Shanghai Grand Trustel Purple Mountain Hotel, Shanghai Hotels from Rp 1,400,000

Guest reviews

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Couples
Families
Business
Solo

Overall rating

Based on 5,665 reviews

Location

9.7 "Terrific location."

9.7 "Easily accessible by car, said 97%."

9.9 "Near to public transport, according to 99%."

9.8 "98% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

9.3 "93% liked the proximity to sightseeing."

8.8 "Business sites within easy reach, said 88%."

10.0 "100% thought it was easy to get to the train station."

8.0 "Good access to the airport, said 80%."

10.0 "City centre within easy reach, said 100%."
Food

9.6 "Food is to die for."

7.8 "Yummy desserts, said 78%."

10.0 "100% loved the menu selection."

10.0 "100% enjoyed the snacks that were offered."
Cleanliness

9.1 "Perfectly clean."

9.1 "91% said rooms were clean."

9.6 "96% thought it was clean."
Service

8.9 "Great service."

9.1 "91% found the staff to be very friendly."

9.0 "90% thought the service was very professional."

7.8 "78% said the reception staff was great."

9.1 "Management was excellent, said 91%."

9.1 "Housekeeping was great, according to 91%."

8.6 "86% found the restaurant service to be one of the best."
Wellness Area

8.8 "Very nice wellness & sports facilities."

9.6 "top-notch fitness area, thought 96%."
Room

5.9 "Rooms are ok."

5.6 "Cleanliness of the bathroom was average, said 56%."
Vibe

5.3 "Vibe was decent."
WiFi

5.2 "Internet is average."

5.3 "53% thought the wifi quality was ok."
Comfort

4.1 "Not very comfortable."

2.7 "73% said rooms were small."

1.2 "88% criticized the small bathroom."

3.0 "Air conditioning was criticized by 70%."

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Overall rating

Based on 283 reviews

Location

9.7 "Terrific location."

9.8 "Easily accessible by car, said 98%."

9.9 "Near to public transport, according to 99%."

9.8 "98% liked the proximity to shopping."
Food

9.6 "Food is to die for."
Cleanliness

9.1 "Perfectly clean."

9.0 "90% said rooms were clean."

9.6 "96% thought it was clean."
Service

8.9 "Great service."

9.3 "93% found the staff to be very friendly."

7.3 "73% said the reception staff was great."

9.0 "90% thought the service was very professional."
Breakfast

8.0 "Breakfast is good."
Room

5.6 "Rooms are ok."
Comfort

4.0 "Not very comfortable."

2.8 "72% said rooms were small."

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Overall rating

Based on 1,019 reviews

Location

9.8 "Terrific location."

9.9 "Easily accessible by car, said 99%."

9.9 "Near to public transport, according to 99%."

9.9 "99% liked the proximity to shopping."

9.4 "94% liked the proximity to sightseeing."
Food

9.4 "Food is to die for."
Cleanliness

9.1 "Perfectly clean."

9.2 "92% said rooms were clean."

9.6 "96% thought it was clean."
Service

8.8 "Great service."

8.8 "88% found the staff to be very friendly."

7.9 "79% said the reception staff was great."

9.0 "90% thought the service was very professional."
Breakfast

8.3 "Breakfast is good."
Room

6.0 "Rooms are ok."
Comfort

4.3 "Not very comfortable."

2.7 "73% said rooms were small."

1.3 "87% criticized the small bathroom."

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Overall rating

Based on 4,022 reviews

Food

9.8 "Food is to die for."

7.9 "Yummy desserts, said 79%."
Location

9.7 "Terrific location."

9.7 "Easily accessible by car, said 97%."

10.0 "Near to public transport, according to 100%."

9.9 "99% liked the proximity to shopping."

9.2 "Business sites within easy reach, said 92%."

10.0 "100% enjoyed the restaurants & bars nearby."

9.4 "94% liked the proximity to sightseeing."
Cleanliness

9.3 "Perfectly clean."

9.3 "93% said rooms were clean."

9.5 "95% thought it was clean."
Service

9.2 "World class service."

9.4 "94% found the staff to be very friendly."

9.4 "94% thought the service was very professional."

8.3 "83% said the reception staff was great."

9.4 "Management was excellent, said 94%."

9.0 "Housekeeping was great, according to 90%."
Wellness Area

8.9 "Very nice wellness & sports facilities."

9.7 "top-notch fitness area, thought 97%."
Room

6.5 "Rooms are ok."
WiFi

5.7 "Internet is average."

5.7 "57% thought the wifi quality was ok."
Vibe

4.9 "Vibe wasn't good."

0.5 "95% criticized the unstylish hotel."
Comfort

4.5 "Not very comfortable."

3.0 "70% said rooms were small."

1.2 "88% criticized the small bathroom."

3.1 "Air conditioning was criticized by 69%."

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Overall rating

Based on 339 reviews

Location

9.6 "Terrific location."

9.6 "Easily accessible by car, said 96%."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

9.1 "91% liked the proximity to sightseeing."
Food

9.4 "Food is to die for."
Service

8.7 "Great service."

9.0 "90% found the staff to be very friendly."

7.7 "77% said the reception staff was great."

8.9 "89% thought the service was very professional."
Breakfast

8.2 "Breakfast is good."
Room

6.1 "Rooms are ok."
WiFi

4.7 "Internet is poor."

4.8 "52% said the wifi quality was bad."
Comfort

4.6 "Not very comfortable."

2.8 "72% said rooms were small."