Temukan Tiket Murah ke Toronto

The staff were fantastic nothing was too much trouble and great fun attitudes.

No entertainment systems.

Superb services!

I don't think there's anything I didn't like during my journey

Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific.

The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+

Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!

Not much to like. The flight was okay.

Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage.

It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs

On time

No snavks

Not much choice of good movies

I was very lucky to have two spaces beside me so plenty of room however I know this is not always the case. This plaine was modern with a good selection of inflight entertainment. The on board staff were extreamly courteous and helpful. Food was okay was a good selection of beverages on this flight. You are provided with inlight comforts like blackets etc if you wished to sleep -

No complaints on this flight

Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport

The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights

The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior.

The great service and hospitality of the flight crew. Was upgraded to business class, thanks PAL.

In flight entertainment is through an iPad device which is not fully charged.

It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination.

Food is good

Movie on board is good

Food not so nice

2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided.

Can't think of anything. Trip was pretty nice.

Friendly cabin crew

Over 2 hours late on departure

Service was excellent !

The flight itself was excellent !

I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !

Na

The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport...

Shortest duration

I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!

In flight meal could be improved

Very efficient

Food was not good

Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop

The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special.

The crew were friendly and efficient The flight left and arrived on time The plane was clean

The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help

Cleanliness and no disruptions

The crew were slow to clear the food trays

Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea.

Modern flight and silent Large monitor

Uncomfortable seats Degraded quality of food and drinks

Busines class seats (pods).

Flight attendants were helpful

My Baggage came on the next flight and not on the one i boarded which caused a lot of problems

Professionalism of the Crew.

Business class seat are tired and in need of an overdue update.

Service was excellent !

Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent

Flight delayed, almost missed international connections

Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!

Movies

I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better

We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!

Professionalism of the Crew.

Business class seat are tired and in need of an overdue update.

Friendly cabin crew

Over 2 hours late on departure

Flight attendants were helpful

My Baggage came on the next flight and not on the one i boarded which caused a lot of problems

Loved the good space in seating. Really appreciated it. Mostly crew were friendly and eager to be helpful. The sudoku was the only entertainment I really wanted to use on this flight but it just refused to load. Didn't really matter as I had a good book with me and really enjoyed that.

One stewardess seemed reluctant to help me with cabin baggage. No smiles. Didn't much like the 3 hour delay, especially as my waiting time was already 5 hours, however, I'm sure your were doing all you could to get us safely to our destination as quickly as possible. These things happen.

Everything was perfect and most of all ON TIME Thank you Delta!

Movies

I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better

Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!

flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way

Loved the good space in seating. Really appreciated it. Mostly crew were friendly and eager to be helpful. The sudoku was the only entertainment I really wanted to use on this flight but it just refused to load. Didn't really matter as I had a good book with me and really enjoyed that.

One stewardess seemed reluctant to help me with cabin baggage. No smiles. Didn't much like the 3 hour delay, especially as my waiting time was already 5 hours, however, I'm sure your were doing all you could to get us safely to our destination as quickly as possible. These things happen.

Service and food were fine. Baggage allowance was generous.

There was very little seat space... seemed narrower than usual and knees touched seat in front all the time unless I got them in one particular position, then it was just a very light touch. I don't recall being on a less comfortable flight. It's a shame that it was an 11 hour flight. The next flight was far better although only 7 hours. However, after the first flight I really appreciated the extra space so very much!!

The flight itself was excellent !

I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !

Boarding procedure, flight attendants were helpful