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I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
A perfect location, excellent food, friendly staff, nice rooms!
Perfect location, incredibly helpful stuff, was pleasant stay at hotel, will come back for sure
Clean, comfortable room. Helpful staff at reception. No WiFi in the rooms. Breakfast often ran out of quite a few items.
Single rooms are very small. And walls are mot sound proof and extremly noisy!
Clean. Good location. Friendly, English speaking staff. New hotel. No shower in bathroom only 'pull out' shower head over large corner bath.
The staff were very helpful and friendly answering any questions that we had. The location was excellent for exploring the old town. I stayed in this hotel on two occaisions, on the second occaision the carpet in the room had not been cleaned properly, however, this was put right 5 minutes after I mentioned it to reception.
Nice clean rooms, really good price. Very nice inner design of the hotel. The room was too small. The breakfast was ok, though it could include more choice.
The room was clean. The hotel look better in real as at the pictures
pancakes no wifi connection inside of rooms
near the town. nice people/staff small room, the breakfast wasnt the best
The location is the best thing I liked about the hotel. In the old town and very close to the coach station. The Hustler Channel (adult TV) came free (a mistake?), but it'd bad if I traveled with kids.
Good breakfast and very close to the center. The room was very small. The furniture need ergently renovation. Near the hotel there is building construction so it's usually noisy in the rooms which turns to the front of the street.
Very good welcome from staff when we checked in early,despite the fact we were 4 hours early the room was available within 30 minutes.After that good start the standards were kept to a high level Not really a complaint: we avail of your free dinner offer over two nights,but the short menu was the same both nights,the food was very good and served promptly but a change of menu would have been a nice touch
Staff friendly, smiley and very helpful. The food was very good. Close to your beautiful odl town and the ministries. Also, not far from the airport.Thank you.
room cleanliness was perfect, breakfast buffet oustanding, price more than OK for the accomodation. located right in front of the station and central market, but no big deal about security
We stayed for 4 nights and had a room with a beautiful view over marketplace. Closeness to railway station was not disturbing at all, because with double windows room was extra quite. But the best part was restaurant on the ground floor - good prices and marvelous taste.
Great location, style, brand new, terrific price. Yes, they have a major a/c issue... The outter rooms (~90%) seem to be having major problems with eat building up and no a/c functioning effectively, causing rooms to be more like saunas. There are 2 rooms per floor that are not outside facing rooms (face attrium/lobby) and the are great, very cool as is lobby area of hotel. They seem to be in dire need to some major physical structural overview as these are only 2 month old a/c units...
very near the centre. clean
Great location, easy access, convinient parking, great design, very clean and comfortable. Very friendly staff, it was possible to do late checj out, without any single problem and extra charge. Fabulous!
Staff was very kind and patient, food was very delicious. I didn't like so much the fact that we ordered triple room but we've got a double room with one extra bed.
Excellent room with oldtown view! Very spacious! 5 windows! Breathtaking view! Like it very much. Good staff. Good dishes from the restaurant menu. Parking. No.
very good hotel, good location on edge of old town. bus stop for airport outside hotel
Quite Internet speed
Quiet atmosphere, good service. a little too warm rooms?
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
Very good location.
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
friendly, courteous, and helpful no
Location Poor plumbing, the shower did not work
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
it's good for quality and price, near the old town, and for visiting the city.
good location very hot - no air conditioning
Good Buffet Breakfast
The hotel is right in the center of the city, The staff was very friendly and helpful. The room was quite big, well furnished, with all the necessary available. Breakfast was quite ok. Very good hotel for the money paid.
The location was wonderful, and the general areas in the hotel were decorated very nicely (hallways, etc). Despite paying for a double, I was given a very shabby single room. My request to be moved to the correct type of room was met with irritation. The new room was FAR nicer, but still: not anything near what one would expect for a 4* hotel. The beds were rock hard, and the walls were paper thin.
Very central location, in the middle of the old town, the room was very comfortable, everything was fine.
good location the bright orange bathroom//needed to be updated with modern shower unit
the location in the old town and the breakfast no, not really
almost excellent overall experience inability to cope with disturbing outside noises during night time
Great hotel!! It's located in the old town near Riga's most important attractions. Rooms are clean, functional and pretty. Breakfast offers every type of food!! I can also say that the price for one double room is really cheap: an incredible relation quality/price!!!!
Central location and friendliness of staff. Difficult to park closeby and noisy at nights due to nightclub over the road
Location, facilities We would have liked to have seen the tea/coffee and milk replaced each day when used.
Excellent location, friendly staff. Top breakfast. Belgian bar across road.
Exceptionally friendly service, nice and clean room, excellent location in the city, parking possibility (remember reservation for the parking!), very fair prices. The berakfeast is perhaps not the first European high standard, but variegated with regional receipts.
Location, and the bus which goes to the airport will stop in front of this hotel. Internet wasn't free of charge, and so slow. And the staff was not so friendly.
Breakfast Some rooms at the back of the hotel, they are very dark and bad. Have to change the room. But they did it without any questions.
veru nice hotel., very central
I liked the excellent service, the stuff was very helpful and nice. The room was comfortable and clean with everything you need for luxury. I did not like the massage in spa, it was not professional.
Having problems with the air condition in the 5.th floor we got another room for our second night, no problem. The room in the 2th floor was suprinsinly quiet eventhoug it faced to the busy street. Staff was so helpful and kind with good English. We also spend 1,5 hour at the pool and saunas. It was so relaxing! The 5.the floor was hot! Airconditions didn´t work and just outside the window were "turbins" making loud voice. And if you open the window there are no curtains to put in front of it. So we couldn´t sleep at all. So if you stay at the 5th floor make sure ac is working. On the other hand we thught that the rooms in 5th floor were very nice decorated and we liked the rooms alot.
Very good location, nice staff, design & comfort in the rooms
lovely clean,modern interior, about ten -fifteen minutes walk to most landmarks. very convenient for transport links.
the staff was accommodating to my family the room was smaller than i thought
The help shown to my wife and I on our arrival at the hotel, by the hotel staff . The room allocated to us, was first class and good value for money. I think the hotel should be more precise in its web sites description of the hotel swimming pool ?.
The adjoining rooms for our family were perfect.
Great hotel, big rooms, great location.
Hotel stuff is very frendly
The hotel was in the old town and central to cafes, bars and restaurants. It was close to public transport and a lot of the local sites.
Very clean and comfortable room. Perfect location for a city trip (from my room I could see St Peter's cathedral very close). Excellent breakfast.
Nice rooms, wonderful view no
Location and room. Breakfast also good.
Good beds, clean rooms, best location in Old Riga The breakfast is minimal, but why eat breakfast in your hotel if you are in the centre of town...
Central location, spaciousness and cleanliness of accommodation, nice breakfast. Limited services: no room service, no fitness center.
Excellent location right in the middle of the old town. Rooms were massive (twins) with a sofa,tv and fridge. Excellent continental breakfast No kettle in the room but i think i could of requested one not sure
Staff was very friendly and ready to help, for tourism orientation, bus reservations, etc... Very well located between city center and shopping places. Rooms not grand but clean and great for the price. A few steps from Galleria Centrs where you can find Rimi supermarket and Double Coffee quick food. Wifi worked only 5 mn per day. Breakfast could have been better, I had to ask for the butter not to be frozen, and after that if I didn't ask it still came frozen.
Price to quality ratio, location, breakfast. Breakfast was very good and unlike in Estonia, cooked food was properly re-heated before being placed in the warmers. I did not understand previous reports of "thin walls" and noise from neighboring rooms. Yes, if you are in the bathroom, you can hear the flush from above. But you don't hear it if you're not in the bathroom. At least I didn't. I was in room 32. The windows sealed well and kept out any street noise. Well, I hate duvets but that is a European thing. I would say they need heavier curtains, or a shade, to keep the light from entering first thing in the morning. It's not quite as bad as having a rooster next door, though.
Absolutely superb. Price service location space. Impeccable
My preferrences: location,reasonable price,politeness of staff, comfort for travellers-all you need at any time is not far to reach.for tranzit travellers like me it's a good decision to stay in budget room! I guess,my stay was good. Sometimes guests are too loud at night-but it doesn"t depend on hotel.
The room was ok The breakfast was not ok
excellent hotel, in the center of the old city - it's very convenient to go sightseeing from here, a lot of shops and restaurant around the hotel
It was a pleasant hotel very clean and comfortable, I would recommend it to a friend it was very economical. The breakfast could be better organised, i.e.there is a lot of waste as they bring everything regardless of whether you want it or not, some thing could be help yourself to prevent this
location Basic breakfast options, bed comfort, noisy stag do people roaming around corridors all night
The location in old Riga is amazing!
location it had a slight smell of smoke