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It was so new! The room had a great layout, I particularly liked having the bench seat near the bed to keep my things on. The staff was also incredibly helpful, on 4 different occasions I needed something and they exceeded my expectations. The entrance is kind of hidden away. Also, it was great to have a balcony but the view of a car dealership isn't necessarily the most pleasant. There were some beautiful jacaranda trees outside that made up for it, though.
Staff were professional and friendly Only small issue - no milk in the fridge - rang reception to ask for milk - milk never arrived, so missed out on a coffee I was looking forward to.
service was great front desk and bar staff, good location, the pillows were un comfortable i really need to stress that that would be the only reason why i would not stay there again as above the pillows
The reception staff were exceptionally helpful when I found myself with an unexpected 4 hours to kill before my flight back to Melbourne. They went above and beyond with thier advice, and please tell them the Crue Bar was fantistic.
the simplicity of the hotel,with a classie touch Room one, the shower flooded
The design of the hotel was fantastic also the little extras that you get were great
The rooms are lovely, compact and neat. The bed was extremley comfortable!! Looking forward to staying again but for longer next time! Just the construction next door in the morning!
The rudest, unprofessional staff I have ever seen. I don't know how he got into a duty manager position. I stayed in all kind of places due I travel a lot - Hostels to 5 Star Hotels and I clearly know what to expect. This is hell even my mum and my grandmother who traveled with me have never seen something horrible and disappointing like this. Do yourself a favor and don't book a room here hostels a better than this place. Waste of time and money
The front desk was very helpful, Coach trans dropped me off within 1 min walking distance to hotel. Little further from the CBD than i thought, but not that bad if you don't mind walking a little bit...
Pleasant staff. Very helpfull. Great location and affordable. Hard bed
It was close to the Royal Women s Hospital Their was know information on where you could could go to get something to eat or for Dinner when you don't have transport, and shower needs to be fixed
Very very good room with kitchen and ensuite bathroom. Big and really clean. Nice staff. Friendly for luggage store. Cheap room. Little far to city center.
The helpfulness of wayne and especially Joshua stood out. They were responsive to needs and available well outsode the suggested office hours. The hotel was basic, possibly in need of an overhaul but certainly sufficient as a place to sleep and drnk a few beers. The state some of the other guests left the communal facility in after hours. Overall happy with the facility.
The resident managers were always cheerful, and helpful within their capacity. The entire property and grounds are rundown and poorly maintained. Cable tv and wireless internet is advertised but reception was unreliable and vitually unusable. The main reception area is small and smells strongly of cigarette smoke.
Close to hospital and Public Transport
The reason for my stay was the close location of the Royal Brisbane Hospital.The proximity to China Town was good,as I did not want to drive after parking--and could walk down for my dinner.After my medical procedure it was a quiet place to rest before driving back home.I was a bit disapointed that I could not order a hot breakfast.Could this be that management are not prepared to pay the extra wage cost involved with providing this service?
It's close proximity to the work site I was visiting. Did not like the room given to me because the air conditioning was not working, the bed was not comfortable, the TV set was very old and the reception was very bad.
Rooms are very small but ok for short stay, comfortbale bed low traffic noise. Can hear other guests comming in or if they are noisy, didnt stop us sleeping though.
The bed was comfy and the room had all we needed. Great location. Friendly staff.