Overview

Holiday Inn Express New York City - Chelsea

232 West 29th Street, New York, NY 10001-5201, United States
+1 212 695 7200

Rp 2,506,667+

Overall guest ratings

8.0/10 Good
Based on 4,470 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 6.6

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    The Holiday Inn Express NYC - Chelsea hotel's location places you near major businesses and top attractions, while enjoying everything from free high-speed Internet access to a Fitness Center and a delicious, hot breakfast, which features our signature cinnamon rolls. Our hotel provides you with everything you need to stay in touch with the office, such as a Business Center that features computer access, copy and print services. In addition, our hotel is located just a short walk from Penn Plaza and the new Hudson Yards Development which hosts many of the area's businesses and major corporations. Leisure travelers are also sure to enjoy our prime location and great deals, as our hotel is close to the greatest attractions the city has to offer. We're just two blocks from Madison Square Garden, a half-mile from the Empire State Building, a few short blocks to the Highline Park and a mile from Rockefeller Center, Times Square, and the Theatre District.

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    InterContinental

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Storage available
    • Terrace/Patio
    • Tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 4,470 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Incredible bar."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
    • 8.5 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
      9.5 "95% thought it was a great value."
    • 8.3 "Pool is good."
    • 6.6 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.0 "50% said the view was so-so."
    • 4.2 "Not very comfortable."
      1.5 "85% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      3.7 "63% criticized the small bathroom."
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    Overall rating

    8.1 Excellent
    Based on 1,609 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.7 "Very good internet connection."
      9.6 "96% thought it was a great value."
      8.4 "84% said the wifi quality was great."
    • 8.5 "Pool is good."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.2 "Only 52% thought the shower was ok."

    Overall rating

    7.9 Good
    Based on 2,145 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.5 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
      9.5 "95% thought it was a great value."
    • 6.5 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.8 "92% said rooms were small."
      1.6 "Air conditioning was criticized by 84%."
      2.5 "75% found problems with the furniture."
      1.6 "84% thought they were poorly maintained."
      4.3 "57% were disappointed with the minibar."
      3.7 "63% criticized the small bathroom."
      2.8 "For 72%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      3.7 "63% criticized the small bathroom."

    Overall rating

    7.8 Good
    Based on 178 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Very good internet connection."
    • 8.5 "Good value."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
      1.5 "85% said rooms were small."
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    Overall rating

    7.9 Good
    Based on 536 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.1 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 8.0 "Good value."
      9.9 "99% were happy with the price of the breakfast."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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