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Mercure Swansea Hotel

Phoenix Way, Swansea, SA7 9EG, United Kingdom
+44 844 815 9081

Rp 1,004,800+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.6/10 Good
Based on 865 reviews

Review highlights

  • 9.1
  • 8.7
  • 4.8
  • 4.4

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Enjoy tranquil lake views at the Mercure Swansea Hotel, a gateway to the Brecon Beacons and Gower Peninsula. This 3-star Swansea hotel is set in landscaped grounds, 3 miles from the city centre. Complimentary high speed WiFi is available in the 119 guest rooms and throughout the hotel. The Brasserie and Bar welcome you after a day of exploring. Wind down in the Feel Good Health Club; relax in the indoor heated pool or work out in the fitness centre. The 9 meeting rooms welcome up to 100 people.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Laundry facilities
    • Air-conditioned
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 865 reviews
    • 9.1 "Internet works perfectly."
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 7.4 "Good breakfast."
    • 7.0 "High comfort."
    • 4.8 "Value below average."
    • 4.4 "Bar is not good."
    • 3.4 "Bad amenities."
    • 2.8 "Disappointing wellness & sports facilities."
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    Overall rating

    7.9 Good
    Based on 510 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.0 "Location is great."
      10.0 "Great parking, according to 100%."
    • 7.4 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      7.7 "77% thought it was pleasantly quiet."
    • 7.3 "Good breakfast."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 4.7 "Value below average."
      0.8 "The price was too high for 92%."
    • 4.3 "Bar is not good."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.9 "61% didn't like the architecture."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall rating

    7.2 Good
    Based on 147 reviews
    • 8.8 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.7 "Average comfort."
    • 5.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 4.7 "Value below average."
    • 4.5 "Bar is not good."
    • 3.7 "Pool is below average."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    Based on 17 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.1 "Good cleanliness."
    • 6.3 "Food is average."
    • 5.5 "Rooms are ok."
    • 5.0 "Average value."

    Overall rating

    7.5 Good
    Based on 190 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 7.0 "High comfort."
      8.0 "80% said the beds were comfortable."
      7.8 "78% thought it was pleasantly quiet."
      8.6 "86% thought rooms were spacious."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.0 "Average value."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
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    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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