The location was fantastic! The staff was quite friendly and they resolved all our problems quickly. The internet was not working in our room, they changed it in the same day. Great breakfast. The hotel has a taxi service which is not the same as the city taxi service and it is much more expensive. To go to the airoport with their service we payed double than would be using the street taxi.
Great location. The staff were very courteous and the hotel was very clean. Breakfast with many choices including local fruits. The restaurant had great option and the price was fair. Great value. The Standard rooms are bit small and the pool was small too.
Excellent location meant that Copacabana beach was just across the road the cleaner and more relaxed Ipanema beach was only a short stroll as was the General Osario metro stop. Fantastic view from rooftop pool. Reception staff very helpful and the pool barman knew how to mix a good capirinha ! Breakfast room was far too small with tables squashed together and some mornings we had to queue, very irritating!
Really beautifull view on Copacabana beach from the window.The best panorama from the pool on the top level.I sertainly recomend this hotel.
top marks for location, staff and internet speed breakfast area is very crammed
Very central location & excellent value for money given where it's situated
Breakfast is really nice. Paying for using internet. The roof terrasse is small, specially the pool and the service there for drinking something there was not available also towels etc.
I enjoyed being so close to Copacabana beach and the view from the top of the hotel. The rooms are TINY, the pool is nasty (and also small) and too expensive.
The location of the hotel on the beachfront was great. The water pressure in the shower was amazing. The floor was not clean and this affected the overall impression of the hotel in total.
Rooms were of high stndard, freindly staff and the pool affords an amazing view. At prices that won't destroy your wallet. Superb for reaching Copacabana or Ipanema The business centre had aome Internet terminla which were impossibly slow. I wasted time on these, got nothing done and was still charded.
The location, in between Copacabana and Ipanema, was excellent. The view from the roof was about as good as any in Rio and the service--from the front desk to the wait staff at breakfast--was impeccable. We would definitely stay at the Orla the next time we are in Rio. Nothing.
Excellent location, reasonable price, good choice of breakfast included in the price. Twe view of Copacabana Beach from the roof top podium was unbeleavable! We had a De-Luxe room and the view of Copacabana Beach & Sugerloaf mountain was excellent.Free internet, helpfull staff, most speak good English - how is your second language? Murky swimming pool water and mattresses are warn out and need changing. Two single beds pushed together do not make a good double bed... especially when you are feeling romantic :-)
The location right next to the beach is perfect, and the view from the top terrace bar at the 16th floor is absoluty amazing When I checked in, they tried to charged a higher amount then the rate I got at booking.com. I was there with a friend, and they gave me some crap about the reservation only was for one person, although it was for two people. After showing them the receipt where it said clearly that it was booked for two people, I got the right price.
Excellent breakfast, good location, comfortable.
The staff were very accomodating. I thought the room furnishings and bed were not up to standards that I expected.
Hotel is close to the beach. It was built very luxury, but time started taking its own.
Location , Staff, great breakfast, Very accommodating and honest staff. Roof top observation for the new year fire works display Room was located between elevator and utility room, so we heard noise at night. Note this was a room we paid 600.00$ a night for.
Situated in a nice, safe area on Copacaban Beach close to Ipanema, this is a good quality hotel
Great Pool.....good breakfast Few rooms with view to the ocean
Location is great. Reception Staff and Doorman helped us a lot on any problem. Service is also very good in comparion with the other hotels around the area. Communication is a big problem. All the staff should speak english. Rooms need renovation.
Restaurant food was very good and well priced. Wireless internet was good. I would like more comfortable and updated facilities in room
Free Internet connection - excellent breakfast buffet - staff very helpful and kind. Maintenance overdue - (i.e. sink tap loosely mounted, windows poorly closing, elevetor not funtioning) - Noise in the room from traffic in the street and poor isolation of the windows
Scarcly furnished room, really not a 4 star hotel, more like a European 2-3 star. Scummy carpet in the hallways and breakfast room, tile floors, bathroom OK, and very loud room due to the fact that the windows are old single pane facing forward to the Copacabana side. Nice view though ;) see above
Excelente location, very good breakfast Room was small
Great view from breakfast room / poolside. Rooftop staff nice. Good location. Front staff unhelpful on arrival - could not find reservation, and would not help by allowing us to find it online. Gave upgrade, though debatable whether the room was any better than the one booked. View not great for 'superior elite' room. Room internet not free (not as advertised). Mosquitos constant in lobby area, where you need to be for wifi. Staff generally aloof, not pleasant or welcoming. Breakfast a chaotic experience - first day better.
Close to the beach Very worn out hotel, unprofessional staff (it took 1 hr to check in), rooms were old, looks more like a 1 star hotel/motel than a 5 star hotel. I would not recommend this hotel to anyone. A true tourist trap!!!!
Other than location, nothing else. There are too many things I did not like about Rio Othon Palace. Here's just a few: 1) They cheat you by playing with words. "Guaranteed Ocean View" room will get you a room on the side of the building with a distant view of the ocean 2) Absolutely rude front-desk staff 3) Confirmed to by e-mail that they would put an extra bed in the room but refused to do so during check-in 4) "Heated Pool" is anything but heated. 5) Said they exchange Canadian dollars but refused to during check-out time. 6) Hotel is very old, falling apart, and badly in need of renovation. Overall, a 2-star hotel at a 5-star price. I will never recommend this hotel to anyone and will use every forum to warn other tourists about how they cheat you.
Location on new YEAR's eve The standard of the room was unacceptable... But the hotel are under restoration and renewing... Which means that our room might be comfortable in the future.
the stunning view of copacabana beach from the room, the cleansiness, the room furniture, services in the hotel swimming pool, breakfast room looks a bit like a canteen rahter than a four star hotel food hall, but food quality and variety is good
Very good location and good/modern facilities
We went on the city day tour and saw the sights. However the weather was misty so we didn't really see Christ the Redeemer too clearly. Trying to cross the road from the hotel to the beach.
Copacabana is not the best place to stay in Rio, but apart from that, the hotel was a good choice Very long lines at times for check-in and information.
Great location, very clean room& pleasant and helpful staff Toilet seat was broken
everything but the food, specially location The food at the hotel, room service not very good
Location. The service is really poor., the rooms extremely dated, I would not recommend to anyone and or return.
Excellent location with good view The pool was very small. The breakfast not as good as good as other hotels in this price range, The reception staff were not very friendly or helpful, which is unusual in Brazil.
Central location, good facilities and good English speakers at threception
Location is very good, near from all interesting places the size of the bedding was lower than the bed, lack of a simple coffee machine in room
We were upgraded to a suite with fantastic view. Staff excellent. Good breakfast.
Fairly good location. I cannot really say anything much more that is positive about this hotel. Like most hotels on the sea front in Rio it is grossly overpriced. The beds were poor quality and uncomfortable. The internet service did not work and they charged me US$2.30 for a cup of tea! Stayed at this hotel 21 years ago -it has not improved with time. By the way, there was NO partial sea view unless you put your head 5 ft out of the window.
The breakfast buffet was excellent with a very wide variety of fresh fruit and the view from the beach-front rooms was amazing. The front desk was understaffed and even the most simple request required that we stay in line for 10 minutes. But once you got there the staff was courteous and helpful.
The hotel food was excellent - especially the restaurant. The staff was very helpful and nothing too much trouble. The location was good. I booked a sea view room and a semi deluxe room. When I checked in I double checked the room type with reception who confirmed what I had booked. When we were taken to our room it overlooked a brick wall and no sea view. We were not very happy and asked for a change of room immediately as this is not acceptable. I have read on holiday blogs that this is a regular occurance with this hotel. I would have checked out straight away had the room not been changed.
location i have stayed only for 10 hours, so I didn' t find any! The view was awful! Ask for seaview!
The staff were friendly and helpful and the buffet breakfast was good. The location was good for my business event The room was on an internal lightwell and was very dark. The decor was very dated but there were too few ceiling lights. There were building works going on in the lightwell and this caused some disturbance.
I stayed at the refurbished area of the hotel: Double room with partial sea view (It was not necessary, the sea is a few meters from the hotel). Comfortable facilities. Reception staff and room service were very attentive and professional. Breakfast very good. Thel place where coffee is served is too small, incompatible with the size of the hotel.In despite of this, it was good
staff very friendly and helpful; great location; very good restaurant! rooms not great; adequate however
Location, pool, view, restaurant. Reception clerks are not kind even rude. I think they don't know the word " sorry ". I was confused who is a customer or a clerk. And even they lied to me. (the parking lot was free but not anymore. - This website is also needed to change the information.) I called them to confirm the reservation and parking lot. At that time they said, the parking lot is free but we paid r$20 per day. They said it's paid from 6 months ago. I think maybe I called ghost. They don't remember our conversation on the phone. It doesn't matter to pay for parking lot but they gave me wrong information, lied to me and never say sorry. I want to ask, is this 5 star hotel?, Are they trained about manner?
The staff were plesant and helpful, as stayed previously was comfortable and enjoyable The hotels needs to be refurb asap as it lags behind modern 5 star hotels now, also ran out of silly things like tea, tomato juice and nuts !!!
Great location. Fantastic spacious room. Charging US$40 for 24h internet will make me choose a different hotel next time.
The only things that I believe they value the money you pay at Pestana are the excellent service, the friendly staff and the perfect location. Make sure you get an ocean view room or better choose another hotel. The hotel can`t classified as a five stars hotel, very old deteriorated rooms and corridors, 80th time furniture, awful illumination and appalling facilities. the hotel needs an overall urgent renovations.
The hotel is conveniently located with amazing views over Copacabana beach from the rooftop. The booking.com rate made it excellent value for money compared to published rates. Staff very helpful and friendly. Room was a bit run down - I have stayed here 3 times in the last 6 years and nothing has been done to touch up the rooms - room in serious need of a paint job; bed linen had holes in it, the bedspreads had stains on them - not what I would expect of a 5-star hotel. The rug in the lounge area at the lobby needs a serious cleaning job! Breakfast (optional) rather expensive.
I liked the location, the staff and the lobby/restaurant/bar. The rooms are very dated. Downstairs is very nice so when you see the bedroom is disappointing.
The location is the best you could ask in Rio. The suite was the most amazing I have seen with two doors to a huge balcony where you can have your morning coffee overseeing Copacabana beach.
I like the friendly staff and the great location of the hotel. The rooftop pool was also a nice touch. The rooms were very old and will need renovations.
Very poor hotel for a five star. The room are very old style, not at all comfortable. wireless very expensive. Breakfast very poor also for a 5* hotel. Artificial orange juice in a country like Brasil!.... There is a taxi service associated with the hotel that practice prices very high compared with normal taxis. The price changes depending on the day and worker on the entrance of the hotel, etc....
lifts are excellent and fast. breakfast was always very good. ALL the staff (really all of them) were always very courteous and i felt all my belonging were safe. when i stay in other hotels i always take my passport and wallet out with me, i dont even trust the safes; not here. even when i moved rooms, the staff brought things i forgot to my new room. excellent wifi internet facility. first room i stayed in on the 12th floor was too noisy from the machinery/swimming pool engine/airconditioner. got moved to the 10th floor which was better, but windows facing the beach had restricted stay which limited the views one could get. and the walls felt i tad thin. i could easily hear people in the corridor and coughing from the other room.
Good location - a small hotel compared with others in Rio. Very strict on departure times, unless you are willing to pay a supplement.
Bed was comfortable, breakfast was pretty comprehensive. Nothing else worthy of comment. Hotel is clean and I suppose nice, but for the price paid, it is considered overated and a rip off. Rooms are wood everywhere and coulurs used are a sad blend of same shades. so it feels like your sleeping in a wooden box, Bathroom was small and also no bathrobes incuded, which for a superior double is not the same as other copacabana hotels. Ok for one night passing through, but definetely not a family or long stay venue, Roof top bar is also bad as well. Worth a miss this one unless your stuck which I was.
the safety and well management of the reception the way waiters asks you when in ur way to breakfast about ur room number??
The room and the view over copacobana beach was amazing. Staff were very friendly and helpful
i was robed on the beach at the hotel while sitting in a hotel chair
The manager was helpful, fair and considerate. The hotel and your website did not advise me in advance of a policy against having guests in the room.
Very nice staff
I enjoyed my stay very much and found that everything was comparable to what you would expect from an International Hotel I only stayed for one night so there was no time for likes or dislikes. However I must say that the Breakfast was excellent.
Just a breakfast was good. Many different fruit Hotel really poor. Rooms unbealivble small, like a toilet. Very noisy
excellent customer service and location a little too noisy outside when trying to sleep
Loved the location. Our accommodations were comfortable. Breakfast buffet was delicious! Felt safe in the hotel and surroundings. Would prefer queen beds but we managed okay on the double beds. In the states, we are not accustomed to paying extra for a third person. Usually we can put 4 in a room with no extra fees.
The localization, the nearest of the beach
Good staff, good location. Breakfast sufficient. Noisy- even on 7th floor. Single pane old style sash windows let in lots of noise. No roof terrace/pool. Hardly "luxurious".
This is an excellent hotel, with very beautiful views over the landscape of copacabana ( we had a view to the beach). The location is perfect, the staff members are friendly and as an online customer you can also benefit from added value services e.g. free internet, late check out, which we appreciated a lot (particularly the no-fee late check out!) This is not so much related to the hotel but when leaving and in case you are looking for a taxi to the airport, say no to the help by the doorman or any taxidriver -vandriver waiting outside of the hotel. In two occassions (including one that i personally experienced) they tried to ripp us off, making a huge u-turn (claiming that there were problems with the police) and tried to ask for 75 reals. You should not pay (by no means) no more than 50 reals for this distance (40smthg average). ( we had a fight with the taxi driver, kept his license plates etc--available upon request--). You are better off, to stop a yellow cab on the road yourselfs, and you will pay the decent. legal price.
the hotel rooms are outdated (room 202)
The Hotel was as exccellent location.The rooms were a bit small for 2 people.The beds were clean but the over covers were old The reception is too old and dull not at all inspiring or making the guest feel at ease.May be it needs newer furniture and some more positive energy.The hotel bathrooms are too old and not very encouraging.The TV was fizzy and not easy to watch some channels.
The location Bar naff, expensive,dull boring nil music. Didnt like 2 c laptops used over breakfast. Staff took no action on it.
The location of the hotel is perfect! The rooms are big but old..... Wonderful breakfast buffet.
facing copacabana beach bathroom facilities
I liked the breakfast...eggs, fruit, pastries, meats, cheeses, and coffee The shower in my room was actually one of the best I've ever had. The steam room was nice and the view from the pool waa spectacular. Elevators were a bit shoddy. Overall, I had a pleasant stay Elevators, towels, having to put my key card in a slot in order for the lights and a/c to function.
Location is very good I find it quite expensive
This hotel has many great advantages: 1. location- to the beach and Ipenema 2. access to restuarantants & supermarkets 3. outstanding staff (Cesar was outstanding) 4. rooftop view of the Christ Reedemer 5. breakfest was pretty good 6. guest atmosphere was pretty cool Furniture is a little outdated..
They were so attentive and accommodating
I was very disappointed to arrive before midday and be charge for an extra nights accommodation when I actually only stayed for one night!!!!!!!!!! Constant work by the pool, and workmen sleeping on the floor all afternoon
location, room is very comfortable. breakfast place is too small and always packed. you have to pay for the safe deposit box in your room? absurd!
Wonderfully helpful registration staff. They were helpful in finding restaurants and booking trips. We didn't speak the language and needed assistance. The rooms were clean functional and unique. It would be helpful to have a clock in the room but that is not really a complaint.
The location. No.
Wifi was reliable and breakfast/location were OK - about a 5 minute walk to the beach in a pretty decent and well lit neighborhood. For US travelers, this is very reminiscent of the highway motels you may have been to in the early 90s - cable TV on a faded CRT tube TV, weird controls for the lights, noisy wall air conditioning unit that sort-of worked and bathroom that's sketchy in every way possible - with a dripping shower to boot. Staff at checkin wasn't too interested in offering maps, directions, suggestions - felt very awkward having to pry some details out of them and all answers were one or two words. They were quite chatty about offering tours and doing currency exchange. At $250/night this is borderline criminal of an accommodation but they are cashing in on the Olympics.
I reviewed this hotel in full on my website, please check it out. Alistair Casey http://alistaircasey.com/blog/hotel-atlantico-copacabana
I liked the service the staff provided. I can't remember the guys name at the front desk. He was really nice and spoke 34 different languages which is a plus. The elevators, to small.
The hotel was what you would expect for the money. The rooms were nice and clean, the breakfast was good and there was a roof top pool We booked this hotel because they said that they had a airport shuttle service, they do not. The staff could have been more helpful and they charge 50c a minute for the internet.
Location. The bedding was thread bear and dingy. They charge for ice. No iron.
For the value of my money, this was perfect hotel. It was clean, great location ( Copacabana, Metro and restaurants). The staff was polite (Vinnie, Amanda and Rene were remarkable). I found the mattress a bit uncomfortable, but not intolerable.
the location was good the room was dirty and dusty, , TV did not work, AC was broken too! had to change room. second room the toilets broke. The room service was terrible, it took 2 hours for the food to come and the food was aweful. The swimming pool had so much bleach that my shorts have bleach stains!
Excellent location in Copacabana. Very helpful staff - front desk, restaurant in particular Watch out for the weekend groups from Uruguay in Friday out Sunday they take over the pool area and adjacent areas on 14th floor - very noisy!
Good breakfast, city tours, good airconditioning Poor internet connectivity...the connection was breaking up
The staff of the hotel was great, especially Mr. Mario Rene from reception. the stars assigned to hotels in Rio de Janeiro should be reviewed. In general, a 4 stars hotel in Rio is equivalent to a 3-star hotel in europe and this hotel is no exception.
Location is good Doesn't qualify as a 4 star hotel. I booked two luxury rooms and recieved 1 basic room and another room which was low level. The facilities are old and the room was not 100% clean. Before charging more than 100 dollars per night, they should take a close look at how a real luxury hotel looks like..
THe air conditioning, the roof top pool and also the wide choice of television channels.
Customer Service, Izabel reception Manager is very efficient and helpful.
realy nice staff , thanks ! the famous restaurant "cipriani" seve food warm up again !
Beautiful. There is no bar or restaurant in the main building. Needs more.
Excellent location on Copacabana Beach. Minutes by taxi to Sugar Loaf, Ipenema and plenty of graet shopping along sidewalks and indoor malls.
Location is fantastic, unique experience to stay at a hotel which forms part of the Brazilian history. Luxury but with good taste. To wake up, open the windows and see all of Copacabana is incredible!
Awesome location across from the beach. The rooms and facilities are excellent. The staff are very helpful .. The pool area is in shade most of the day. However the water is slightly heated. We ate at Wee which was disappointing. The food and service were just OK. I ordered Pad Thai. Having just returned from Thailand - this was a poor substitute.
Great Service! Great restaurant MEE! Cesar with guest relations made us feel so welcome. Would definitly recommend this hotel. I look forwardto staying at other Belmond properties in the future.
This hotel is uber-glam! The building is stunning and the rooms are both large and elegant. The people watching here is primo. In addition, the staff (especially the concierges) are some of the best I have ever worked with. I would highly recommend splurging on this hotel to make your stay in Rio unforgettable.
Its been a firm favourite of mine for more than 10 years during my business trips to Brazil, Hotel has undergone some excellent re-styling for both accommodition and Hotel lobby/restaurant-bar facilities. If you can get booked in the go for it. Bath robes probably need changing out - A minor complaint only and should not be seen as something which ruins the day.
Not a lot. There were massive reno works which were very noisy and the front of the building was a total mess. A temporary reception desk was there but the staff were very slow and no apoligies for the mess. The rooms need a good paint job and the bathroom was something out of a bad 80s movie!
The location The value for money is not too high. Large room good bad but poor furnished, courtains are old and ruined ... Given the location and the range of other hotels in the area it is pretty fair.
internet connection was very poor
the kind staff, the good location, the reasonable price
Location near Copacobana beach and helpful staff The insects in the room, including cockroaches ;(
the location is marvellous. my room was in the 12th floor. the elevator will take you to the 11th only, then you have to use the stairs. i asked fo a king bed, they gave me a room with a two beds.
Pleasant staff, excellent location, comfortable common areas. Room was good, large, with king-size bed and patio. Buses from airport will drop guests outside hotel; buses or metro to Downtown can be caught a couple of blocks away. Bathroom fixtures old.
Recently refurbished on the ground floor to an extremely high standard. My room was 12th floor with personal balcony and overlooking Copacabana. Bathroom was a bit dated and needed sorting but this did not prevent me having a great time.
The reception staff were excellent, especially their English, were always ready to offer assistance and provided us with lots of local information and recommendations. The view from our room was magnificent.
Friendly staff, beautiful views from balconies,rooftop pool, and gym. Good food, reasonable prices, great bar service at pool. The rooms were slightly disappointing, but still reasonably priced. Maid service may have skimped on certain things, but overall staff was very respectful and attentive (even if there were some language barriers).
Great location. Great view of Copocabana from balcony. Good room & breakfast. Lifts slow. Small bathroom.
Helpful staff, good location. In a city with many hotels of varying standards the Porto Bay Rio is a safe and comfortable choice. It rained!
The location was excellent for holiday atmosphere in close proximity to all the major sights. I particularly enjoyed the free use of the bicycle especially as the safe track was just across the road. Cycling the length of Copacabana beach was a holiday highlight for me! Nobody back at work will believe I did it! I was disapointed there was not coffee-making facilities in the room - especially being in Brazil! It would also have been handy for an iron to be provided in room.
The location of the hotel is very good and we had a large bedroom with a wonderful view over Copocabana beach
Very helpful and friendly staff. Outstanding breakfast buffet with gorgeous view! Very clean rooms. Great location to walk to the beach (hotel provides chairs, towels,etc.). Many nice restaurants in walking distance. Breathtaking bar on 20th floor. We felt always very safe! Can't think of anything!
It is a great location It was extremly expensive for what you offer. Just an average room for a very high price.
Helpful and english speaking front desk. Magnificent location and view on the Copacabana beach. Good breakfast. Rooms were very comfortable, clean and new. Nothing at all.
The rooftop pool has excellent views of the beach and the breakfast was great! The room was a bit small and the bath very small given the price paid.
It is right next to Copacabana Palace. It's on the main street, with access to Brazil's sites Service, they still have a lot of work there. The elevators are slow, and surprisingly stupid (on several occasions it would just pass my level without stopping, and I'm on the 18th floor). On several occasions I found them to lack resources to help with their quality of service.
The hotel was clean modern, amazing staff and just perfect. We would highly recommend this hotel and I would go back if returning to Rio. We overlooked the Copacabana beach from our room, which was beautiful. Our room was stunning and so clean.
The new renovated rooms are valueable for the money.
Great location. Friendly staff need continuing renovation. Interest service can be spotty. Plumbing problems.
View Overpriced by 30 - 50%
The hotel has a very good between Copacabana and Ipanema Staff very helpful Think that the hotel is ready for some renewal
The water that came out of the shower was either freezing cold, or boiling hot- it would change by itself during a shower without reason, so I burned myself a few times.
Proximity to city, copacabana beach, shops, transportation and restaurants. Internet connections were not always at 100%. Lots of disconnects, but staff was good at crediting unused time.
Location and breakfast were very good The facilities (incl. rooms) were pretty old and not well maintained
The breakfast, the night shift, The day staff, the reservation office, only the staff was here could not speak to a supervisor, every one in holiday, the cleaning staff are very nice, no late check out very strck,
good service, price, cleaniness
Fairly cheap price for the location. Staff let us keep our bags at the hotel for a few hours after we checked out. Good water pressure in the shower. The rooms had very little sound insulation. Everything happening in the hallway sounded like it was in the room. Workout facilities aren't available until 9 am.
The staff was very friendly and very helpful. The staff spoke English and other languages to accommodate all guest. The location and it's close proximity to the beach was very convenient. I would definitely stay here again!!! I didn't like that I could not invite a guest up to the room.
Location poorly mantained, a bit moldy
Convenient location, a nice outdoor pool, and ok gym (though tiny) Difficult staff, very unfriendly and un-accommodating, spent most of my first day arguing with them about a mistake on their end - first with my room, then with the price. Dirty towels, sheets, room overall
The staff were amazingly helpful and friendly. My upgrade to a suite was a pleasant surprise. Wall-mounted flat-screen tv was great. The decor is outdated, and needs updating.
The Hotel was very nice, and the staff where very friendly
It's near to Copacabana beach. You can borrow a towel for the beach at the reception desk. I booked a Luxury room, I do not want to know how look like the Standard ones. I was really disappointed by the hotel and the services.
Great location in Copacabana, very helpful and knowledgeable staff. Rooms are small but have everything you need. The wireless is sometimes too weak in the rooms.
The hotel is good located and staff is friendly. I was on 11th floor but still little bit noisy.
It was a nice hotel, the size of the room was pretty big, the location and the swimming pool on the roof were great. Staff is very nice. There was a terrible smell in the room, the AC in the lobby was really too strong
The staff was very friendly, it was clean and 1 block from the beach. I would stay there again.
Hotel facilities, care of personnel for the guests, quality of the rooms were all very good. Location of the hotel is convenient. Close to the beach, yet off the busy Av. de Atlantica and close to the metro. no
Rooms were very nice and clean...breakfast was wonderful!
Very friendly/helpful staff. Great location.
The excellant hospitality and ambience none
Location, breakfast and good view from roof. Hotel very expensive for poor quality rooms and customer service.
Good breakfast, located in a correct area. Fair quality/price ratio. Good for young couple or short stay Noisy, a bit old, minimum confort. Should be considered as a 2star hotel (based on french standard). Note: Don't ask the hotel to call the taxi it will cost you at least 60 brl which is expansive compare to regular price.
The hotel has charged my credit card in advance, 2 weeks before I arrive to the hotel, they shouldnn't do that as the website said it should pay upon arrival, it's terrible!
Great location (close to Copacabana Beach, restaurants and shops) only two small lifts in the hotel and one of them was broken down for several days, fruit salad was fresh on Monday but brown and juicy on Friday, staff was unfriendly, the restaurant was full every morning and staff was too busy to clean the table with something else than their own hands, noise coming from the street (even if the bedroom was located at floor 10!), paid 5R$/day to have a safe in the bedroom, swimming pool is a baby bath
I really enjoyed Hotel Bandeirantes, I found the staff very friendly and helpful, the room clean and large, and the breakfast was really good too. My final price ended up being even cheaper than I had booked originally so all around I was satisfied. Short walk to beach, lots of shops and restaurants just a block away.