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The hospitality of the staff the entrance of the hotel. you need to walk a distance to enter the hotel on the main street
Location was fantastic, very close to main shopping areas. Also, lots of pubs and restaurants nereby and within walking distance of everything.
Atmosphere No curtain in the shower
This was a fantastic place to stay. I would recommend it highly. Convienently located near the train station and cruise boat landings.
Nice location The room was reported as superior with queen size bed, though in fact the room was 6 sq.m. with a tiny bed.
friendly staff nothing
Good location close to an event we were attending Television service limited and very poor reception. Shower was a bit low and cramped.
The free use of PC and Internet access in the Swiss Office was great
Lady at reception was very kind give us information about where to go. They also keep our luggage after chekout for a few hours. You fill yourself safe there.
The location is great. It's near to the train station and to the dam. I needed to laundry a pants and, despite of the price (expensive), it was very good. There was a nespresso machine in the room. There wasn't a breakfast. The room is small, but it was ok for two people.
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
localisation in the city and cleanliness of room
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
Great staff, ideal location, room clean and well equipped.
Perfect spot from which to explore downtown Amsterdam!
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
disturbance during stay in room
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
The service was great, if I can afford to, Ill stay there again.
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
Beautiful and comfortable hotel , Great helpful staff everything was great
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
Nothing Thought the hotel was grim - view from window a corrugated iron sheet. Room dark and unwelcoming. Bathroom very small with sink outside the bathroom. Lift was dirty and smelled like a toilet.
Lovely hotel, perfect location. The showers in room are glass, with limited frosting. So if you are with your couple then great, or close friends, but if you are sharing with someone you are not so comfortable with these rooms maybe a little "revealing" and slightly uncomfortable. Personally I didnt mind,
The staff was very accomodating. The rooms were clean, and even though our room was on the busy street, the windows were sufficient to keep out most of the traffic noise.
it was close to everything in central amsterdam which is a bonus less walking breakfast could of been of a wider range to suite more traveling people
Location, design and decor of the rooms I enjoyed everything and can not fault anything
This hotel was in a great location and had very friendly staff. The room set up was a little strange. The bathroom was all glass and lacked privacy. The bed was also placed strangely with the foot of the bed against the wall. This was a very clean hotel, and one of the most comfortable beds I have ever slept in.
The security use of key cards for all access including lifts.Felt safe.
very convenient location, clean, secure no problems
staff cleanliness, old bathroom, dirty old carpets all over the hotel
I liked the newly renovated Star Rooms. I also liked the location of the hotel. There were many aspects I didn't like: - in room 601 (I stayed there between October 5-October 10, the heating was not working. I asked the reception staff to fix it, and they said the automatic heating system has some problems and there' nothing they can do about it. - I had another reservation for October 11-13. I annouced reception at check-out on Oct 10 that I will be late (around midnight) on October 11. When I arrived on October 11, they gave me a smoking room, which was impossible to breathe in. I asked for a non-smoking room and I've been told that there are no more rooms left, because I arrived very late. I found this offensive, as I announced the hotel two days before that I will be late, not to mention that I also left my luggage in the cloakroom. - after long talks, however, I was given a non-smoking room, with twin beds. It is the worst room I've ever been into, 301, it's like a coffin. Take my advise and don't offer it to other clients ever again. Also, this room was cold, as the heater was barely defrost (after turning it to maximum).
Please write at least 15 words
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
Beautiful hotel, very new, nice comfort inside, especially the coffee in the room The glass bathroom door is spectecular, but somewhat unusual for me.
good area and historical building
The Staff, The atmosphere, the cleanliness, and the service...
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
The staff are excellent I do Think Ther price is high
Excellent location, 3 minute walk from Amsterdam Centraal
location, nice hotel
The location and the quality, cleaness of the hotel
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
WiFi did not work in my room (signal too weak) but worked well in lobby
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
situation géographique et le hall This is the list of the main bad points :
It was downtown.
the bed! they got ecellent mattresses. the location is great, right in the historical centre of amsterdam ...
I must say the location was unbeatable for me. Very close to the Central train station and the bars around. The staff was not much friendly. I woke up afternoon due to jetlagging. The housekeeping had left already to clean up the room and change the towels. They couldn't give me extra towel. Indicating "the towel is limited". The room was so small and the bed was small and not comfortable. I wouldn't stay there again!
It's very central location, friendly staff and overall hassle free stay. Too short, next time I'll stay longer!
convenient location, nice accommodations a little noisy during the night since the Red Light District is right behind the hotel
The location of the hotel was central to the main tourist areas of Amsterdam. The room was not very updated and located at the very bottom of the hotel. No elevator to go down and had to go down a few sets of stairs.
Location Helpful staff My room the heat/ac didn't work.....
it was central to everything,good view from our room and the noise from the bells wasn't as bad as people said.hotel had alot of character,fun to walk around it on a rainy day.
location close to Central Station Amsterdam, very close to city Center of Amsterdam ( Dam / shopping streets )
The location was excellent & the room was very clean & comfortable . we had a back bedroom & there was a church very close by which had bells chiming hourly- not so good at 7 a.m.
It is a good locasjon Noice from the chuch bells
Location, breakfast Not making up the room during the day, therefore not replenishing shampoo, tea, towels etc.
The location of the hotel was fantastic, it was so quiet I could sleep with my window open at night - a rarity in Amsterdam! The toilet was half under the washbasin as the bathroom is very small.
It was located at the town centre, the staff were great and helpful, room where clean. The bathroom door was frosted glass, therefore you get no privacy, the walls are bit thin you can hear the rooms next to you.
the hotel is below fair standarard compare to the money i have paid hence i could not see much to say that it is good (one example I would like to bring here that I reserve smoking room but when I checked in i could not find it avaliable!!!) overall hotel stanadarad is below 4 stars
The location is ideal if you want to be right on Dam square and close to the main shopping area. The bathroom was modern and smart, if not very small. If I had been travelling with a companion however, the glass door would have been a problem. The room was small, and whilst supposedly a non-smoking room, still had the smell of stale smoke. I booked all non-smoking rooms for the group I was travelling with, but some had smoking rooms. The rooms that faced onto the main street were very noisy with the trams directly outside. I didn't think the hotel was good value for money, although speaking to people who had stayed in other hotels for the same price, it sounds like it was the better of a bad bunch! It is easy to get around in Amsterdam so I would recommend looking for a smaller boutique-type hotel that may be slightly further to walk, but gives a much better standard for your money.
It was very convenient to all the museums, entertainment and shopping. Lots of restaurants and eating establishments close by.
The best thing about this hotel was the location, which was excellent. My only criticism would be the size of the rooms.
Strategic location in the heart of Amsterdam. Friendly and helpful front desk staff. Front rooms overlooking the main street are quite noisy, especially at night. This could be largely overcome by double-glazing the glass in the windows/doors.
The hotel is within walking distance to most of the major attractions with tram service right outside the hotel. The hotel was extremely quite despite being right on Damrak. The walking directions from the Amsterdam Central Station were not clear enough. I would request adding how to get to Damrak from the Central Station.
Good location. Really central. The hotel staff is helpful as well. The hotel room is a bit small, though the basic necessities is there.
The Avenue is a fine hotel for the price & punches above its weight. My room was quiet which was important as I stayed out late. It is also well sited a 5 minute walk from the station. Check out is at 12 which is good if you do not like being rushed.
For a city hotel, the facilities were adequate. The hotel staff were reasonably helpful.
every time when I take shower, the water always go to floor.
The staff were friendly and knowledgable and the location was amazing for getting around, the breakfast was also good. The walls of the rooms were quite thin and it could get pretty noisy at 4am!
close to city center and not expensive the room (single one) is a bit small for a three star hotel
Check in was easy and the staff helpful answering any question we posed. The buffet breakfast was varied and well stocked with staff replacing any items depleted.
Helpfulness of receptionists. Closeness to Amsterdam centre. Great variety of food at breakfast. We did find it very hot in the rooms during the night but appreciate others might not have.
Central position within walking distance of the rail station and many of the attractions, good breakfast, very comfortable beds. Rooms were a little dreary because there were only wall lights in the room. Not great for reading.
Good location, quiet room and very good breakfast. Room was clean but needed refurbishing
Improve cleaner Small size of rooms
Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop
המלון עובר שיפוץ בלובי שלא ידענו בעת ההזמנה, אני חושב שזה פרט חשוב לדעת בעת ההזמנה, זה לא היה קריטי אבל רלוונטי. 25-5-2015
The location was the best thing. The rooms were small, inefficient handling of processes and nothing that made me feel it to be a "grand 5* hotel". They should take a lesson from Germans in Efficiency... or another grand hotel in their neighborhood.
Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.
NH is the ground zero for Amsterdam
Calmness Had to pay EUR 100 for 4 days of broadband connection. Should be free inside the hotel.
The location Furnishing of the rooms
Location Scruffy corridors and dark bedrooms
Check in/ out not very efficient
Very relaxed friendly atmosphere
We have stayed at this hotel twice now and it is in an excellent central location. The hotel reception is beautiful and the rooms are also in keeping with this. Our recent room was very clean, comfortable big bed and with all the amenities that you would expect. Prior to this we have stayed in one of the suites which are excellent but of course pricey. The general rooms are a good price - not the cheapest but you do get what you pay for. We didnt book the breakfast as this made the room price too expensive.
The bedroom was very comfortable The first room I had was very noisy because the double glazing window was broken - they moved me to another room but I felt the first room should not have been available
great idea was the late checkout on the Sunday Staff very helpful and nice welcome on arrival- rooms were very clean and housekeeping staff did excellent job
Location is strategic, opposite train sation and nearby many attractions -
It a good hotel. One of the best in town. Good location, good room and view.
Location Room was not refurbished
Location and facilities. It was a beautiful hotel. We loved our room. It was great!
It was so easy. Without exception all the staff were as helpful and friendly as could be. Service was first rate. Between them the bars/restaurants and Room service provided a good variety of meals and experience, no chance to get bored there. I found the level of lighting a bit low/dull, particularly in the bedroom. I guess it is fine if you only sleep there, but not if you spend time in your room.
I had stayed at the Barbizon before and found that it was still up to the same high standards as previously experienced.
the room booked was'nt the same room that was shown on the pictures
Nice rooms with large comfy beds. Great location just across from Central Station and the drop off point for the bus to and from the ferry. Staff were friendly and attentive and the price for the room was very reasonable. All in all a great hotel!
Location is excellent. I have stayed in numerous hotels in Amsterdam and the Barbizon is probably the best. NO
I liked cleanliness of my room. It was quite cold, as shutting the window properly was hardly possible.
The location was extremely convenient--just a short walk from the train station. However, this hotel is not ideal for families--it's right in the "green" district and a block away from the Red Light district. If you are comfortable with that (the street it's on is busy and you can small marijuana and loud music abounds, there are a few drunks on the street, etc.) you're only a block away from the Royal Palace. We had to explain a little to our kids what they were seeing and kind of hope that they didn't zone in too much on the window displays in stores on the street. But the room was surprisingly quiet (we had a room for 4), though quite small, had good shower, good television, and the hotel offered free computer use in the basement (though annoyingly not free wifi). Staff was very nice and helpful. Would stay there again, but wouldn't recommend it for families if there are better alternatives in other locations. I wish the hotel offered free wifi. Free breakfast would have been a plus, too.
only stayed for 1 night however hotel very clean and staff very friendly. Best thing is the location to the night life
Location based right near to red light district area. Which is very nice cuz of the location again.... cars cant go thru the street.
Fairly newly renovated, but rooms shows already wear-and-tear. 24H noise from the party street outside. Serves no breakfast.
Very Central in red light district, easy walk from the train station. Computer available downstairs. WiFi was not free, i think for the price it should be.
Close to the train station and within easy reach of all transport The room allocated was in the attic on two levels with the bedroom being accessed by very steep stairs and the bed required crawling into as no room to walk either side.
I liked the location it was very close to everything, I would definetly stay here again.
Clean and Position good, staff nice enough. The worst layout of rooms possible, tiny rooms, no door on toilet, smelt of smoke, It would impossible to get out of the Hotel in an emergency.
was very modern and clean. staff were polite and rooms were clean. would stay here again. good location.
Excellent center location -
The view from the hotel room and the location. The staff was also extremely helpful. The curtains did not fit the windows nor did they close properly and too much light was in the room when we trying to sleep which was uncomfortable. The pillows were old and very used although the linen was clean. An extra blanket would also have been welcome in the room as it got a bit cold in the morning.
drinks at hotel room.
The location of the hotel was great, very central and also scenic at a canal, perfect for walking around the city and sightseeing. The quality of breakfast was also very good. I had a single room and it was as small as you can imagine, but anyway I used it only to spend the night.
The central position. ready for refurbishment, but that is reflected in the price.
Location, location, location Customer service was the worst I didn't even get replacement towels or toilet paper I don't have any other comparison point in the Netherlands but it's the worst hotel I've stayed in Europe
close to flower market though the radiator was working, it was still cold....
The staff was generally cordial and helpful. I was happy to see the hotel provide Internet service. The room was not ready when I arrived, around noon. The desk was too small and poorly lit. I could not sit at it to write. The bed was too big for the room, leaving too little space to move away from the bed to the door.
The hotel is very convenient to the film festival I was attending Problem with getting proper receipt as is usual from most hotels with details of room and number of nights etc. Also that breakfast now costs extra.
The breakfast is very good and the location of hotel very convenient. The view from my room.
The hotel is well located being close to the station and all the city centre facilities, shops etc. Rate is competitive for a city centre hotal. Rooms are rather tired and need updating, so whilst Ok for an overnighter I wouldn't recommend it if you plan to spend a lot of time in your room.
the shower had no water pressure and the water was cold in this freezing weather at night all the heating was switched off
So close to Central Station. Good breakfast. My reservation said the cost would be 85.60 euros, but they took 90 euros cash.
hotel location is excellent and breakfast was good. staff are friendly. I prefer who comes to this hotel without luagage. the building is old and not very comfortable, the cieling is too low. Safe box is 5 Euros per day is silly.
The location and the breakfast included. No air conditioning, TV did not work, room was not super clean, the shower leaked onto the bathroom floor A LOT.
Internet connection is for purchase!!! must be freee, like in many cities in Europe!
Easy to find from the central station and only around the corner from the highlights/restuarants.
Amazing location. Rude check-in staff, loud, dirty
proximity to Central Station; Shower curtain smelled really smokey.
nice breakfast, large room in the annexe building charged connexion, snow on TV(???)... bad facilities in general
As young group not wanting to disturb other peopl staying in the hotel and wanting a smoking room. The room given was very suitable for us