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Waiters are very friendly. Food is nice. Hotel and around is clean.
We like the location, it is near the beach it have a nice park across the street very poor restaurant menu, housekiping make a lot of noise , you have to call them to make your room , bad smell from bathroom, they do not speek english, very used lining
There are very good condition, for a 4 stars hotel, it has internet access (free access), and they consider our request - that to have room with sea view.
location breakfast choice
location, easy access to beach and town The prices for drinks were to high and should be lower. $1.50 for a small bottle of water is crazy and much cheaper at the nearby store
The beach is only 1 minute walk from the hotel. Our room was big enough with a wonderful view to the sea. The breakfast and the dinner were delicious, there were lot of choices. The hotel staff was helpful all the time. Nothing, it was very good.
the food the good
Clening stuff was excelent, food was ok, location is good Service staff was unhelpfull and slow. Buffet was allmost same everyday.
This hotel was compact but nice, it exceeded our expectations in most respects (for a 3* hotel). The swimming pools and sunbathing areas were good, staff excellent, atomosphere very good, location excellent. The room was small but nicely presented and the aircon worked well. There was some building work nearby that would perhaps annoy some people but that was probably due to the time of year (they are preparing for the season). The 'all inclusive' offer was a bit limited and confusing (they have only just started offering this so it may improve). Food was adequate. The pool table area was poor. I wouldn't recommend it for families - more suitable for couples or friends.
Breakfast had a wide selection of food. The room/bathroom was clean and spacious (however the beds were uncomfortable). The hotel's Reception staff were not very friendly or helpful. For example, when we asked where to find an internet cafe, the receptionist just said "probably in town," then went back to whatever he was doing. Also, when we checked in, the staff could not locate our reservation and they made it seem as if we were inconveniencing them by trying to locate it. Contrary to what the hotel advertises, it is not on the beach but rather across the street from it. And if you wish to use it, they charge you 5 Euros (10TL) a day.
Location, modern rooms, gym facilities, clean swimming pool, friendly staff at reception. The TV in the room was too small. Rooms facing street are very noisy, there is no proper selection of shampoos etc. in the rooms and absolutely nothing in the minibar. There were no instructions how to use the safety box and not even the reception telephone number in the rooms. Staff could not print me a proper invoice when I left the hotel because the person 'authorised to use the invoicing system was not present'. They promised to send me an invoice letter later for business purposes but six days on it still hasn't arrived. For these reasons cannot recommend hotel to anyone with proper 4* standards.
From the manager to the wait staff, they are a very dishonest group. The only one I found to be helpful and honest was the maid. Fees changed. I was not aware that I could not bring guests to my room. Cash was demanded and paid for beverages after dinner but were also listed on my final bill. I paid twice because i did not have time to fight as I had a plane to catch. Staff seems to be put out if asked for assistance in anything. It is more like a hostel rather than a full service hotel. I will not stay or recommend...
Location This hotel is mainly for German package holidays it was noisy very busy and cramped. Our personal property was moved by staff we were not allowed to use the fridge in our room. Would not recommend at the height of the season
Fıne hotel, nıce room, nıce pool area, perfect locatıon on Kleopatra beach.
closeness to the beach, and town center, and cleanliness of rooms,
The pool area with the slides, the position of this hotel(very close to the see and also to the center), the animation team. Receptionists
Being across the road from Kleopatra Beach; and ice cream nights. The food was a bit same-same.
The Beach...Swimming Pool....The Food!!! I was in the smallest double room I have ever been in. They cleaned our room every other day.
Great hotel, great value, great food. was a little rowdy with drunk europeans. but the hotel was great.
wonderful food, good staff at restaurant, very clean room every day,a quiet atmosphere in hotel,good location too noisily each evening because of show, staff on reception almost doesn't speak English and sullen.it is difficult to use pool because the guests of hotel occupy pool-beds how hardly not from 5 a.m.
I liked this hotel just because the rooms were clean and it is located near the main beach in Alanya the attitudine of the staff some of them were quite rude and just a few could understand english
the food was excellent, the rooms were comfortable with lovely cleaning staff the majority of the reception staff were unfriendly and tried to rip us off on our last day, luckily we speak fluent turkish so this was not a problem. Too many extra charges in general for the beach and very high prices for drinks. Staff not well trained or organised no one fluent in languages other than German. The swimming pool was too small and not enough entertainments in the evening
location the food .. was not good. and no many kinds of meals at the dinner time
we really felt appreciated here by the staff
Location was excellent
Parking places, near to the beaches and city center. Noise from the aquatic park just in front of the hotel, but just during the day, when normally you don't stay in hotel.
The location, close to city centre and to the beach. Friendly staff, good breakfast for the money.Rather a hotel for 3-4 nights then 2 weeks, since no leisure programm was offered. Really nice room No english TV channel, but it really doesn't matter so much