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Room was large Room was advertised as "non smoking". Smoke residue started an asthsma attack in one in our party. Also facility is not handicap accessable- the only rooms available were on floor 2 & 3 no elevator! There was no other available room to switch to.
Close to my home, clean, affordable!!! We had no do not disturb sign!
Room was roomy with a separate living room and bedroom. There was a fold-down bed to accommodate more people. The hotel is on a quite busy road so it is noisy at times. The walls seem thin because I heard people laughing and cutting up outside. The internet service was down with no apologies, the front desk simply said someone "was working on it". I worked at nights so was seeping during the daytime. The maid knocked on my door for a long time to be let in despite of the locked door providing the message someone was in there. No "Do Not Disturb" sign available to place outside the door.
-Roomy -Wi fi was down - No business center even tho advertised as amenities - No hot water for a few hours
Location was good to hit some nearby places we wanted to go, the rooms were seperated. Immediately walking in the room smelled like cheap hookers, it was out of date and looked run down, and the tv remote didn't work for the tv.
Close to the airport, shuttle driver excellent. Room had no air condition, in fact the heat was turned on and the room temp was close to 90. no thermostat to turn the heat off. Had to argue with desk clerk to get another room even though there were only 10-15 guest. Musty smell, outdated and dirty.
Breakfast. Staff was nice Severely dated and in a rundown neighborhood. Did not feel clean.
The price. My only real complaint is the smell that pervaded the room. It was strong enough to give me a headache, and most closely resembled the smell of urine.
Pretty expensive for a 1 night, no amenities stay.
I'm an incredibly high strung guy who demands a lot of myself, so I always know when I travel Alaska that I need to be more present to the amazing geography and lower my standards on the room I'll barely spend any time in while enjoying the outdoors. I travel to Anchorage one a quarter and have noticed that the Starvrating system isn't quite the same as the lower 48 states. With that said I was incredibly impressed with this hotel for its masterful balance of Alaska heritage (complete with animals) and modern hotel amenities. No need to lower any standards, but rather super clean rooms with modern furnishings and space efficient room layout. Staff was chipper, helpful, and really jovial. Nothing notable... However, I had an odd experience. I hydrate a lot on trips and typically go through a gallon a day. One night I ran out of water and I searched the hotel for bottled water, but there were zero options. Every single vending machine in the hotel was stocked full of soda and multiple brands of energy drinks. I ended up driving to a nearby gas station for some H2o. Not a big deal...
accomodations room to hot and front desk wouldn't provide a copy of receipt upon check out.
I was completely offended when the staff photocopied my driver's license and also took my credit card. I was told they do that (photo copy a driver's license) because of some of the actions that have taken place so they need to have this in case something happens - it creeped me out and made me wonder if I should even stay there in the first place! Are the clients so sketchy that everyone is a suspect? They claimed all hotels do that (copy the driver's license) they just don't tell you - I don't believe it - I hadn't had that happen before - I won't stay there again. The rooms were fine - this action is not!
We were supposed to get to Anchorage at 12:00 noon. Our flight was bumped, and we didn't get in until 12:00 midnight. Our luggage didn't make our plane either. We got to the hotel after midnight, the staff was excellent! They were able to give us tooth brushes, toothpaste, shaving cream and razor. I can't tell you how nice that was when you have nothing more than the clothes on your back! Thanks Marriott. I'll be staying with you again. Todd Greer, Wildomar CA
Location, cleanliness The cafe staff were really nice but something was wrong with the food there.
Close location to airport Limited food options
Nice place, and I travel a lot. Great shuttle service. Nice and helpful people at the front desk, thanks.
Location, Cleanliness and Facilities Air conditioning was not working and I was asked to open windows and sleep. After multiple calls they sent me a fan. They told me they will fix it next day and it is the same problem. They made me move next day to a different room. I was on vacation and expected little more from Marriot
The bathroom didn't have a fan. That made me sad. The TV wasn't facing the bed either. Wtf is up with that.
No reward points given because it was booked online with who they call third party.
Location was good and it had a free shuttle to and from the airport. Bed was very comfortable and had plenty of pillows. TV was located in and odd spot so when we pulled it out to watch it while laying in bed the cable cord came undone. Bathroom didn't have a fan either so it go steamy in there right away. Shower was very spacious.
NOTHING OLD AND DINGY ROOM BED SLANTED TO THE HEAD WATER IN SHOWER GOES FROM FREEZING TO SCALDING HOT IN .001 SEC's WAIT AT AIRPORT FOR SHUTTLE WAS NEARLY 1 HR W MOTEL ABOUT 5 MIN AWAY. RM WAS 89 DOLLARS FOR A 20 DOLLAR A NIGHT DIVE, AND I WOULDN'T PAY 20.. I HONESTLY WILL SLEEP ON AN AIRPORT BENCH BEFORE I BOOK THERE AGAIN!
good location to airport
Clean quiet Crack queen
Nothing we never got to stay their. They put us up in a Manor a half a block a way. It way dirty and trashy. Their was a apartment building in between us and the Puffin Inn. This was a terrible booking, we did not even get to stay at the Puffin Inn. We stayed at the Manor a half a block away. It was filthy dirty, stained and very run down. I would never recommend this to any one traveling.
Great staff Everyone works with what they've got Cheap and easy Close to airport 24 hour shuttle I got a late check out as I arrived after midnight. Stored luggage for me after I moved out. Price is right for travelers on a budget That old, familiar motel smell in the room .
Close to airport. Management tries to make most of what it has Starting to show its age. Rooms are small, at least the out buildings. These rooms need to be renovated.
The size of the room Na
Modern, clean room. Quiet. Friendly staff. Not a big deal but room AC pump was quite loud. We were not aware this is a pet friendly hotel. I love pets, but was not happy to unexpectedly bump into a pit bull that growled, snapped, barked and lunged at my 6-year daughter from less than 1 foot away.
We stayed at the Microtel for 2 nights. We were surprised how pleasant it was for only being a 2 star. The price was right, the staff very friendly and we had very few complaints. The only main thing was that the room was pretty warm and even with the window cracked seemed a bit stuffy.
All the staff were exceptionally helpful. Heat in my room would not turn off, they quickly offered me a different room, which I moved to. Room very dark, unimaginative. Noise from other rooms, hall.
Very helpful staff, convenient and timely shuttle service, much nicer than the Hilton downtown, and half the price
Free hot breakfast was tasty and substantive, and the room was spacious and very clean.
Front desk and night evening shuttle guy was fantastic No
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The rooms were modern. Some staff were helpful. Anytime I needed a ride they would call the cab for me. Free breakfast buffet Awesome sauce!!!The staff help me with things to do in anchorage.the hotel had a pool and hot tub indoors. When you walking in the lobby area looks a old and dated..but the rooms make up for it.
They are too cheap to provide phone service that works in the room. I tried calling the front desk, but still could not make a local call.
Our experience at this hotel was absolutely excellent!!! The room was very nice, and the bed was very comfortable. The breakfast was super good and the staff was very professional. I highly recommend this hotel!! Not one thing.
location close to airport but off main streets
Location, price, very helpful staff. Nope
It was hard to locate, better signage would be nice.
Very clean. Bed was nice. Staff friendly and helpful
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The hotel is new and rooms are spacious. The restaurant had a small food selection but what we tried was delicious. Friendly bar staff, craft beer and a few wines available. Free Breakfast was typical, nothing special. Location convenient to airport. Location near airport was fine for travelers but not within walking distance of much. Walking trail nearby around air float airport was nice with some scenery but seemed longer than the 4 miles claimed. No mixed drinks at bar (fine for us).
The size of the room. Small breakfast area.
The bed was super comfortable and very nice pillows! Great view of the mountain and very nice staff. They were great about giving us a ride to the airport as well! Air worked great!
Price! It had bad smell, shower tub was disgusting, saw a mouse in my room, it just not a place I'd recommend!
It is a room near airpot The smell of the rooms, cleanliness, if I hadn't arrived from the east coast in the middle of the night I wouldn't have stayed there. Staff is nice, but they can only do much, the facilities aren't their decision - ZERO capital has been invested to update the place in 20+ years. The place is tired and sad. I asked for another room (I never do especially aver 14 hours of flying) which was as bad as the first. It wasn't a matter 'IF' anyone died in those rooms, it's how many.
The hotel was easy to find and the beds were comfey. Well I feel like the front desk people were not very professional. We had to walk quite a ways back to the front desk 3 times because our keys didn't work.
The beds are actually really comfortable. The rooms have dark over curtains and overall it was pretty quiet. I literally stayed here 8 hours as I needed a place to crash between flights. I slept really well. They only had decaf coffee in my room.
It was very nice and a great price
The actual condition of the room was adequate This place is horrible. It's located right next to a lake where planes land and take off starting at about 6 AM. There's no chance you're able to get any type of sleep at this place unless you're heavily medicated. Factor in the price and it's a stay away for sure. I actually paid for two nights but left after one and double paid to stay somewhere else so I could sleep.
local transport service was fast and friendly. the carpet in the halls needs to be replaced. I pre-paid for stay through kayak but when I checked out the hotel lost the information from Kayak even though I called the day of check in and they had a record of me. The front desk woman Stacy was very rude and wouldn't help so I asked for the manager and he said there was no record so I showed him my email confirmation. Finally he found it but they charged my credit card for the last 2 days. The manager blamed Kayak and told me to never use Kayak, to only book a room through the hotel. The food was over priced and just mediocre.
Convenient location Dirty, no doorknob on bathroom door, bedside lamp didn't work, leak from ceiling over tub, pillows flat and lumpy. Employees were mostly friendly and full hot breakfast offered although we don't eat eggs or sausage.
Very comfortable bed.
I was not bothered at all during my stay. Traveling for work and just wanting to relax and sleep when not working. There always appeared to be someone at the front desk except when I needed to check out at 3am to go to the airport. The water was really hot which I found amazing. Love a super hot shower after a long day at work. The bed was really comfy I slept great when I was able to. There seemed to be a lot of fighting among the staff. Everyone seemed unhappy and unfriendly. Also a lot of staff members hung around after they were no longer on shift so that was a bit confusing. I saw a baby behind the desk on multiple occasions. I don't dislike babies just found it to be very unprofessional. I smelled pot multiple times walking down the hallways. My room claimed to be non smoking but shelled a lot like stale cigarette smoke especially when the ac was on. They have a very late check in time in which my room still was not ready. After spending 20+ hours traveling I just wanted to sleep but had to wait 4 hours for a room.
Good value for the money. Friendly staff. Very comfortable and the room was clean. Worth the money, especially in the high-priced Scrooge market. Lobby and bar were a bit dated. Some noise in the morning from planes taking off nearby. Otherwise excellent value.
It's been two years since I've stayed here, and the hotel has aged 10 years in that time. Very outdated, hair balls in the beds, dirt in all the corners. Very dim lighting in the room, zero decor. When we went to the dining room for continental breakfast, all they had was bread! Don't go, there are much better options at the same price point. Didn't like anything
Got there at 2 pm they said an hour before can in room was 4 by the time I got in room , they were bring tewols after we got in room , right 9 am day of check the cards didn't work to get in room ,,, a couple drug deals going on at back door
Close to airport with shuttle. This place was pretty disgusting. The toilet overflowed and soaked the hallway carpet. The shared shower and bathroom facilities in general were filthy. Far more pubic hair than I cared to encounter. We found a half eaten box of Chips Ahoy and pop bottles under the bed. Pretty sure our neighbors were either buying or selling drugs. And the owner threatened a guest with physical violence when we were checking in. If I payed $30 to stay here I'd been ok with this, not $88.