Would you like to save as your currency permanently or for this visit only?
The location of the hotel. ACCESS TO THE SELF-PARKING: although the hotel charges the guests per day it does not issue an access card valid for the entire day. Every single time that you want to exit the parking, you need to stop by the reception desk to validate the ticket.
I accidentally left a pair of pearl earrings, silver earring, and a pair of white gold earrings in a small coach bag, after checking out! It's been a week since I checked out, and I happen to call today and indeed, they do have my earrings. The location, but other than that nothing. No free wifi in the rooms only in lobby.
This is a very nice hotel, the staff is friendly, the rooms are very clean and comfortable. It has a very good restaurant, I highly recommend the breakfast buffet. Nice Business Center and Exercise Room. There is a large modern Shopping Mall right acoss the street, that has a good selection of stores and restuarants.
We had an awesome time. The hotel was great. The beach was a lot of fun. Nice waves. The staff was good too.
Great location. Much better than I expected at that price range. Carpet could be updated.
We got a junior suite and the room was huge! King size bed, full size seating area, desk, armoire, fridge, etc. We were there for the San Marcos feria/fair and the hotel was in the perfect downtown location just off the fair route so we weren't inconvenienced by street closures or excessive noise from all the partygoers. The bathroom finishings were outdated but everything worked and we had fantastic water pressure and plenty of hot water. As anyone who has spent any time in Mexico knows, those two factors are always unknowns. The staff was courteous and helpful. My brother-in-law is in Aguascalientes for business often and he is considering switching to the Francia after his stay there. The furnishings were a tad outdated (carpet, upholstery, bathroom tile) and the refrigerator in our room didn't work. Other than that, there weren't any negatives. We may have been able to get another fridge had we asked but we were only there two days and at the fair most of the day.
being situated with Sanborn's was fine.
The hotel itself is extremely scenic (Hacienda style). I was given the Aguascalientes Suite which was probably the best room I could have there. Internet access in the room is poor quality during 'peak' usage time (wireless). Service cannot be beat. Food at the restaurant was superb...just a little slow in bringing out main course. Other than that, I would stay there again.
great place i think might be 4 starz all good think toilet had a little leak
The staff was efficient and helpful. The room was inviting. The pool was great for lap swimming. The breakfast was very complete. The only suggestion: Please put information in the hotel room regarding amenities provided by the hotel: hours of pool use, fitness room use, breakfast, snack area, coffee, etc.