

Based on 2,203 reviews

Location

9.3 "Terrific location."

8.7 "87% liked the proximity to shopping."

9.4 "94% liked the proximity to sightseeing."

9.1 "Easily accessible by car, said 91%."

10.0 "Near to public transport, according to 100%."
Breakfast

9.2 "Excellent breakfast."
Wellness Area

9.1 "Excellent wellness & sports facilities."

9.6 "top-notch fitness area, thought 96%."
Food

8.8 "Food is delicious."

9.3 "93% loved the menu selection."

9.2 "Yummy desserts, said 92%."

7.5 "75% loved the dining experience."
Service

8.5 "Great service."

9.1 "91% found the staff to be very friendly."

9.3 "93% thought the service was very professional."

7.1 "71% said the reception staff was great."

8.1 "Hotel security was great, thought 81%."

10.0 "100% said the concierge service was amazing."

8.9 "Housekeeping was great, according to 89%."

9.2 "Management was excellent, said 92%."

8.3 "83% were happy with the room service."
Comfort

6.3 "Average comfort."

5.7 "Only 57% said rooms were big enough."

5.0 "Only 50% thought the air conditioning was adequate."
Room

6.2 "Rooms are ok."

6.3 "Only 63% said rooms were clean enough."

5.7 "Only 57% said rooms were big enough."

5.0 "Only 50% thought the air conditioning was adequate."
Value for money

4.9 "Value below average."

2.5 "The price was too high for 75%."

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Based on 991 reviews

Breakfast

9.3 "Excellent breakfast."
Location

9.2 "Terrific location."
Wellness Area

8.9 "Very nice wellness & sports facilities."

9.4 "top-notch fitness area, thought 94%."
Food

8.6 "Food is delicious."

9.2 "92% loved the menu selection."
Service

8.4 "Great service."

8.9 "89% found the staff to be very friendly."

9.2 "92% thought the service was very professional."

8.9 "Housekeeping was great, according to 89%."
Room

6.1 "Rooms are ok."

5.9 "Only 59% said rooms were clean enough."

5.6 "Only 56% said rooms were big enough."
Value for money

4.7 "Value below average."

2.3 "The price was too high for 77%."

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Based on 374 reviews

Breakfast

9.4 "Excellent breakfast."
Wellness Area

9.2 "Excellent wellness & sports facilities."
Location

9.2 "Terrific location."

8.6 "86% liked the proximity to shopping."
Food

8.8 "Food is delicious."
Service

8.6 "Great service."

9.0 "90% found the staff to be very friendly."

9.4 "94% thought the service was very professional."
Vibe

7.0 "Good vibe."
Room

6.0 "Rooms are ok."

6.4 "Only 64% said rooms were clean enough."
Value for money

4.8 "Value below average."

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Based on 352 reviews

Location

9.3 "Terrific location."
Wellness Area

9.2 "Excellent wellness & sports facilities."
Food

9.1 "Food is to die for."
Breakfast

8.9 "Breakfast is good."
Service

8.5 "Great service."

9.3 "93% found the staff to be very friendly."
Room

5.9 "Rooms are ok."

5.6 "Only 56% said rooms were clean enough."

5.7 "Only 57% said rooms were big enough."
Value for money

5.3 "Average value."

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Based on 484 reviews

Breakfast

9.3 "Excellent breakfast."
Wellness Area

9.3 "Excellent wellness & sports facilities."
Location

9.2 "Terrific location."
Food

8.6 "Food is delicious."

9.1 "91% loved the menu selection."
WiFi

8.4 "Very good internet connection."
Vibe

6.5 "Vibe was decent."
Room

6.3 "Rooms are ok."

6.8 "Only 68% said rooms were clean enough."
Value for money

4.6 "Value below average."

2.4 "The price was too high for 76%."