Temukan Tiket Murah ke Shanghai

Pro: That the plane took off on time and landed ahead of schedule - not like the trip down to Sydney

Kontra: The entertainment system is non existent and is something that needs to be addressed. The food was a bit better than what was served on the trip down to Sydney but also needs to improve.

Pro: Nice seats in business, good food, nice crew.

Kontra: Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK

Pro: I was updated ahead of time about the status of my flight.

Pro: Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection

Kontra: Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small.

Pro: The number of take offs equaled the number of landings :)

Kontra: My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

Kontra: Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!

Kontra: Hope to keep departure on time !!!!!!

Pro: YES

Kontra: Toilets should never be wet.

Pro: On time

Kontra: 2 times flight per day

Pro: Smooth flight, great entertainment

Pro: Having 2 seats to ourselves

Kontra: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr

Pro: Crew always courteous

Kontra: Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

Pro: GA always Great

Pro: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.

Kontra: The garuda business class lounge at denpasar was disappointing. Food was not fresh.

Kontra: i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you .

Pro: Food wasn't too bad, stewards were pleasant but had to wait ages for water. Like the 2 4 2 layout so we didn't have to disturb anyone for "comfort" breaks.

Kontra: Checking in, a few kg overweight, they made us put the excess into our hand baggage, it meant opening our 4 cases, actually moving things which weighs less than half a kg, complete waste of time, over half an hour. Complete waste of time as it's on the same plane FFS. Entertainment via iPads, poor selection of films.

Kontra: The lounge is awful.

Pro: Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's.

Kontra: I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport.

Pro: nothing to really like. the crew and staff were very friendly

Kontra: kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw

Kontra: My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

Pro: Nil

Kontra: My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

Pro: The number of take offs equaled the number of landings :)

Kontra: Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!

Kontra: I am more than pleased with the service I received, keep up the work Kind regards Shane

Kontra: the food could have been nicer

Kontra: aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard.

Kontra: Connecting Time

Pro: One thing that i love about garuda indonesia is their service

Kontra: The entertainment system need more variation

Pro: Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah

Kontra: Terus pertahankan Pelayanannya....

Pro: Staff very accomadating throughout the flight

Kontra: NA

Pro: Crew always courteous

Kontra: Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

Pro: Very happy the crew was good all in all a good flight and great value for money.

Kontra: Flight delays several hours. Its a very terrible flight. No apology from airlines company too.

Kontra: The lounge is awful.

Pro: Crew were pleasant and attentive and found was simple but OK, with a choice.

Kontra: Legroom appalling. For anyone 6ft Plus it was a struggle and uncomfortable for the 3hr flight. Holding for 25 minutes after landing until parking spot became available didn’t help.

Pro: Nil

Kontra: My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

Pro: Nothing

Kontra: The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either

Kontra: My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

Pro: The number of take offs equaled the number of landings :)

Pro: Arrived on time.

Kontra: Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing.

Pro: Extra touches and super pleasant and courteous staff.

Pro: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.

Kontra: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.

Pro: The crew was great as usual. The food was good

Kontra: Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away.

Pro: Quick boarding, good entertainment

Kontra: n/a

Pro: Cabin crew services very friendly

Kontra: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen

Pro: Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah

Kontra: Terus pertahankan Pelayanannya....

Pro: Quick flight

Kontra: Food was terrible

Pro: Quick boarding, good entertainment

Kontra: n/a

Pro: GA always Great

Pro: Gracious, smiling, helpful cabin crew.

Kontra: Trying to sleep in economy.

Kontra: New Aircraft with more seating space

Pro: Checkin process very smooth

Kontra: Boarding process, and gate assigned is quite far ..

Pro: Food and service is excellent

Pro: Cabin crew services very friendly

Kontra: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen

Pro: I loved the food and the headrest bit.

Kontra: nothing really!

Pro: Comfortable seats , clean modern aircraft .

Kontra: The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking

Pro: Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's.

Kontra: I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport.

Pro: onboard service was good

Kontra: 17 hour delay

Pro: The crew were pleasant.

Kontra: The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun.