Overview

Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

Rp 2,200,000+

Overall guest ratings

7.4/10 Good
Based on 2,317 reviews

Review highlights

  • 8.7
  • 8.1
  • 5.9
  • 5.8

Good to know

  • Clean rooms
  • Pleasant entrance area
  • Wonderful sightseeing

Nearby

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    About

    The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco, 2 blocks from the Powell Street cable car.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Airport shuttle (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,317 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      8.9 "89% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
    • 7.3 "Good pool."
    • 7.3 "Good cleanliness."
      7.1 "71% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.3 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Sufficient wellness & sports facilities."
      5.3 "For only 53%, the fitness area was satisfactory."
    • 5.7 "Average value."
    • 5.7 "Internet is average."
    • 4.2 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.7 "83% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    7.6 Good
    Based on 1,112 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.3 "Good cleanliness."
      7.1 "71% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.9 "Average value."
    • 5.6 "Internet is average."
    • 5.4 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.3 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.7 "83% criticized the small bathroom."
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    Overall rating

    7.0 Good
    Based on 648 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.3 "83% thought it was clean."
    • 6.5 "Food is average."
    • 6.3 "Vibe was decent."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 5.0 "Average value."
    • 4.7 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
      4.6 "54% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.6 "84% criticized the small bathroom."
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    Overall rating

    7.2 Good
    Based on 324 reviews
    • 8.6 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.5 "Vibe was decent."
    • 6.0 "Average value."
    • 5.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."
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    Overall rating

    7.2 Good
    Based on 231 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.4 "Food is average."
    • 6.0 "Vibe was decent."
    • 5.8 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.0 "Not very comfortable."
      2.0 "80% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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