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Service was excellent. All staff was very friendly and incredibly helpful. The hotel is conveniently located 5 min from the Louvre, restaurants and the metro. Rooms were modern, clean and comfortable. Would recommend this hotel to anyone.
Location. Nice rooms. Long waiting line at the breakfast
The locxation is great for the cente of Paris, without being in any high traffic or people area. The Hotel facilities are good and the breakfast a splendid spread. Taxis are hard to come by, and the Chatalet station, whilst being very close, is a nightmare to understand (Not the Hotels problem)
They should not advertise free internet as for four days I could not check my e-mails as two same people were occupying the two computers they have for hours every day.
Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
easy to visit shops and west bank area the shower cubical water flow was poor to non-existant. we complained to room supervisor but told it was normal on 5th floor
We didn't like the third bed, was too small
Very convenient to RER. Great location! Quiet. Friendly staff.
Facilies were very nice and the location is very central. Very short walk to multiple train lines and metro. With one exception with an encounter with a bartender which was terrible, the staff was great. Most front door men are always hustling bags, giving directions and calling cabs. All spoke English. Family's be aware of one minor quirk. The bathroom and shower doors are clear glass with a dulling switch. It just doesn't get real dull. It's still very see through for all members to see. However the rooms were very modern and clean.
The location was great very central The area looked abit dodgy at night but we had no trouble whatsoever!
Well located in a lively part of Paris and close to shopping and restaurants.
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
Hotel staff was very nice and helpful Rooms are old and need updating (including the furniture). Hotel could provide room cleaning and/or new towels during your stay. Supposed to have AC, but not turned on or useable. Had to keep windows open and this made it hard to sleep - due to noise from outside.
I have mentioned above No
Very friendly staff, awesome free coffee and fruit anytime you like; the facilities are modern style and clean. I got the apartment, which is not too big, but is functional and ideal when traveling with family (4). Location was excellent, you are in the 1st. arrondisement in the heart of Paris, almost everything is within walking distance.
Location Air conditioning doesn't work
Excellent location, very helpful staff.
The location. You can walk to a lot; like the Louvre, Nôtre Dame, Centre Pompidou etc. Right outside the door, there were plenty of restaurants and cafés for every taste. Carpark indoors. The metro 10m from the hotel. The kitchen was wel equipped. The couch needed to be replaced long time ago, very dirty with cigarette holes. The carpet was dirty.
perfect location, good price the quality of the bed was poor
Location Staff and not clean
Location, friendly staff, very reasonable rates, amazing rooms with tons of space and amenities - even better than advertised!
Great location in central Paris. Optional cleaning service at fair price. Kitchenette well stocked. Shower was difficult to use without leaking onto floor. Central location results in significant all night noise. I would return again, but location is very important and nose is less of a problem for me.
great location, perfect for all Maris shopping, cafes, nightlife and convient for all transportation Maid service is once a week
Hotels name is not visible from the street
Everything was excellent. Staff are very helpful & facilities great. The location is superb, close to Louvre, Pont Neuf and Metro but very quiet in rooms.
Design and location food
The hotel was spotlessly clean and the staff were exceptional. They did everything within their power to make your stay more enjoyable and to assist you in any matter.
Very clean dust free environment due to no rugs on the floor. Excellent staff service. Small hotel, with very personal service. Very quiet room. Excellent location. At 400 a night, it seemed pricey but I don't visit Paris enough to know the going rates. I walked into another 4 star and asked about rates and they were 25 to 30 % cheaper. The quality of the service at L'Empire is so good though that it was worth the extra money. Also, their web site on Hotels.com listed shuttle service which they didn't have, although to their credit, they found me a shuttle service, although in the end I chose to take a car to the airport.
Perfect location for side seeing and museums, especially Louvre as well as for shopping There is no real lobby and reception desk - instead rather ridiculous two stands for staff
Location Room service was rude, the bathroom smelled really bad and it stunk up the bedroom. breakfast was not good nor tasty. The bed was not king or queen size, it was two single beds put togather, very uncomfortable
The staff were very nice and helpful and spoke good english. The breakfasts were very good, we also liked the nice linen used and the comfortable bed. The hotel reception area is not very welcoming. There is only an old couch and 2 very small reception desks with poor quality music playing. My first impression of the hotel was not good, they could have made the reception area much more inviting - get rid of the couch!! We also didnt like the shower as it was hand held! - makes it hard to wash your hair, thats if there is any hot water as on 2 occasions in the morning there was no hot water, especially annoying on the morning of departure before a 24 hour flight home!
The room we had on our second night was very nice. It was as we had booked - a Classic room. I don't understand. If you don't want us to write about a bad experience - which we had - why ask?
Design and Decoration Broken Lift more than 1 Day (If Compare with this Level)
Every single member of staff was very friendly and very helpful. The hotel was in a perfect location, between all the main sights to see. The foyer was a little plain and not very welcoming.
the location was good to get to marais and to st germain as well as of course the louvre so easy. room was quiet, clean large enough in paris terms. so was happy and will stay again. that breakfast is extra. but that is typical of france. also dont like that you have to take your bags by yourself. im too old for that nonsense.
The friendliness and helpfulness of the staff. They also spoke excellent English. Brilliant location for the Louvre.
Small, clean, kind service, central Better acces to internet and printeracess
Excellent Rooms, excellent location
Extreme helpfulness of most staff. Reference to 'Hot breakfast' Abscence of coffee/tea facilities in room (Neither of these important).
Location Breakfasts is very poor. Staff in bufett one of the shifts is rude staff
Compact hotel with attentive staff. Space at a premium but efficiently designed with modern baths.
fantastic location and friendliness of desk staff the mini elevator, but I think this is common thoughout hotels in France
excellent location, very helpful staff, easy walk to most important sites and the latin district rooms are on the small side,but normal for Paris and for the age of the building; hotel worn out a little; closeness to St. Eustache church and gardens atracts homeless population
The hotel was very convenient to the location of my business meeting. The staff was excellent and I would choose this hotel again if the opportunity presented itself.
very clean wifi access not free
Location size of the room, very small
I enjoyed the proximity to where I needed to meet people and see a few sites. I just felt that the internet should have been free of charge.
Location only It was 2 star
the staff were helpfulf and the hotel is in a perfect locationn to view to city. i would stay again!
Hotel staff are very polite and helpful. The room tastefully decorated and clean. None
Friendliness of staff Close to sights No bar Rooms were a little small
This hotel was extremely comfortable, I was delighted with the location of the hotel and would recommend it to friends. Hotel rooms very samll
The service at the front desk was friendly and helpful I would definitely return on my next visit to Paris. No
the central location and the staff.
Very friendly and helpful receptionist and a very clean room The shower made the entire bathroom wet
Great location especially if you arrive in Paris by train. Rooms are very small.
Excellent location! Clean room and bathroom. Only ever dealt with one front desk employee during our stay; he was very helpful and easy to work with, despite not speaking a lot of English. Wifi worked well. Bed was small and uncomfortable. Bathroom shower door did not cover much of the opening and water leaked everywhere when showering. Did not try breakfast; did not seem to be a good value for €14 per person.
Its location. It was very close to where I wanted to be. The room was drab, the carpet worn. The decor was dreary. The matress was hard, lumpy and worn.
Position is perfect!! The staff is very friendly and helpful rooms are too small for families,
Location, location, location! Great location in Paris
The location of the hotel is great: near Louvre Museum, rue Rivoli, Les Halles, Centre Pompidou. Lot of restaurants and bars just at few steps from it. The Hotel is small but very clean. The service is good.
They forget to mention the hotel is located to a construction site so essentially sleeping is impossible due to the terrible noise. The rooms are tiny, they look nothing like the pictures, the elevator can barely fit one carry-on bag and management is delusional. Whoever awarded 4 stars to this hotel must have been tripping on magic mushrooms. It's 2 stars at best despite the renovations in the lobby. For 200 euro a night you are way better off going to the Novotel a block away.
the room is actually pretty noise (outside noise - as expected) but the water pipes in the room are a nightmare
location and staff
General location Hard to find at first, for those who are driving.
We liked everthing about the Hotel. It is ideally placed for enjoying Paris both during the day and at night. The rooms were well presented, clean and comfortable. But the best thing about this Hotel is the staff. Nothing seemed too much trouble for them and they were extremely friendly and seemed determined to do everthing they could to make sure we enjoyed our stay: I cannot speak highly enough about them or the Hotel. This was our four or fifith stay in Paris and this Hotel stands head and shoulders above the rest of the Hotels we have stayed in. We shall definately return. Nothing whatsoever.
This is a charming hotel, perfect for romance and sightseeing, full of character and located within walking distance of most major places of interest. Nearby there are restaurants, a general store and a sandwich bar which sells homemade soups and desserts, run by a vivacious proprietor. Rivoli, a major shopping street, is around the corner. Despite this, the hotel was a haven of peace and quiet. My girlfriend and I had a balcony room on the fifth floor where we could sit, protected from the rain amongst tubs of flowers, enjoying the views. Our room had a mini-bar, coffee making facilities, television, antique bureau, bath robes and slippers. There was a bidet and hairdryer in the shower room, plenty of hot water. Highly recommended!! There was nothing we didn't like. We love this hotel and will stay there again.
Location and staff are excellent! Room size is too small for families.
Location, friendly staff, atmosphere Rooms a bit tiny but typical of Paris
Good location, peaceful, good decor.
relaxing, convenient to metro and sightseeing,nice rooms small elevator
Nice staff If you book a single room beware, they don't tell you that you look out to a 2 foot courtyard and 3 other rooms so you have to keep your curtains closed at all times
Very nice location - 10min. to Louvre, 10 min. to Notre Dame, restaurants shopping, metro - within 5 min. walk. Room was very nice - typical Paris budoire style, bathrobe, slippers, kettle in the room and very comfortable orthopedic beds, free WiFi in the room - everything was superb and most of all - very nice helpful friendly staff. I dont have problems with english language - but extra asset to russian travellers - very nice russian speaking lady Olga at the reception. She helped me to book all the excursions. Glass of champagne upon arrival. Definetely very nice holodays! Cant find any - no noice,no any disturbing factors.
Excellent location in characterful area close to Paris centre. Very neat & clean with all fittings & furniture in very good condition Small room, cramped for space, although not unexpected at the rate/location
The lady on reception was excellent - very helpful and welcoming. Hotel was very clean. The room faced the street so was very noisy late at night and especially early hours of the morning due to rubbish collection and deliveries. Also the bed was uncomfortable due to a big dip in the middle of the matress! Only one English TV channel which was Sky News.
The hotel and its rooms have a nice decor and it is centrally located, quite close to major shopping areas (Les Halles), metros and restaurants. The staff was very friendly and helpful. The room, although fully equipped, were quite small. Luckily the booking was done over the web at a fair price, as their advertised rates from rooms started from EUR 214, which I find exagerated given the size of the room!
issue with hot water one morning. moreover i booked a double room although i was traveling alone, and I fear I ended up with a single room...
All about the location. That part was great. Major problem with this supposed 4 star hotel. Internet service is a disaster. Could not get on for my entire stay. The staff even admits it has problems but it really should be corrected. You cannot be on business if you cannot even get on email.
This was our second stay at this hotel - lovely little place, very stylish, staff extremely nice and helpful -highly recommended.
The location is super - nice and quiet but yet filled with good atmosphere and cosy resturants and cafees. I would definately choose this hotel another time.
The location is excellent - the hotel is so easy to reach from the Gare du Nord, for example, on the RER or Metro line 4. Pompidou Centre, Louvre, Marais, etc., are all short and pleasant walks away. The street on which the hotel is situated is full of lively bars, superb speciality shops - cheese, wine, chocolate, fruit, fish - that it can be hard to tear oneself away from the immediate vicinity! The locality brings its own problems! I have stayed here in the winter, in a room leading onto the internal courtyard, without problems. During this visit, in a third-floor room with a street view, the noise from the bars was a problem - I was in Paris on business and needed more peaceful surroundings.
We have to ask for vacuuming the room. Also to change the glass at mini bar.
excellent decoration, comfortable bed, quiet and wonderful location Standard room is far too small for overseas traveller with more than one bag
The hotel location is near all the tourist sights and metro stations. The sight are all within walking distance. Hotel is located in quiet streets.Breakfast is expensive so we ate at cafes nearby.
Proximity to attractions/transportation Staff was very helpful Value, right next to the Louvre Smelled like smoke in the room
Very nice location and comfortable to visit city. Staff are friendly.
Location was definitely the best! From our balcony we had view of Louvre Museum. We were offered an attractive upgrade due to our anniversary trip. The staff was very friendly and overall hotel was clean. Breakfast buffet with croissants, cold cuts, cheese, muesli and and basically anything you need to eat in the morning, no hot plates though (in case if someone expects a chef preparing omlets lol). Tiny elevator although it's a small place and it was enough for me and my husband plus luggage to get on our floor. We definitely recommend this place and planning to come back there one day. No complaints:-)
Very good position and easy access to metro. Hotel reception staff were very helpful with advice about metro, shows, etc.
Location, next to the Louvre and River Seine. And nearby NotreDame. The hotel did not match up to our expectations. The bathroom design/layout is especially bad: the towel hangar is in the shower area, there is no other hanging area; there is only 1 spot light in the bath room, so we shower in the shadows; the bathtub is very dirty, with dirt marks on the surface that cannot be cleaned. Overall, I think this hotel is over-rated.
The hotel is in a good location for central Paris, near the Louvre, Seine etc. It is also in a very quiet street opposite a church which makes a lot of difference. We would definitely stay there again.
Staff were excellent and helpful, brilliant location right opposite of Louvre! Room very well cleaned.
The location was amazing. Metro station was really near, but I hardly had to use it because many tourist attractions were within walking distance. The rooms were clean so were the toilets. Room service runs till 1.30am so that was arguably convenient. The bed (queen sized) was a little small for two people.
The location of the hotel was excellent, really close to the Metro, close to the Louvre, close to a great patisserie a couple of blocks up. Staff were very helpful and friendly.
location, comfort, value for money
The hotel is located centrally and within a hundred yards or so of the Louvre. The location could not be better. The staff were polite and able to arrange transfers and many other things on behalf of guests. The rooms were clean and comfortable, definetly one to recommend. Nothing to dislike.
Quaint hotel with a great location. Convenient to major sites and metro. Staff was helpful and absolutely delightful. Would recommend this hotel!
Its location is superb! The room was tiny, smaller than most I've seen in big cities in Europe. Its price was not as small as the room would have dictated. It was also very noisy! We could hear the conversations of our neighbors while they ate breakfast early both mornings. And the street noise was loud too, although fortunately our room looked out onto a less busy road.
Close proximity to sites and metro. Great staff recco's on things to do and places to eat, etc.
Cute little place wonderfully located right by the Louvre and bus transportation. Staff was very friendly and helpful. Rooms were very brightly decorated but perfect for what you would expect in Paris. European elevators in general are much to be desired. You can barely fit 2 people in them. Did not like that we had to leave the room key with attendant each time we left although it was very easy to retrieve upon our return.
Comfortable and very accessible location. Breakfast in the room not a plus sign for us due to lack of space. a small breakfast room would be much nicer, maybe convert one room into a break nook.
The stuff is very helpful and the location is superb.
The fabulous location. Could have done with coffee/tea making facilities in the room.
The staff were all very friendly and helpful. We stayed in the apartment since there were 5 people, and the room was very spacious and comfortable.
location, next to the Louvre.carparking in front of the hotel
The location and the comfort of the bed. The room was so small I could hardly turn around. It was really unacceptable for another stay. The shower was so small I could hardly get in and close the door. I should have been warned about this room before I got there, so I could have made a decision about whether to stay or not.