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Room and staff was excellent. Gym was closed, restaurant did not have good menu for afternoon food. If I miss breakfast, there was nothing good on menu. Internet price was outrageous (never had any internet that high price and that slow)
We had free wi-fi. The continental breakfast was great. Well located for us--next to a large park and a mall (since we forgot our converter). Staff was uncourteous. Accommodations were disinviting--the couch in our hotel was dirty. Everything seemed old and dingy. Expected much more for the price we paid, especially when charged an extra R$200 to check in early. We felt like we were the only guests because of how vacant the space feels, it gave us an eery feeling. The pool and fitness center are too small to even use and too dirty to make me feel comfortable.
This hotel was fantastic. Very well designed, confortable and perfect.
Internet (64M) can be connected free in each room.
Staff gentle manners. Although understaffed the personnel is helpful and gentle. There is a problem of maintenance. Some plugs do not work, the furniture is not well kept.
Location to shops and tourist attractions No tea/coffee making provision in room
The location was excellent for visiting the sites about town. The staff were not very service oriented. We had a hotel staff member open and attempt to enter our room without even knocking on the door before trying to open it.
Execllent location, nice and friendly staff, very good breakfast. They couldn't find a plug adapter for my computer for 4 days. Not helpful when you are travelling for business. Terrible lemon smell detergent all over the hotel - really agressive!
Staff were very helpful, I don't speak Portugese and they assisted me with phone calls and finding my way around
The Grand Bittar Hotel is a comfortable property that fits a traveler's basic needs away from home: cable TV, air conditioning, wifi (although at a daily fee of R$10) and free breakfast. I also received a room rate that was well below the usual rate. A friend and I wanted to eat at the sushi restaurant but apparently the chef was not in...the reasoning had to do with having to place a special order in advance of some sort. I was also not booked on the VIP floor as was advertised on the site (but didn't mind so much since I was given a huge discount, plus the VIP rate was the same price as the single room rate at the time).
The restaurant was very good and the staff is friendly and helpful. It was a quick trip from the airport It was sold to us as a five star hotel, and it definitely is not that. They advertised their spa and massage services, but they really were not set up for it. The table did not have a face cradle, and the spa was closed so we had to set up elsewhere. The room was dated and had a musty smell.
I highly recommend this hotel to the sophistaced traveller. The hotel is quite modern, very clean, the room is large, approximately 18 x 13, the bathroom is granite, the employees are very courteous and very knowledgeable. I will definitely stay there again on my next trip to Brasilia. The hotel reminds me of New York.
The staff was extremely helpful. Although most of them did not speak English, there was always at least one person who did and was knowledgeable. The airport bus had a stop just round the corner and the staff escorted me there when I was leaving. The room had a refrigerator. It would have been convenient to have a microwave.
location is good it is expensive for a very ordinary hotel
It is near the airport and the shopping mall. It is also very close to the city park with the water fountain show. It is also very close to an excellent restaurant. The air conditioner in room 313 does not work very well. The room did not cool down even though the a/c ran all night. Also we had booked a luxury double and got a small room with 2 twin beds.
Clean, secure and very near to Patio Shopping Center and City Park. Easy to walk to city center (20-25 minutes), 5 minutes with taxi. Free car parking.
The hall way floors were very clean and shining. It was a very attractive approach to the rooms. The left elevator door in the lobby sticks shut. The right elevator never seems to come to the lobby.
Nothing Toelets very dirty, rooms very old in comparison to what you pay for. I payed for a 3 bed room deluxe, I got a very little room for two persons. Very poor breakfast aswell.
We were a bit dissapointing by this hotel as we expected better from a 4 stars hotel and none of the staff could speak English which was surprising for a business hotel. The breakfast was nice and the location too.
Hotel claimed to be 4 star. It does not have facilities of even a 3 star.STUFFY Rooms and unpleasant ambience.cleanliness is however there. Entire comment is included in the previous para.
Location is OK for a short stay For the price, the decor and furniture are very outdated - kind of 70s; although there was lots of space in the room, there was nowhere to put my suitcase, except on the floor
I have just slept one night. I was in a business trip. It has a confortable room but a poor breakfast.
The furniture in the room was very good and confortable, the breakfast buffet was good. The hotel is very close to the shpopping center Not all the staff spoke english
The location and the price. Staff could have been a little more welcoming but after 4 days the warmed up
The hotel has a good location,close to the great mall,close to the Embassy of USA and others atractives facilities
The bed was quite comfortable. The pillows are really thin. You pay for any extra need at the hotel, even for the shampoo. I wouldn't say that it attends the category of four stars hotel, as it is told. During breakfast, there were two guys talking really loudly and there weren't any staff to complain.
nice rooms, friendly staff, very good and generous breakfast buffet, good windows so you do not here the traffic from the big street beside I had a different expectation from a "luxe"-room, in other 4*-hotels this is just standard
The Hotel staff was extremely unhelpfull and did not speak understandable English. We were forced to pay more than the written quote and pay extra for the use of a shower cap ! We got the impression that the staff is trained to screw the maximum additional costs from guests (hiding behind their bad English). The Hotel was very noisy at night - probably used as a base by local prostitutes. This Hotel is not to be recommended at all.
Central Location, Relatively Good Services and Facilities Staff was friendly but non-english speaking
staff were friendly and welcoming at all times.
Nothing really. The room and furnishings were very basic. I saw a cockroach in the room. The restaurant was only a snack bar. The atmosphere was rather seedy.
The rooms are big. The hotel is in front of the Shopping Center and not far from the main attractions of the city. The breakfast is poor (few options) and they do not really clean the room and bathroom during your stay.
location of the hotel is excellent; room equipment & services on good level (3+ stars), very good price!
It seems to be normal 4-star business hotel. Clean, comfortable, most of the receptionists spoke English. Good location -- close to big shopping mall. The surrounding area is a bit deserted after dark.
I enjoy the arquitecture and decoration for comun areas. Hotel is well located and clean. The hotel has only one public computer to access to Internet.
nothing lack of comfort and charm. Lack of lighting.
Functional, nice clean rooms and sizable breakast. Right next to the Esplanade. Not all staff speak English,, so be prepared
Good walk-in shower. Extensive Cable TV. Proximity to Shopping Mall No-one spoke english, few translations available. Pricey for what it offered.