Recent reviews
- All reviews
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- Neutral
- Negative
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6.8
Center of the city, with access to many restaurants, and most importantly my Client. Old, room needs updates. Moldy fountains.
review from KAYAK -
10.0
Great hotel. Right down town. Lots of food options within a few minutes walk. Good conference hotel.
review from KAYAK -
10.0
The staff were amazing! Very nice hotel. Wifi not included. Not crazy on the fact that they make you pay for it.
review from KAYAK -
9.7
Very clean and comfortable, good lighting and great view. Exelent location to downtown entertainment,food and attractions. Ice box or mini fridge is always a nice for a stay but not included in the standard room. Cable included in room not easy to navigate.
review from KAYAK -
10.0
Great hotel in a great location. Excellent staff and facilities. A very festive feel throughout with the MLS Cup in town along with the holidays. Would highly recommend.
review from KAYAK -
8.5
Front desk staff, comfortable beds Room cleanup missed a couple items
review from KAYAK -
10.0
Front desk staff was giving us wrong information to gain access to pool. We made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys reprogrammed twice & later found out we were not using the right elevator for access. Then the Hot tub jacuzzi was out of order during our entire stay, but front desk was not aware of.
review from KAYAK -
8.5
Staff is really nice. Room had a great view and the hotel is located at the heart of the financial district and a walking distance from major Toronto attractions. Great to do business and explore the city. They charge extra for wifi. Free wifi is provided to some SPG members under conditions that are not consistent across Sheraton hotels.
review from KAYAK -
10.0
We planned a quick trip to Toronto for our anniversary. We were just staying for the night with plans to take a dinner cruise along the Toronto harbor. The proximity of this hotel made it possible for us to walk to our cruise from the hotel. There was parking for our car in the City Hall parking lot directly across the street from the hotel. The room was clean and spacious and we got a very reasonable rate booking thru kayak. The hotel is located in the heart of Toronto's harbor front, which was great, but there was a Toronto Blue Jays game the night we checked in and the traffic getting to the hotel was pretty bad. In general traffic was extremely slow. Our drive from Rochester, NY to Toronto typically takes around 3 hours. We spent seven hours just getting to Toronto on the day we checked in. The NYS thruway was backed up. The Bridge to Canada was backed up. The QEW was backed up. And downtown Toronto near the Blue Jays Stadium was backed up. Just made for a stressful arrival.
review from KAYAK -
8.0
a lovely room and comfy beds, the staff very attentive and professional this days charging extra for wifi in the room seems excessive the water in the shower could be few degrees warmer for comfort
review from KAYAK -
9.4
Comfortable bed, clean, great location.
review from KAYAK -
7.4
The staff was fabulous The carpet in the room was filthy. There was a red stain between the beds that was unacceptable.
review from KAYAK -
3.7
The room and the view. The being woken up at 5:30 am by a fire alarm that went on for 30 minutes, only to have a jack hammer being used 2 hours after that. Barely anyone in the hotel spoke to us, and it took over an hour to check out and get my deposit back. Will never return.
review from KAYAK -
3.7
Nothing I asked for s king bed, they gave me 2 doubles, they did not accommodate me by upgrading my room. They gave me a $30 breakfast voucher which did not even cover half my meal because the food was so expensive. The food was gross. The service at the restaurant was crap. I would never stay there again .
review from KAYAK -
5.3
Location was ok, staff was very nice Hotel is very old and needs a serious facelift. Rooms need more modern ammenities.
review from KAYAK
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10.0
Great hotel. Right down town. Lots of food options within a few minutes walk. Good conference hotel.
review from KAYAK -
10.0
The staff were amazing! Very nice hotel. Wifi not included. Not crazy on the fact that they make you pay for it.
review from KAYAK -
9.7
Very clean and comfortable, good lighting and great view. Exelent location to downtown entertainment,food and attractions. Ice box or mini fridge is always a nice for a stay but not included in the standard room. Cable included in room not easy to navigate.
review from KAYAK -
10.0
Great hotel in a great location. Excellent staff and facilities. A very festive feel throughout with the MLS Cup in town along with the holidays. Would highly recommend.
review from KAYAK -
8.5
Front desk staff, comfortable beds Room cleanup missed a couple items
review from KAYAK -
10.0
Front desk staff was giving us wrong information to gain access to pool. We made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys reprogrammed twice & later found out we were not using the right elevator for access. Then the Hot tub jacuzzi was out of order during our entire stay, but front desk was not aware of.
review from KAYAK -
8.5
Staff is really nice. Room had a great view and the hotel is located at the heart of the financial district and a walking distance from major Toronto attractions. Great to do business and explore the city. They charge extra for wifi. Free wifi is provided to some SPG members under conditions that are not consistent across Sheraton hotels.
review from KAYAK -
10.0
We planned a quick trip to Toronto for our anniversary. We were just staying for the night with plans to take a dinner cruise along the Toronto harbor. The proximity of this hotel made it possible for us to walk to our cruise from the hotel. There was parking for our car in the City Hall parking lot directly across the street from the hotel. The room was clean and spacious and we got a very reasonable rate booking thru kayak. The hotel is located in the heart of Toronto's harbor front, which was great, but there was a Toronto Blue Jays game the night we checked in and the traffic getting to the hotel was pretty bad. In general traffic was extremely slow. Our drive from Rochester, NY to Toronto typically takes around 3 hours. We spent seven hours just getting to Toronto on the day we checked in. The NYS thruway was backed up. The Bridge to Canada was backed up. The QEW was backed up. And downtown Toronto near the Blue Jays Stadium was backed up. Just made for a stressful arrival.
review from KAYAK -
8.0
a lovely room and comfy beds, the staff very attentive and professional this days charging extra for wifi in the room seems excessive the water in the shower could be few degrees warmer for comfort
review from KAYAK -
9.4
Comfortable bed, clean, great location.
review from KAYAK
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3.7
The room and the view. The being woken up at 5:30 am by a fire alarm that went on for 30 minutes, only to have a jack hammer being used 2 hours after that. Barely anyone in the hotel spoke to us, and it took over an hour to check out and get my deposit back. Will never return.
review from KAYAK -
3.7
Nothing I asked for s king bed, they gave me 2 doubles, they did not accommodate me by upgrading my room. They gave me a $30 breakfast voucher which did not even cover half my meal because the food was so expensive. The food was gross. The service at the restaurant was crap. I would never stay there again .
review from KAYAK -
5.3
Location was ok, staff was very nice Hotel is very old and needs a serious facelift. Rooms need more modern ammenities.
review from KAYAK
