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Its location, cleanliness, and friendliness of the staff
LOcation and warmth at night TV could not be used without a E25 payment and no keele in the room
Location and staff were super, breakfast was very good that they did not have free internet/wifi
there was only smoking rooms available when we arrived as myself and my husband are not smokers we declined this room and were advised a non smoking room would be available in an hour. When we returned we were delighted to be told that we were to be upgraded to a nicer room. It was wonderful. Staff lovely and very helpful. Central location close to everything. I was disappointed in the spa. The girl was pleasant and helful myself and husband booked in i tried the celtic tradition thought it was quite a clinical invironment it was rushed and over very quickly she was working on her own and was moving from room to rooom between my self and my husband it was not as relaxing as other spa experiences i have used in hotels i have stayed in. I would not be recommending it as it is too costly for what we received
staff very helpfull,centrel area. no breakfast in price.no coffee use in room.
Nice and clean place, services excelente and really in the middle of the city
the room and the location
Everything was good
Friendly staff, late checkout no problem, Room exceptionally clean and perfect location! The 2 things I look forr in a room dissapointed me. Comfy bed & pillows, and good Shower. Bed was hard and full of springs. Pillows were paper thin. Shower went from freezing cold to hot and varied water pressure. These bad points took everything away from the good. Think twice.
THe hotel staff were very helpful and friendly. The location of the hotel was excellent both with regard to the tourist spots, restaurants, and the train station. Our room was spotless. We stayed 5 nights and couldn't fault anything. We had a room located at the front of the hotel and there was no noise at night. The airconditioning worked very efficiently and could be controlled and was practically silent! IWe would certainly stay here again.
Spacious room,nice large bathroom. Comfortable with friendly atmosphere. A perfect location for city trip. I missed a large bottle of water in the room (complimentary or payable)
Excellent location right by the train station! It's a gd neighbourhood, at least not dark quiet streets since traffic is high all the time. It's close to the old quarter, and have easy access to buses to the beach. Rooms' quality are excellent for this price... great attention to details as all rooms are scented! Great, new facility... excellment value for the money. For this price, it's hard to find any complaints.
Excellent value for 4 star hotel in city centre. Staff helpful. Recommended. Room was quite small but was described as standard.
Location & price
Excellent location by the main train station and metro system and close to all shops, bars etc in the centre.
Friendly staff, excellent English Location very convenient Excellent decor Not well sign posted from the station
near the city center and train station. stuf need to have beter english speeking
Style of the hotel - modern and fairly minimalist. Convenience for the rail station. My room was slightly too small. The woman who was the only person in charge of the dining room and the bar at 10.00pm was very grumpy when my colleagues and I wanted a drink. We had to get the reception manager to phone her and order her to serve us. This she then did, but with looks that could have killed us.
The staff is nice and helpful. Location is absolutely perfect, especially if you coming/leaving by train, like we did. room was clean and neat. They let us in very early, so we checked in somewhat between 10 and 11 am! The breakfast aria is very small and we have to wait while somebody vacate a table. Breakfast itself is just OK, nothing special and definitely not worth 15-20 EUR per person. Go out and it somewhere local. We got room with "nice" view on the wall ... so curtains close all the time.
problems with meal, nothing available from set menu which were suitable so only one of us ate so we lost money which hotel wouldnt refund said it had to come from yourselves food
Great hotel with Modern decor. The room and bathroom were spacious.It very close to the Valencia Train Station and walking distance to the main sites of interest.
Really good bed
The location was very good in the centre and walking distance from important land marks.
The location of the hotel is excellent right in the downtown (the old part of the city). Easy access to the railway and subway stations. It could be a little bit noisy due to the restaurants in the area.
Some of the nicest, friendliest staff anywhere. Location is the best: city center, shopping, historic sites, metro, train, busses, direct connection to airport, etc. Just around the corner is Baldo, highly recommended for tapas, drinks, and meals. Pedestrian streets cut noise tremendously. (But read further about surviving other noise . . . ) Not a criticism of Sorolla Centro specifically, but Spanish construction methods and materials simply do not allow for good sound insulation either internally or externally. Even four- and five-star hotels in Spain have this problem. always bring earplugs and choose a hotel like Sorolla Centro away from a busy street. (If you ever think you were in a sound-proofed hotel in Spain, it was because you had well-behaved or nonexistent neighbors and the city was unusually dead during your stay.) Other than this very general comment, I have no criticism of Sorolla Centro and recommend it highly!
Room was ok, no troubles and it was clean. We did not like the location very much, although very central, room was not super comfortable, e.g. no drawers to put things, atmosphere was kind of standard (not nice), no balcony, no view, no nice seats (only one chair) and as for the temperature it was very warm and pressing (not fresh). In the bathroom there is no airco.
perfect location, in downtown Valencia. Noise from the street at night
Location is excellent, staff professional, room modern and quite spatious, balcony overlooking the street very nice. No complaints at all.
It was so close to the main train station we actually walked past it at first. Very clean, modern fixtures and fittings, free wi-fi Disgusted to find that after leaving they added a charge from the minibar that was not used during our stay. Also it was the start of November which must be classed as Winter in Spain but at 23degrees this was hot for us travelling from England and the air-con had been switched off to be used as a heater only, so we had to leave the window open all the time as that is too warm to sleep
It was centrally located. No coffee/tea making facilities.
Good service (almost as in a 4 star hotel), quite tasteful room etc., close to the old city. The price of breakfast was 8EUR and for that price it could be better...
Close to the city center, got good information about the city. The beds were too hard for us.
Modern, rather luxorius hotel in the heart of Valencia city. The room was a good family room, modern and stylish, with everything we needed. Not friendly staff, rather unyelding, expensive parking, in a room for that kind of price breakfast should be included. Expensive breakfast.
Staff was very helpful and friendly, food was excellent, located near shops and the city centre. Rooms were tidy and met all our needs!
Good location, good value, excellent service. Only one key for four people given out.
Hotel was great with good facilities! However we had 2 rooms broken into & items taken. The Hotel staff then delt with in a very poor manner and in fact are still awaiting a resolution!! Theft from Rooms & way it was dealt with!
Friendly staff. Good Breakfast Internet connection did not work from my room, from the lobby ok.
Great room, great staff.
its location and price everything was fine
Location, close to Metro,train station,city centre.
The Hotel was less than 1/2 mile from the aerobus drop off. It was well situated by the city centre. The room we stayed in had a high standard of cleanliness, as did the parts of the hotel we saw. The staff were all friendly and polite and accepted our poor attempts at speaking spanish in good faith! Unfortunately no hotel bar
Staff was very helpfull Breakfast room too small
Perfect location, helpfull staff, quiet room thanks to very good soundproof windows, dicent breakfest. We would recomend this hotel for adalts for short stay size of the room, lack of hair dryer, iron and cofee maker
The hotel is central and fine as long as you realise its just for sleeping and breakfast as no other faclities available in the hotel however plenty of places around the hotel for leisurely drink. Basic but for the price its good
front desk staff very helpful and location only noise from building next door but we were up early so was ok
position and price The heating was centralized and could not be adjusted. We found the room too warm
only stayed 1 night . hotel in great location for traveling. everything ok, coffee could have been better
good position, close to all shops and places to visit.right in the centre within walking distants of bars and resturants.
good location, friendly staff too small tv, no pc with internet at the reception, poor soundproof room.
Good location. Really in centro.
Excellent customer service from reception staff, very friendly and helpful at all times. Housekeeping and breakfast staff also very pleasant. Nice fresh continental style self service buffet breakfast. Some refurbishment work going on, so a little noisey, but only during daytime so this did not disturb me whilst sleeping.