Temukan tiket murah dari Bali ke Toronto

Pro: "nothing"
Kontra: "3 hours delay for a flight of 1 h 45 min"

Pro: "The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience."
Kontra: "Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional"

Pro: "Standard of the flight was good"
Kontra: "Cabin personal was unengaged rude and everything than helpful"

Kontra: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"

Kontra: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Kontra: "all except the seat - always delayed"

Kontra: "flight delayed as usual"

Pro: "The crew is very proactive."
Kontra: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"

Pro: "new seating arrangement is nice"

Pro: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."

Pro: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Pro: "All gud"
Kontra: "Extra things like toothpaste etc must have been provided to all"

Kontra: "90 minutes delayed"

Pro: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Kontra: "Nothing"

Pro: "not too bad"
Kontra: "not too bad"

Kontra: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"

Pro: "Seat uncomfortable even though there was plenty of leg room"

Pro: "We got to our destination"
Kontra: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"

Pro: "Great service and smiley staff"
Kontra: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."

Pro: "Fantastic flight"
Kontra: "All good"

Kontra: "Flight delay."

Pro: "The crew were very polite, efficient and attentive."
Kontra: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pro: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Kontra: "Crew appear disinterested in the service."

Kontra: "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."

Pro: "The crew is excellent. Travelling with baby and they take care of us attentively"
Kontra: "Delayed 30min in the end."

Pro: "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
Kontra: "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."

Pro: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Kontra: "It was pretty good for the price"

Pro: "On time"

Pro: "Everything was on time, with no hitches or major inconveniences."
Kontra: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."

Pro: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Kontra: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."

Pro: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"

Pro: "Friendly staff"
Kontra: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"

Kontra: "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."

Kontra: "Same reason provided for Sydney to Hong Kong flight"

Kontra: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"

Kontra: "when can CX remove those terrible sliding seats?"

Pro: "I do however appreciate that the plane did wait for us"
Kontra: "My flight was delayed and although my connecting flight did wait this was only because a large number of other people on that flight where not only on my flight but where coming in from other flights as well. this seems like really poor management and practice"

Pro: "The extra space was nice, but expected as I paid for it."
Kontra: "My wife's and my seats were sticky and difficult to recline. my headphone socket had lose fitting and neither the airline supplied headphone nor my Bose QC headphone were able to work constantly. The service from the two hosts was poor with very little to no engagement or pleasantries. I compare this with Premium Economy class flights with other airlines I have flown and I will elect not to fly Cathy Pacific again. I also found the food and the service below average. No option for wine on this flight, just red or white."

Kontra: "Boarding gate far end of airport"

Kontra: "Food have to be more tasty"

Pro: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Kontra: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."

Pro: "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
Kontra: "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."

Pro: "Love the icecream you provide."
Kontra: "the food is no so good."

Pro: "This was the cheapest direct flight to Hong Kong so I bought it. Alsonivam a qantas member so got the points. It was a day trip for me to go so I wanted to get some sleep both ways. I'm 188cm and the seats are just a little bit close together to let you stretch your legs but ok. Entertainment system is good and window seat was ok."
Kontra: "Meals are terrible - soft mushy potatoes and scrambled eggs need a revamp, device is s bit chuck it at you. Flight out was 1.15 hours late but suited me other people were put out."

Kontra: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."

Pro: "Spacious seating, good food, excellent trip overall!"

Kontra: "the flight was delayed 1.5 hours before boarding. After flying for around 2 hours, they decided to turn back due to the flushing system was not working in the toilet!!!!!!!!"

Kontra: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."

Kontra: "The food was salty."

Pro: "Na"
Kontra: "Na"

Kontra: "Tv and food"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Staff is the best, very accommodating."
Kontra: "It was an old plane so not much comfort in business class"

Pro: "Comfortable for that sort of journey"
Kontra: "N/a"

Pro: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Kontra: "In-flight entertainment films were a bit limited"

Kontra: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Kontra: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pro: "Excellent service. Very tasty food."
Kontra: "Too many voice announcements, interfering with the entertainments system."

Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing"

Pro: "Great good entertainment n crew provided warm and courteous service"
Kontra: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Pro: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Pro: "Good food, new movies and good leg space"
Kontra: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Pro: "Vree"
Kontra: "A little late"

Pro: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Pro: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Kontra: "The head phones are terrible."

Pro: "Food and crew amazing..I guess Turkish airline going to be best"

Pro: "Largely pain free experience"

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Pro: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Kontra: "No inflight entertainment even for business class passengers."

Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"

Pro: "Plane clean, newish. Went up, took us there, landed."
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Pro: "Nothing"
Kontra: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pro: "Comfortable, on time and as always good service from Turkish Airlines"

Kontra: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Pro: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Kontra: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Pro: "E"
Kontra: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Kontra: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Kontra: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Kontra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pro: "Generally better than other European airlines particularly BA and better priced"
Kontra: "Work to do on consistency with crew"

Pro: "All is good"

Pro: "kayak was poop for help for me."
Kontra: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pro: "their services in the plain and they are very discipline as well"
Kontra: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Pro: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Kontra: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Pro: "Food was great."
Kontra: "Long waits, poor communication, either too warm or too cold"

Pro: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Kontra: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Pro: "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Kontra: "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."

Pro: "Onboard food was good"
Kontra: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Pro: "The food is great and so is the entertainment system."
Kontra: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pro: "Very friendly and willing crew."
Kontra: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pro: "I was upgraded to buisnes class :)"
Kontra: "Every thing was ok"

Pro: "The tv because I got to watch a couple of movies"
Kontra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Kontra: "They was late for boarding The food is bad It's was my bad experience this travel"

Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Kontra: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Kontra: "They lost my luggage"

Kontra: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Kontra: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Kontra: "A lot of turbulence"

Pro: "Crew was excellent, seats are never excellent"

Kontra: "Temperature control. Information about the delay"

Kontra: "Temperature inside airplane extremely hot."

Pro: "live tv, watched the formula one race"
Kontra: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Kontra: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Kontra: "Good"

Pro: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Kontra: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Pro: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Kontra: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Pro: "Nothing"

Pro: "Delta does an overall nice job."
Kontra: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Pro: "Seating was fine"
Kontra: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Kontra: "Departure delayed by 1hr30"

Kontra: "I fly regular this was an excellent flight"

Kontra: "Good"

Pro: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Kontra: "Delta One is a bit jaded on this flight."

Pro: "The crew were good."
Kontra: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Kontra: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Kontra: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Kontra: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Pro: "Food was decent and crew were nice enough"
Kontra: "Seat space was small and cramped. Entertainment was poor unfortunately"

Pro: "On time flight courteous service"
Kontra: "Food"

Kontra: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Kontra: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Kontra: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Kontra: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Pro: "On time"
Kontra: "Take a long time to taxi to the gate & getting off the plane."

Pro: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Pro: "We boarded quickly, in zones. Staff were professional and courteous."
Kontra: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Kontra: "The bulkhead sears had no electrical outlet"

Pro: "Food was ok."
Kontra: "Flight attendants could have been a little more friendly and helpful."

Pro: "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."

Pro: "Very comfortable and didn't feel cramped. Quick flight."
Kontra: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Kontra: "Dutch sub titels on fims would be good"

Pro: "Quick and easy boarding. Quick flight"
Kontra: "Audio entertainment quite limited"

Pro: "Very pleasant customer service, excellent bag delivery service."

Kontra: "Force me to take a bad seat"

Pro: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Kontra: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."

Pro: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Kontra: "Space. Economy on a long flight is not ideal"

Pro: "Crew were good, flight on time, free drinks"
Kontra: "Nothing"

Pro: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Kontra: "Music was a. Bit limited"

Kontra: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Kontra: "Flight delayed. Had to hurry to get to my train."

Kontra: "One hour late after a stay over already 4 hours."

Pro: "The crew addressed me by name"
Kontra: "Wasn't lonng eough"

Kontra: "Expected to pay £30 just to reserve a seat. Most of the top airlines allow this to be done for free. It's about time that Virgin Atlantic followed suit."

Pro: "The crew were nice"
Kontra: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Pro: "Nothing to like about this leg"
Kontra: "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"

Pro: "Usual faultless KLM experience"
Kontra: "Nothing."

Pro: "Staff were professional and polite."
Kontra: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pro: "Everything works and quick to get to destination."

Pro: "Crew was great and helpful despite oversight in my special meal."
Kontra: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pro: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Kontra: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pro: "The friendliness of the crew"

Kontra: "Late departure. Rush to connect."

Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"

Kontra: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Kontra: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pro: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Kontra: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pro: "Helpful and kind crew"
Kontra: "I wish there was WiFi"

Pro: "Best airline in the business quick efficient and outstanding service What else can you say"

Pro: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Kontra: "There were several flight delays and gates were changes a few times."

Pro: "Flight duration"
Kontra: "Very stingy with the drinks Cramped seats"

Kontra: "Not enough leg room"

Pro: "Friendly hostesses"
Kontra: "Flight was delayed 3 hours"

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Kontra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Kontra: "Boarding was chaotic and congested with not much information or order."

Pro: "Great service"

Pro: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pro: "Good flight, very attentive crew."

Pro: "Interior of the plane was clean. Smooth landing."
Kontra: "Pilot did not avoid turbulence"

Pro: "Norhing"
Kontra: "They have mabaged to lost my luggage"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Kontra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Cabin crew were very professional."
Kontra: "Aircraft returned to gate due to fault and was delayed for 45 min."

Pro: "The staff was very helpful and professional. Promp response to calling for attention."
Kontra: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Pro: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Kontra: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pro: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Kontra: "The amount of extras you have to click no to while checking in online."

Pro: "In flight food was enjoyable"

Pro: "The food and the punctuality"
Kontra: "The technology in interteiment is not touch screen"

Pro: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Kontra: "Flight was delayed due to weather in Amsterdam area"

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Kontra: "Nothing to be honest . All positive."

Pro: "Short-hop flight, fit for purpose."

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Kontra: "Not much to comment on here."

Pro: "The included snacks and the seats."
Kontra: "Nothing."

Kontra: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Kontra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Pro: "The crew were pleasant"

Kontra: "Long stop over at Schiphol. Too Long!!!!"

Kontra: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pro: "No chargers or tv on planes"
Kontra: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Kontra: "The seats in economy were a little too small for a 12 hour flight"

Pro: "Free wee cake."
Kontra: "Nothing in particular."

Pro: "Quick (relatively) flight."
Kontra: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pro: "Loads of leg room"
Kontra: "Loved everything"

Pro: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Kontra: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Kontra: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."