On time departure, clean aircraft, generally friendly staff/crew.
Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.
The plane was nice and new. Very smooth flight.
Toilets could have been cleaned more frequently.
the staff were pleasant
the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room
Cabin crew, smooth flying
Losing my luggage
Staff managed to change seating due to height. Very accommodating.
Entertainment console dated. Sound very crackly. Video images not sharp.
breakfast was terrible
The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either.
Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck.
Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip.
The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!
Economy class isn't great for a long haul flight but the staff make it much more bearable.
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