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Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
location air conditioning unit was full of mold = unpleasant smell
Central location, close to restaurants and bars. Good breakfast.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
Very clean rooms and good breakfast
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Location, location, location....
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
how the hotel is situated thin walls, noise from other rooms
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
lady in the room next to use, were very noisy!!!
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
location, modern spacious rooms
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
Cleaniness of the rooms Bar was very expensive
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
great location for city break only one small lift
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
excellent breakfast sometimes the people at the reception could be smilier
Helpful staff and great location No hair dryer in the room!!
The man on reception was very friendly and very helpful. Room was pleasant and breakfast good.
Clean This was the noisiest hotel I have ever stayed in. Sawing, drilling & hammering from 9am til 3pm. At 1st they said there was noting they could do about construction next door, then I said to move me to a room away from it. They moved me up 5 floors which helped a little but I'll never stay there again. The 2nd morning it sounded like housekeeping was moving furniture.
location is perfect,near by main bus/train station to reach for the island's other destinations,personnel was very helpfull especially reception From Istanbul, Turkey
Very convenient location on No 1 bus route to and from airport. Staff were very friendly and helpful. As an overnight stop while getting to and from our holiday accommodation it was great. Showing it's age a bit.
My wife and I found this hotel very convenient and clean. The reception staff were exceptionally polite and gracious.If I was going to stay in Palma again I would not hesitate to rebook.
We thoroughly enjoyed our stay at the Palladium. We stayed for two nights to see Palma and do some shopping. I requested a room with city view, which I got. It was within walking distince of the Cathedral, the Old Town and all the main sites, and only around the corner from Ave. Jaime 111, with all it's designer shops - very well located and very well sign-posted.
The position of the hotel would have been difficult to better for the price. All the staff were friendly and helpful - don't recall better. Very pleased. Can't think of any, could have some info on the hotel facilities in the room.
Well located for all sights in Palma, very attentive staff.
Bus from airport costs 2 euros and stops literally outside hotel saving expensive cab fares. Very handy for shops and not far from all the sights. Good leasurely breakfast with adequate choice. Very helpful staff. Would revisit.
Very good position, close to the center. Spacious rooms, good breakfast (loved the ensaimadas). Free wifi. Old worn out furniture. No hair-dryer (you have to ask the reception). Rooms on the street can be a bit loud.
Central location with easy access to an excellent public transport system. Buses arrive at the door from the airport. Main Palma tourist attractions are within easy walking distance of the hotel. Hotel staff provided maps and bus information.
The food was superb and I would highly recommend eating at the hotel! The service staff also bent over backward to correct any problems, very helpful. Unfortunately, I am afraid of heights and this hotel has an elevator with a back wall that is totally glass. Had I known this I would have insisted on a room on the first or second floors.
Brand new everything, great rooms & bathrooms, close enough to the city. Great Breakfast, nice little spa in the hotel. Good hotel for a city trip! Internet was down.
Staff in the front desk were extremely helpful. Good quality toiletries in the bathroom. Comfortable beds.
Great postition, Great staff, nice rooms. Hot breakfast was only luke warm but plenty of choice.
Great hotel, spacious rooms, good shower, very good value for money. Walking distance to the heart of old city center (10/15 minutes); very quiet street. Bicycles for free: great service. Spa/sauna was not working well. Very small pool.
The stay was fully sufficient.
The hotel was friendly, spotlessly clean, comfortable and has a great location in the centre of Palma.
Quiet, yet central, location. More information on hotel facilites could have been available in rooms
The health center with pool was nice to have in the middel of a big town.
the room was modern There were several things - First our booking was not registered which ended up OK since they had rooms but was worrisome. Secondly, although we arrived at 1230 (after check-in time) we had to wait about 45 minutes for a room. No drink was offered etc while waiting. If you are enticed by the Jacuzzi - dont be... it is cold as is the pool - Would not stay here again although the staff were friendly.
Brilliant staff and location with nice rooms and lovely restaurant. Nothing was too much trouble.
The manager was very helpfull and the public spaces were calm and relaxing It was quite difficult to locate, I don't think that it is signposted well enough.
Very friendly and helpful staff who really took care of us; wonderful design, beautifully furbished room Room for a superior room rather small; if you are looking for a quiet room you should not take one that faces narrow street (city noise)
The location of the hotel was good great views of the cathedral from our room and the roof terrace and the staff helpful and friendly. Work was being carried out on the building next door but the noise was minimal
Liked the location, staff, and quirkiness dirty towels, dirty mat in bedroom and noise levels.
Excellent location in a characterfull hotel. Couldn't believe it was so peaceful in the centre of the city..a little haven. Staff were very friendly and helpful, nothing was too much trouble.They offered advice on trips, eating out, travel arrangements etc.Would definitely recommend and stay again Breakfast was very ordinary continental buffet but included good freshly prepared coffee
We liked it's central old town position with everything being close by. It is a charming old manor house with individual rooms and personal service. It has a lovely courtyard with orange and lemon trees and a roof terrace.
central location. old world charm no
A super Hotel for little Money, in the middle of the old City, 5 Minutes from the see... very frendly, good breeakfast... anytime again...
Nicely furnished rooms, pleasant patio for breakfast. Poor customer service, internal renovations being undertaken while guests are in their rooms
The location is fantastics. We also had a room with a view of the Cathedral. The bathroom was very small and not very comfortable.
Helpful and friendly staff Central location Not able to stand under a shower
Construction outside the hotel entrance, very noisy. No shower, just a tub with a hand shower.
Beautifully restored common rooms, a roof terrace and a private little spa area were presented to us on arrival. the staff were friendly and personable, proud of their hotel. The tasting menu at dinner was great value. I suppose old buildings come with a few annoyances, such as a few ants in the bathroom and very noisy plumbing clanking noises throughout the night.
Thank You)) Very beautiful hotell and very kindly people)))
The staff made such an effort to make our stay just that extra bit special. Service was impeccable! Breakfast should be included in the price or prices should be clearly displayed.
A beautiful hotel, where nothing is too much trouble for its staff.
Beautiful old palacio with wonderful rooftop terrace and view of the Cathedral. Lovely, thoughtful staff. Although very beautiful, didn't feel like a 5 star hotel and expensive for the area.
attention to detail was first class.ideal place to be at peace with a touch of class.
Extremely helpful staff Difficult to reach by car
The hotel was beautifully rennovated, preserving many historical features, yet providing many ammenities as well. Original Miro's displayed in the hallways, replica Monet kitchen, beautiful sitting area with a nice library, and a wonderful patio to enjoy complimentary coffee, tea, cake. The hotel staff was incredibly friendly, helpful, cordial, and accomodating. Service was excellent, rooms beautifully maintained. Excellent stay overall.
because the Hotel was reported in the Japanese travel books as the best hotel in Mallorca Keeping bed covers in the corner of the room in a bit messy way
this hotel is a cross between staying in a museum and an old English country home. The attention to detail is second to none: the latest English novels in bedrooms, afternoon tea with an amazing choice of tea and coffee and cake and biscuits in the Monet kitchen, drinks on the roof terrace with amazing mattresses and a good selection of magazines, evening sherry in the beautiful drawing rooms with music and a huge selection of art books, swimming pool, solarium and mini gym and sauna with swimming costumes and shoes of every size, in case you forgot to bring yours, and umbrellas waiting for you when it's raining. Nothing was too much trouble for the friendly, but unobtrusive staff to make one's stay very very special. The best hotel we h
Very interesting and convenient for short stay in the city
Nice atmoshere, very stylish and modern bar with good music and DJ, interesting design solutions in interior, sophisticated roof terrace with the pool. In the room that will be nice to have one more wardrobes and I prefer more light in the bathroom.
This hotel is very cool ! The staff are friendly and helpful and the rooms are fabulous with quality sound systems. We loved the stylish decor, gorgeous bathroom, roof top sun beds and excellent breakfast . As the bar was quite lively the hotel even provided earplugs when we went to bed but we didn't need them !
very good location and very nice staff member i liked it all
The location was the best aspect, it was very conveniently placed for the station, shopping areas and not too far from the main historic and cultural centres. The decor was contemporary and the courtyard a very pleasant outdoor space. Our room was very comfortable. The breakfast offered a varied choice and we ate one evening in the restaurant where the food was very tasty. The noisy plumbing and lack of sound proofing between bathrooms was unpleasant, we could hear other residents availing themselves of the lavatorial facilities in graphic detail. The front of house staff could be a bit stand offish, appropriating a hairdryer was painful. The housekeeping was a bit haphazard, the room was not dusted, soap and minibar not replenished, yet the towels were replaced daily despite being left hung up. The approach could be hazardous if people had been out walking their dogs recently.
The Shower cubicle needs regouted because of blackness all around the inside not nice.
hotel lobby and approaches of the staff as well as location nothing
Excellent friendly service, central position, reasonably priced restaurant, comfortable welcoming atmosphere Breakfast seemed expensive: used local cafe
Location is great, large rooms with large bed, newly renovated, nice bathrooms. Our room was in the basement next to a garage that would clank open and closed at all hours. Our room also faintly smelled like garbabe occasionally, I can only assume because they store the garbage in the garage. Also no hot water in the morning - staff was not very sympathetic to that complaint - apparently the norm, nothing they can do. Given these things, the value didn't seem right even with the reduced price.
\good location and very nice staff.
Everything was ok
The cleanliness and comfort of hotel
Excellent bed! Parking not included. 14€ extra charged!
The location was good and the old building it was housed in was beautiful. The rooms were too austere, had to ask for a deluxe after seeing the standard room which was so small and felt like a hospital room. The deluxe had a bit more character.
Reception is closed from 1PM till 6PM. Breakfast buffet is poor.
Excellent location for a stay in the city. Very welcoming and helpful staff. Fairly minimalist but spacious and comfortable room. Small fairy-tale rooftop terrace wih magnificent view of Mallorca's foremost landmark, the Cathedral.
The location is fabulous - in the middle of the tapas district and a stones throw from jazz and top end cocktail bars. The building is very well restored and beautiful to stay in.
The location of the hotel is excellent - in the heart of the bar/restaurant area of the old town and a short (20 min) bus ride from beautiful beaches. Staff are very friendly and helpful. The attention to detail in the design of the hotel is lovely.
Very nice and flexible staff. Served breakfast altough I was half an hour late.
The location was excellent, in the heart of the eating/ drinking district and easily accessible to the waterfront and cathedral/ shops etc. The co-owner of the hotel (male) didn't exactly have the friendly public-facing manner that you would expect in a place like this, to the point that he seemed rude at times- i am utterly sure that this wasn't intentional and was just his manner, but it did make us uncomfortable and reluctant to ask for assistance. However, all the other staff were very friendly and helpful. The atmosphere in the lobby was a little cold too.
Small boutique style hotel. Palma city centre location. Taxi can't take you to the front door of the hotel. Street too narrow, Not suitable for older people or those with limited mobility. Nice rooftop pool and sun area. Excellent reataurants in the immediate area.
The Service at breakfast was excellent. The room was sparse and poorly furnished although the bed was comfortable.The small pool was not as clean as it should have been.
Extremely nice helpful staff Overall a great place with everyone motivated and doing a good job Nice to see
rooftop bed small rooms, costs compared to other hotels (ie puro)
The friendliness of all the staff and the wonderful roof-top terrace and pool. It is quite minimalist for the high price.
The convenience of being so close to sights, shopping, sea etc, yet very quiet room at night.
Excellent location and nicely restored building with good facilities, very friendly and helpful staff, a charming place that can be highly recommended.
Central position for both shopping, sight-seeing and marina/sea front strolls. Friendly, helpful staff without being intrusive. Very good security given entrance off central side-street, and quiet tranquil haven away from hustle of city centre. I was travelling alone but good for both solo or groups. Really liked this boutique-style hotel and will stay there again.. Access is via a very narrow street officially only for taxis. No parking - best rent a car per day to minimalise underground public car park costs. Not much selection or menu choice (especially for vegetarian) and expensive for poorly presented plate.. eg.Had great lump of houmus surrounded by small bit of pitta bread. But lots of restaurants/bars close-by.
it was very central for where we wanted to be- the rooms are well designed and the bathroom was lovely. unusual design / lovely friendly staff especially Veronica in the bar who was really charming.
Very good location, Wonderful contrast between romantic 16c's appearance and modern interia, Excellent recepcionists, We love this place.
Friendly & helpful staff, great location & very nice room n/a
The staff were very helpful and professional yet very personable. The courtyard is an oasis from the outside heat. The rooms have plenty of smart storage areas to unpack your bag and put all your things away. Dont forget to checkout the terrace and pool.
The location is fantastic. No doors on the bathroom!
location room although superior had no window and water pressure to shower was poor and so shower was difficult to use
Great location in quiet part of town, but only5 mins from the cathedral and 10 mins walk into heart of Old Town bars and restaurants. Fantastic staff. Cool rooms and roof terrace. Great breakfast.
The staff were the most friendly and helpful that we have experianced in a long time
Shape, cleanliness, hotel staff
Paco and Adrian provided excellent service. Roof terrace had beautiful views. Rooms very light, spacious and stylish. Good breakfast. The night porter was very grumpy
Very clean and new interior, quiet hotel, lovely roof terrace, helpful reception staff, great breakfast and breakfast service. Super beds, huge wardrobe with plenty of hangers, bathroom robes and lots of towels. Good spa (steam room, sauna and jacuzzi). No tea-making facilities and no room service/bar service during the afternoon, bar shut in evenings (staff offered to open especially for us) no full length mirror in room, poor selection of toiletries in bathroom. On balance a newly opened hotel still finding its feet - is very good now and could be excellent.
First impression, reception staff was excellent, and they upgarded me to better room, just because they could !! I will go there again, that says all.... Two issues so small, that i will not even mention.
Friendliness of staff , cleaniness of hotel , services provided and the standard of rooms were excellent lack of coffee/tea making facilities in the hotel rooms
Staff, particulary the girls on Reception very helpful, curteous and friendly. Bed very comfortable, room spacous, clean and light. roof top garden lovely to relax in after shopping. location fantastic. breakfast not included.